At a Glance
- Tasks: Drive growth strategies and enhance consumer experience through data analysis and cross-functional collaboration.
- Company: Join Deliveroo, a fast-growing company transforming food delivery and shopping.
- Benefits: Competitive perks including health benefits, professional growth, and a diverse workplace.
- Other info: Work in a vibrant team with opportunities for career advancement.
- Why this job: Make a real impact in a dynamic environment while shaping the future of food delivery.
- Qualifications: 2-4 years in consulting or strategy; strong analytical and communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
You’ll be part of the Consumer Strategy & Operations (S&O) team, the central function responsible for driving platform Monthly Active User (MAU) growth, order frequency, Average Order Value (AOV) and consumer-side P&L performance. In this role, you’ll support and lead high-impact workstreams that inform where and how we grow, improve the consumer experience, and shape how we drive long-term commercial value from our customers.
You’ll partner closely with Product, Marketing, Commercial, Analytics and local markets to translate strategy into execution. This is a highly cross-functional role requiring strong analytical thinking, structured communication, and sound commercial judgment.
What You’ll Do
- Strategy & Insight: Work with senior team members to shape growth strategies across markets, segments, or verticals. Conduct analytical deep-dives to size opportunities, assess performance gaps, or inform new initiatives. Structure insights clearly to support decision-making and prioritisation by senior stakeholders.
- Performance & Planning: Own the tracking and reporting of key consumer KPIs (e.g. MAU, order rate, AOV) across workstreams. Collaborate with Analytics and Data Science to build frameworks for performance monitoring and forecasting. Support OKR planning and in-quarter performance reviews for initiatives you contribute to.
- Execution & Delivery: Lead specific workstreams or initiatives within broader cross-functional programs.
- Cross-functional Collaboration: Serve as a key point of contact for your workstreams with Product, Marketing, Finance, and local market teams. Help shape meeting cadences, updates and cross-functional operating models to keep work moving. Support knowledge sharing and playbook development to scale high-performing ideas.
Qualities We're Looking For
- DECISIVE AND INFLUENTIAL: Thrive in a fast-paced environment, comfortable with suggesting quick yet calculated recommendations and communicating persuasively, even in times of ambiguity.
- ANALYTICAL AND COLLABORATIVE: Involves number-crunching and working with teams in product, commercial, marketing and finance, understanding how insights align with business direction.
- STRUCTURED: Ability to work on multiple projects and competing priorities, methodical and rigorous in approach.
Profile
- 2-4 years experience in consulting, investment banking or in a strategy function; experience in logistics, e-commerce or a customer-obsessed business is a plus.
- Hands-on mentality and willingness to engage with shaping consumer interactions.
- Adept at conducting 80/20 analysis, drawing out business insights and presenting findings persuasively.
Requirements
- Essential: Strong problem-solving abilities, highly analytical mindset, strong presentation skills.
- Nice-to-have: Knowledge of core SQL. Experience in a start-up environment (or as an entrepreneur).
Why Deliveroo?
At Deliveroo, we are transforming the way people think about food and shopping. We want to be the definitive delivery company, providing limitless access to different cuisines, restaurants and shops.
Benefits And Diversity
At Deliveroo, we prioritise the welfare of our people and offer a wide range of competitive benefits. We believe in a diverse workplace that represents the world we live in.
Consumer Strategy & Growth Associate employer: Deliveroo
Deliveroo is an exceptional employer that fosters a dynamic and inclusive work culture, where employees are empowered to drive innovation in the fast-paced food delivery industry. With a strong focus on employee welfare, we offer competitive benefits and ample opportunities for professional growth, making it an ideal place for those looking to make a meaningful impact while collaborating with diverse teams in the heart of London.
StudySmarter Expert Advice🤫
We think this is how you could land Consumer Strategy & Growth Associate
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those at Deliveroo. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Deliveroo's recent initiatives. Show us you know what’s happening in the consumer strategy space and how you can contribute to our growth.
✨Tip Number 3
Practice your analytical skills! Be ready to discuss how you would approach real-world problems we face at Deliveroo. We love candidates who can think on their feet and provide actionable insights.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Consumer Strategy & Growth Associate
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Consumer Strategy & Growth Associate role. Highlight your relevant experience in consulting or strategy, and show how your skills align with the job description. We want to see how you can contribute to our growth!
Show Off Your Analytical Skills:Since this role involves a lot of number-crunching, don’t shy away from showcasing your analytical mindset. Include examples of how you've turned data into actionable insights in your previous roles. We love seeing those problem-solving abilities in action!
Communicate Clearly:Your ability to present complex findings in a simple way is crucial. Use clear and concise language in your application to demonstrate your communication skills. Remember, we’re looking for someone who can influence and galvanise action within our teams!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets the attention it deserves. Plus, it shows us that you’re genuinely interested in being part of the Deliveroo family!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
Since this role involves a lot of data analysis, make sure you brush up on key metrics like MAU, AOV, and order frequency. Be prepared to discuss how you've used data in past roles to drive growth or improve performance.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical thinking by discussing specific examples where you've identified problems, assessed risks, and implemented solutions. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Communicate Clearly
This position requires strong communication skills, especially when presenting complex findings. Practice explaining your insights in simple terms, as if you're talking to someone without a technical background. This will show your ability to influence and galvanise action.
✨Be Ready for Cross-Functional Collaboration
Since you'll be working closely with various teams, think of examples where you've successfully collaborated across functions. Highlight your experience in leading initiatives and how you kept everyone aligned and informed throughout the process.
