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- Tasks: Build relationships with restaurant partners and drive growth in Bristol.
- Company: Deliveroo is transforming how we shop and eat, connecting consumers with local restaurants.
- Benefits: Enjoy flexible working, free Deliveroo Plus, generous leave, and wellness perks.
- Why this job: Join a fast-growing team that values innovation, autonomy, and diversity.
- Qualifications: Experience in account management or sales; data-savvy and results-oriented.
- Other info: Opportunity for career growth in a tech-driven environment.
The predicted salary is between 36000 - 60000 £ per year.
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The Role
We are looking for a Commercial City Manager to join our South West & Wales team. You\’ll build relationships with our restaurant partners in Bristol, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager for South West & Wales, and be based from the Bristol office.
What you\’ll do:
Be the local expert for the cities/areas you own in and around Bristol. This means knowing the restaurant industry inside and out, and being the face of Deliveroo in the area.
Draw insights from data to improve our customer proposition neighbourhood by neighbourhood
Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth
Work with Account Managers based in your cities/areas to support the growth of local hero brands
Identify and sign up new and top local favourites to Deliveroo and set them up for success
Lead the local Business Development Managers and be the day-to-day contact for coaching. priority setting and deal making
Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on.
Understand and improve our customer offering in the area through acquiring/having local knowledge. This will involve improving our selection, optimising restaurant operations, and working on the area\’s strategy plan alongside a Regional Manager, Operations and Account Management teams
Maximise the potential of marketing opportunities in the area by encouraging restaurant participation
Requirements:
Proven experience in account/relationship management, sales or strategy roles
Results and target oriented
Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement
A mixture of field based (2-3 days per week) and office/home working (2-3 days per week)
Preferably a UK driving licence and car
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific, please ask your recruiter for more information.
Diversity
At Deliveroo, we believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry.
We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please don\’t hesitate to let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
A competitive and comprehensive compensation and benefits package
1
Compensation
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
- Up to 5% matched pension contributions
2
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
3
Food
- Free Deliveroo Plus: free delivery and access to special offers
- Team lunches from the best local restaurants
4
Time away
- 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
- One day of paid leave per year to volunteer with a registered charity
5
- Funded single cover healthcare on our core plan, with the option to add family members at own cost
- On-site gym (HQ), discounted external gym membership
- Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
- Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
- Life assurance
6
Work Life
- Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
- Excellent kit to enable working from home and a parent-friendly working culture
- Access to free mortgage advice
- Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
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Commercial City Manager, Bristol employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Commercial City Manager, Bristol
✨Tip Number 1
Familiarise yourself with the local restaurant scene in Bristol. Visit popular eateries, engage with owners, and understand their challenges and successes. This local knowledge will be invaluable during interviews and will demonstrate your commitment to the role.
✨Tip Number 2
Brush up on your data analysis skills. Being able to draw insights from data is crucial for this role. Consider taking a short online course or using free resources to enhance your ability to interpret performance metrics and identify growth opportunities.
✨Tip Number 3
Network with professionals in the restaurant and delivery industry. Attend local events or join relevant online groups to connect with others in the field. Building relationships now can provide you with valuable insights and potential referrals when applying.
✨Tip Number 4
Prepare to discuss your experience in account management and sales during the interview. Think of specific examples where you've successfully built relationships or improved performance metrics. Tailoring your stories to align with Deliveroo's mission will make a strong impression.
We think you need these skills to ace Commercial City Manager, Bristol
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Commercial City Manager. Familiarise yourself with the restaurant industry in Bristol and how Deliveroo operates within it.
Tailor Your CV: Highlight your experience in account management, sales, or strategy roles. Use specific examples that demonstrate your ability to build relationships and draw insights from data, as these are key aspects of the role.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the food industry and your understanding of Deliveroo's mission. Mention how your skills align with the job requirements and how you can contribute to the company's growth in Bristol.
Showcase Your Data Skills: Since the role involves using data to guide growth, provide examples of how you've successfully used data analysis in previous roles. This could include improving performance metrics or optimising partner relationships.
How to prepare for a job interview at Deliveroo
✨Know Your Local Market
As a Commercial City Manager, it's crucial to demonstrate your understanding of the Bristol restaurant scene. Research local dining trends, popular eateries, and emerging culinary hotspots to show that you can be the local expert they need.
✨Data-Driven Insights
Prepare to discuss how you've used data in previous roles to drive growth. Bring examples of how you've analysed performance metrics to optimise partner relationships or improve customer propositions, as this aligns with the role's requirements.
✨Relationship Management Skills
Highlight your experience in account management and relationship building. Be ready to share specific examples of how you've successfully negotiated with partners or improved their performance on a platform, showcasing your ability to foster strong partnerships.
✨Show Your Passion for Food
Deliveroo values a passion for food and community. During the interview, express your enthusiasm for the restaurant industry and how you envision contributing to Deliveroo's mission of transforming the way people eat and shop in Bristol.
