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- Tasks: Lead and develop innovative training programmes for customer care operations.
- Company: A leading food delivery company based in London.
- Benefits: Hybrid work model, competitive salary, and opportunities for international travel.
- Why this job: Make a real impact by mentoring teams and enhancing customer service skills.
- Qualifications: Experience in training facilitation and proficiency in instructional design tools.
- Other info: Dynamic role with substantial leadership responsibilities and cross-functional collaboration.
The predicted salary is between 36000 - 60000 £ per year.
A leading food delivery company in London is seeking a Training & Development Manager to lead and develop scalable training programs for customer care operations. You will mentor teams and collaborate cross-functionally, using innovative learning strategies.
Ideal candidates should have experience in training facilitation and be proficient in instructional design tools. This hybrid role also involves stakeholder management and substantial leadership responsibilities, with international travel required.
Global Training & Development Manager - Hybrid in City of London employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Global Training & Development Manager - Hybrid in City of London
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at the company you're eyeing. A friendly chat can give you insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company's training programs and their approach to customer care. Show us that you’re not just another candidate; demonstrate your passion for innovative learning strategies!
✨Tip Number 3
Practice your storytelling skills! When discussing your experience, use specific examples that highlight your leadership and mentoring abilities. We want to see how you've made an impact in previous roles.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can keep you fresh in their minds and show your enthusiasm for the role. Plus, it’s a great chance to reiterate why you’re the perfect fit!
We think you need these skills to ace Global Training & Development Manager - Hybrid in City of London
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the role of Global Training & Development Manager. Highlight your training facilitation experience and any instructional design tools you’ve used, as this will catch our eye!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about training and development, and how your innovative learning strategies can benefit our customer care operations. Keep it engaging and personal!
Showcase Leadership Skills: Since this role involves substantial leadership responsibilities, be sure to highlight your previous leadership experiences. Share examples of how you've mentored teams or managed stakeholders effectively in your application.
Apply Through Our Website: We encourage you to apply directly through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Deliveroo
✨Know Your Training Strategies
Make sure you’re well-versed in various training methodologies and innovative learning strategies. Be ready to discuss how you've implemented these in previous roles, especially in customer care operations.
✨Showcase Your Instructional Design Skills
Familiarise yourself with the instructional design tools mentioned in the job description. Bring examples of training materials or programmes you've developed, as this will demonstrate your proficiency and creativity.
✨Prepare for Stakeholder Management Questions
Think about your past experiences managing stakeholders. Prepare specific examples that highlight your ability to collaborate cross-functionally and lead teams effectively, as this is crucial for the role.
✨Be Ready for Travel Discussions
Since international travel is part of the job, be prepared to discuss your flexibility and willingness to travel. Share any relevant experiences that showcase your adaptability in different environments.
