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For Companies At a Glance
- Tasks: Drive growth strategies and enhance consumer experience at Deliveroo.
- Company: Join Deliveroo, a fast-growing startup transforming food delivery.
- Benefits: Competitive perks including health, family support, and professional growth.
- Why this job: Make a real impact in a dynamic environment with diverse teams.
- Qualifications: 6+ years in strategy or growth roles, strong analytical and communication skills.
- Other info: Be part of a mission to revolutionise how we shop and eat.
The predicted salary is between 36000 - 60000 ÂŁ per year.
We’re hiring a Consumer Strategy Manager to help Deliveroo grow, retain and monetise its customer base across all verticals. You’ll be part of the Consumer Strategy & Operations (S&O) team, the central function responsible for driving platform MAU growth, order rate, AOV and consumer-side P&L performance. In this role, you’ll support and lead high-impact workstreams that inform where and how we grow, improve the consumer experience, and shape how we drive long-term commercial value from our customers. You’ll partner closely with Product, Marketing, Commercial, Analytics and GMs to translate strategy into execution. This is a highly cross-functional role requiring strong analytical thinking, structured communication, and sound commercial judgment.
What You’ll Do
- Strategy & Insight
- Work with senior team members to shape growth strategies across markets, segments, or verticals
- Conduct analytical deep-dives to size opportunities, assess performance gaps, or inform new initiatives
- Structure insights clearly to support decision-making and prioritisation by senior stakeholders
- Performance & Planning
- Own the tracking and reporting of key consumer KPIs (e.g. MAU, order rate, AOV) across workstreams
- Collaborate with Analytics and Data Science to build frameworks for performance monitoring and forecasting
- Support OKR planning and in-quarter performance reviews for initiatives you contribute to
- Execution & Delivery
- Lead specific workstreams or initiatives within broader cross‑functional programs, such as:
- Target segment strategies (e.g. families, low‑density growth)
- Merchandising and seasonal missions (e.g. missions and occasions, gifting)
- Double Order or ranking changes in collaboration with Consumer Product
- Develop structured execution plans and drive alignment across stakeholders to ensure delivery
- Serve as a key point of contact for your workstreams with Product, Marketing, Finance, and local market teams
- Help shape meeting cadences, updates and cross‑functional operating models to keep work moving
- Support knowledge sharing and playbook development to scale high‑performing ideas
What You'll Need to Succeed
- 6+ years in strategy, consulting, business operations or a growth‑related role in a tech or consumer business
- Strong problem‑solving and analytical skills, with the ability to work from incomplete data sets
- Clear, concise communication skills, both written and verbal, with the ability to influence across teams
- Demonstrated ability to drive structure, clarity and progress in complex environments
- High personal ownership and bias for action, while knowing when to elevate or seek alignment
- Collaborative mindset, able to work across a diverse set of teams and perspectives
- (Bonus) Experience in marketplaces, consumer tech, food delivery or multi‑market ops
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
Workplace and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Consumer Strategy Manager in City of London employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Consumer Strategy Manager in City of London
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those at Deliveroo. A friendly chat can open doors and give you insights that a job description just can't.
✨Tip Number 2
Prepare for interviews by diving deep into Deliveroo's mission and values. Show us how your experience aligns with our goals, especially around consumer strategy and growth.
✨Tip Number 3
Practice your analytical skills! Be ready to discuss how you've tackled complex problems in the past. We love candidates who can think on their feet and bring structured solutions to the table.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you're genuinely interested in joining our team.
We think you need these skills to ace Consumer Strategy Manager in City of London
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Consumer Strategy Manager role. Highlight your relevant experience in strategy, analytics, and cross-functional collaboration, as these are key aspects of the job.
Showcase Your Analytical Skills: Since this role requires strong analytical thinking, include examples of how you've used data to drive decisions or improve performance in previous roles. We want to see your problem-solving prowess!
Communicate Clearly: Your written communication should be clear and concise. Use structured formats to present your ideas, making it easy for us to understand your thought process and how you can influence across teams.
Apply Through Our Website: We encourage you to apply directly through our website. This ensures your application gets to the right people quickly and shows your enthusiasm for joining our team at Deliveroo!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
As a Consumer Strategy Manager, you'll be dealing with key performance indicators like MAU, order rate, and AOV. Brush up on these metrics before your interview. Be ready to discuss how you've used data to drive decisions in past roles.
✨Showcase Your Analytical Skills
Prepare to demonstrate your analytical thinking by discussing specific examples where you've conducted deep dives into data. Think about times when you identified performance gaps or opportunities for growth and how you communicated those insights to stakeholders.
✨Communicate Clearly and Concisely
Strong communication is crucial in this role. Practice articulating your thoughts clearly, especially when explaining complex strategies. Use the STAR method (Situation, Task, Action, Result) to structure your responses during the interview.
✨Emphasise Collaboration
This position requires working closely with various teams. Prepare examples that highlight your collaborative mindset. Discuss how you've successfully partnered with different departments to achieve common goals and how you handle differing perspectives.
