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- Tasks: Lead local restaurant partnerships and drive growth strategies in Newcastle.
- Company: Join Deliveroo, a tech-driven startup transforming food delivery across the UK and Ireland.
- Benefits: Enjoy flexible working options, health perks, and a diverse, inclusive workplace.
- Why this job: Be part of a fast-growing team making a real impact in the food industry.
- Qualifications: 4+ years in account management or strategy; data-savvy and results-oriented.
- Other info: Work from both the office and home, with a focus on local market insights.
The predicted salary is between 36000 - 60000 £ per year.
The U.K. & Ireland is our domestic and most mature market. Teams include commercial, operations, marketing and strategy, and teams in the UK&I partner with global departments such as product, technology and consumer. The Regional Growth team is responsible for the commercial output of our mid-market restaurant partners in the five nations of the U.K. and Ireland, including our dark kitchen offering, Editions, and dedicated Chinese Category Team. Each region faces their own complexities and opportunities, and our teams are focused on bringing the best possible selection to our customers and opportunities for growth to our restaurants.
We are looking for a Strategy and Commercial City Manager to join our North East & Yorkshire team. This is a rare opportunity to become an important member of a growing, well-funded startup. You will build relationships with our restaurant partners in your area, improving our proposition for customers and identifying ways to continue our fast growth. This is an excellent role for someone who enjoys building relationships and drawing insights from data to guide growth. You will report to the Regional Manager.
What you’ll do:
- Be the local expert for the North East, knowing the restaurant industry inside and out, and being the face of Deliveroo in the area.
- Draw insights from data to improve our customer proposition neighbourhood by neighbourhood.
- Account management for top restaurant partners in the area, leading negotiations and optimising partner performance on the Deliveroo platform for growth.
- Work with the account manager for the local area to grow local hero brands.
- Identify and sign up new and top local favourites to Deliveroo and set them up for success.
- Lead the local business development managers and be the day-to-day contact for coaching, priority setting and deal making.
- Map out the local sales strategy, identifying the most important value proposition gaps to close and areas to focus on.
- Understand and improve our customer offering in the area through acquiring/having local knowledge, improving our selection, optimising restaurant operations, and working on the area's strategy plan alongside a Regional Manager, operations and account management teams.
- Maximise the potential of marketing opportunities in the area by encouraging restaurant participation.
This role is based in Newcastle and you will be working from the Leeds office.
Requirements:
- 4+ years experience in account/relationship management, sales or strategy roles.
- Results and target oriented.
- Comfortable using and understanding data on restaurant partners and city/area performance to identify areas for improvement.
- A mixture of field based (2-3 days per week) and office/home working (2-3 days per week).
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most expanding industry in the world. We are still a small team, making a very large impact, aiming to answer some of the most interesting questions out there. We move fast, value autonomy and we are always looking for new ideas.
Benefits and Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer many benefits in areas including health, family, finance, community, convenience, growth, time away and relocation. We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is experience with (most) food and a desire to be part of one of the fastest growing startups in an exciting space.
City Manager- Newcastle employer: Deliveroo
Contact Detail:
Deliveroo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land City Manager- Newcastle
✨Tip Number 1
Familiarise yourself with the local restaurant scene in Newcastle. Understanding the key players, popular cuisines, and emerging trends will help you position yourself as a knowledgeable candidate who can effectively engage with restaurant partners.
✨Tip Number 2
Network with professionals in the food and beverage industry in your area. Attend local events or join relevant online groups to build connections that could provide insights into the market and potentially lead to referrals.
✨Tip Number 3
Brush up on your data analysis skills. Being comfortable with interpreting data related to restaurant performance and customer preferences will be crucial in demonstrating your ability to drive growth and optimise partner performance.
✨Tip Number 4
Prepare to discuss specific strategies for improving restaurant partnerships. Think about how you would approach negotiations and what value propositions you could offer to enhance their success on the Deliveroo platform.
We think you need these skills to ace City Manager- Newcastle
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the City Manager position. Familiarise yourself with the restaurant industry in Newcastle and how Deliveroo operates within it.
Tailor Your CV: Highlight your relevant experience in account management, sales, or strategy roles. Use specific examples that demonstrate your ability to build relationships and draw insights from data, as these are key aspects of the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the food industry and your understanding of Deliveroo's mission. Mention how your skills align with the company's goals and how you can contribute to their growth in the North East.
Showcase Local Knowledge: In your application, emphasise your familiarity with the Newcastle area and its restaurant scene. Discuss any local connections or insights you have that could benefit Deliveroo's operations and partnerships.
How to prepare for a job interview at Deliveroo
✨Know Your Local Market
As a City Manager, you'll need to demonstrate your understanding of the Newcastle restaurant scene. Research local dining trends, popular eateries, and emerging food concepts to show that you are the local expert.
✨Data-Driven Insights
Be prepared to discuss how you've used data in previous roles to drive growth. Bring examples of how you've analysed performance metrics to improve partner relationships or customer offerings.
✨Relationship Building Skills
Highlight your experience in account management and relationship building. Be ready to share specific examples of how you've successfully negotiated with partners or improved their performance on a platform.
✨Showcase Your Strategic Thinking
The role requires mapping out local sales strategies. Prepare to discuss your approach to identifying value proposition gaps and how you would prioritise areas for growth in Newcastle.
