At a Glance
- Tasks: Manage relationships with top restaurants and drive their performance through data analysis.
- Company: Join Deliveroo, a fast-growing tech company transforming the food delivery industry.
- Benefits: Competitive salary, free Deliveroo Plus, 25 days leave, and excellent health benefits.
- Other info: Enjoy autonomy, travel, and opportunities for personal growth in a diverse environment.
- Why this job: Be part of a dynamic team making a real impact in local communities.
- Qualifications: 2+ years in account management and strong communication skills required.
The predicted salary is between 35000 - 45000 € per year.
The U.K. & Ireland are our domestic and most mature markets. Functions include commercial, operations and marketing, and teams in the UK&I partner closely with global functions such as product, technology and consumer to deliver results for our customers.
The Regional UK and Ireland team is responsible for driving Deliveroo’s performance across all 4 nations of UKI. From Brighton, to Bognor to Belfast, we are experts in the local markets we serve. As part of the regional UKI team, you will be managing the best restaurants in the city/region. Regional UKI presents one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially savvy, entrepreneurial and ambitious individuals to help us fulfil our potential.
Please note a valid driving licence and a car is preferred for the role and we are looking for candidates who are happy to travel to different areas around Bournemouth, Poole, Weymouth, Salisbury (and surrounding areas). This is not a typical office job and therefore being out on the road must be something you're comfortable with.
We are looking for an Account Manager to join our team in South of England (can be London or Bristol office). This is a rare opportunity to become a critical member of a rapidly growing tech company. You’ll be liaising with the South of England's most highly regarded local restaurants, to cultivate existing relationships and help them increase their online sales. This is an excellent role for a commercial and outgoing individual who enjoys building and maintaining relationships.
What You’ll Be Doing
- Maintaining and growing relationships between Deliveroo and our top restaurant partners through strong communication both face-to-face and remotely
- Driving restaurant performance through data analysis and industry knowledge to maximise order volume and growth potential through Deliveroo
- Negotiating contracts and terms of partnership
- Liaising with our restaurant and rider operations teams to improve operational efficiencies
- Working with marketing teams to accelerate restaurant order growth
- Innovating and presenting new ideas to increase Deliveroo growth and efficiencies
- Being a local expert for your cities. This means knowing the restaurant industry inside and out, and being the face of Deliveroo to the restaurant industry
Requirements
- 2+ years experience in account/relationship management (or similar)
- Effective relationship-building and communication skills whether face-to-face, through phone or email
- Strong commercial acumen and comfortable understanding and using data
- Results-orientated, with a track record of achieving targets and successful negotiations
- Experience in working in a dynamic high-growth company is preferable
- Self-starter, hard worker and well-organised
- Ability to work autonomously whilst out meeting restaurant partners
Given our diversity of cuisines and desire to bring the best service to our partners, we value additional language abilities and would love to hear about any knowledge of Arabic, Spanish, Portuguese, Swahili, Mandarin, Cantonese, Urdu, Korean, Vietnamese, Thai, Japanese or Bahasa/Malay.
Why Deliveroo?
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the way the world eats and shops by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it.
We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Benefits And Diversity
At Deliveroo we know that people are the heart of the business and we prioritise their welfare. We offer a wide range of competitive benefits in areas including health, family, finance, community, convenience, growth, time away and relocation.
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are - your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest growing startups in an incredibly exciting space.
Compensation
- A competitive and comprehensive compensation and benefits package
- We aim to pay every employee competitively for the role they are performing in their respective location
- Depending on role and location, some employees may be eligible for an annual cash bonus, sign-on bonus or relocation support
- Up to 5% matched pension contributions
Equity
- Some roles may be eligible for share awards, giving them ownership in Deliveroo and a share in our success
Food
- Free Deliveroo Plus: free delivery and access to special offers
- Team lunches from the best local restaurants
Time away
- 25 days annual leave plus bank holidays, increasing with length of time spent working at Deliveroo
- One day of paid leave per year to volunteer with a registered charity
Health
- Funded single cover healthcare on our core plan, with the option to add family members at own cost
- On-site gym (HQ), discounted external gym membership
- Access to wellbeing apps such as LesMills+, Strava, Headspace, Yogaia via GymPass
- Discounted dental insurance and a range of other flexible benefits, such as critical illness cover, partner life cover, travel insurance, health assessments
- Life assurance
Work Life
- Maternity, paternity and maternity and shared parental leave, eligible from day one of employment
- Excellent kit to enable working from home and a parent-friendly working culture
- Access to free mortgage advice
- Cycle to Work Scheme or Season Ticket Loans, depending how you wish to travel
- Excellent learning and development opportunities and access to RooLearn, our learning platform, packed with high-quality training and content
- Regular Employee Resource Group (ERG) led social events – examples include dinners, dance lessons and in-office yoga sessions
Account Manager (Bournemouth, Poole, Weymouth, Salisbury) employer: Deliveroo
Deliveroo is an exceptional employer that prioritises the well-being and growth of its employees, offering a competitive benefits package that includes generous annual leave, health care options, and opportunities for professional development. With a vibrant work culture that values diversity and innovation, team members are empowered to make a significant impact in a rapidly growing tech environment while enjoying the flexibility of working across beautiful locations like Bournemouth, Poole, Weymouth, and Salisbury.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager (Bournemouth, Poole, Weymouth, Salisbury)
✨Tip Number 1
Get to know the company inside out! Research Deliveroo's mission, values, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for your interview. It’s a great way to get insider info and make a good impression.
✨Tip Number 3
Practice your pitch! Be ready to talk about your experience in account management and how it relates to the role. Use specific examples to demonstrate your skills in relationship-building and data analysis.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Account Manager (Bournemouth, Poole, Weymouth, Salisbury)
Some tips for your application 🫡
Show Your Personality:When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to inject a bit of your own style into your writing. Remember, we’re looking for someone who can build relationships, so show us how you connect with others.
Tailor Your Application:Make sure to tailor your application specifically for the Account Manager role. Highlight your relevant experience and skills that match what we’re looking for. This shows us that you’ve done your homework and are genuinely interested in joining our team.
Be Results-Oriented:We love seeing a results-driven mindset! In your application, share specific examples of how you've achieved targets or improved performance in previous roles. This will help us understand how you can contribute to our growth at Deliveroo.
Apply Through Our Website:Don’t forget to apply through our website! It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do and our amazing culture.
How to prepare for a job interview at Deliveroo
✨Know Your Restaurants
Before the interview, do your homework on the local restaurant scene in Bournemouth, Poole, Weymouth, and Salisbury. Familiarise yourself with popular spots and trends. This will show your potential employer that you're genuinely interested in the role and understand the market you'll be working in.
✨Show Off Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client relationships in the past. Think about specific challenges you faced and how you overcame them. This will demonstrate your ability to connect with restaurant partners effectively.
✨Be Data Savvy
Since the role involves driving restaurant performance through data analysis, brush up on your analytical skills. Be ready to discuss how you've used data to make decisions or improve outcomes in previous roles. This will highlight your commercial acumen and results-oriented mindset.
✨Prepare for Negotiation Scenarios
Negotiating contracts is a big part of the job. Think of a time when you successfully negotiated a deal or resolved a conflict. Be prepared to discuss your approach and the outcome. This will showcase your negotiation skills and ability to achieve targets.
