At a Glance
- Tasks: Lead a dynamic sales team to sign top restaurants and drive growth in the Chinese category.
- Company: Join Deliveroo, a tech-driven leader in the food delivery industry.
- Benefits: Enjoy competitive pay, healthcare, generous leave, and support for charitable causes.
- Other info: Diverse workplace committed to inclusion and personal growth.
- Why this job: Make an impact in a fast-paced environment while indulging your passion for food.
- Qualifications: 5+ years in sales, team management experience, and fluent in Mandarin.
The predicted salary is between 48000 - 72000 £ per year.
Location: London, Manchester, Birmingham, Leeds or Bristol
About the Team
The United Kingdom & Ireland (UK&I) is the largest market for Deliveroo and is at the forefront of strategic, commercial and operational innovation. Our partner-facing commercial teams present one of the biggest growth opportunities available to Deliveroo and we are building a team of commercially savvy, entrepreneurial and ambitious individuals to help us fulfil our partners' potential in key categories.
About the Role
Reporting directly to the Head of Sales and working closely with the Regional Directors and their leadership teams, the Regional Sales Managers will be responsible for the Chinese category sales team across UKI and its performance. You will be managing a team of Field Sales Executives, ensuring that they hit their sales targets. This will involve direct support in-the-field signing best local restaurants in deals which require compelling proposals and complex negotiations. You will also be supporting the Regional managers to ensure we translate local knowledge to your team’s priorities and work closely with the Regional Directors to ensure your team delivers the Regional strategies. You will role model best-in-class behaviours in Salesforce and support the roll-out of training programmes developed by the central sales organisation and Head of Sales in addition to providing two-way feedback.
What You’ll Do
- Manage your team of direct reports to map, prospect, pitch and close the highest potential restaurants across your region in an organised fashion.
- Work with commercial teams to structure complex deals and negotiate effectively with restaurants to achieve the best outcomes for Deliveroo.
- Own overall pipeline management in the region with regular reviews.
- Understand and succinctly communicate Deliveroo’s value proposition to support selling into restaurants (physical visits, emails, calls, and social media).
- Keep senior internal stakeholders informed of the sales progress within your region.
- Significant time in-field leading your teams on the ground - providing structure, clarity on priorities and setting clear and stretching goals.
- Hire top-tier talent working with recruitment and then manage onboarding - role-modeling best practices and embedding tools, processes and rules of engagement.
- Strictly manage underperformance via PiPs working directly with HR.
- Gain insight in-field into challenges and opportunities for the sales team and work with the Head of Sales to roll out improvements (e.g. SF efficiencies).
- Work closely alongside RMs/CMs to align on regional priorities (e.g. CVP gaps) and support BDMs with deals/negotiations with key partners involving cross-functional support (e.g. Marketing).
- Optimise how teams work the market including efficient routing.
- Track competitor moves and surface market insights that inform broader sales strategy.
- Act as the first point of escalation for the RSM team, resolving local issues quickly and keeping the region aligned with wider sales and cross-functional priorities.
- Sample food from a variety of high-quality establishments and attend restaurant and food meet-ups.
- Enjoy the restaurant scene and have an interest in new and different cuisines.
Key Goal
Number of priority restaurants signed each month in your region.
Additional Goals
- Onboarding excellence and upsells – e.g. maximising commercial opportunity, selling-in marketing packages at launch, menu completeness at go-live.
- Time spent giving feedback and training to more junior team members on their sales performance.
Requirements
- Comfortable with targeting new business and experienced in sales.
- 5+ years of sales and commercial experience.
- Experience managing a team and ensuring they hit targets.
- Negotiator able to structure win-win deals for restaurants and for Deliveroo.
- Commercially knowledgeable who understands the economics of food delivery – for restaurants and Deliveroo.
- Be able to demonstrate product and industry knowledge to clients.
- Aspiring leader able to influence colleagues to achieve team goals.
- Capable of managing cross-functional initiatives to improve ways of working.
- Take ownership and work within demanding targets.
- Have an interest in all things food and restaurants.
- Be tenacious and motivated.
- Live within assigned region.
- UK driving licence and a car.
- Fluent in Mandarin.
Why Deliveroo
Our mission is to transform the way you shop and eat, bringing the neighbourhood to your door by connecting consumers, restaurants, shops and riders. We are transforming the world by making access to food and products more convenient and enjoyable. We give people the opportunity to buy what they want, as they want it, when and where they want it. We are a technology-driven company at the forefront of the most rapidly expanding industry in the world. We are still a small team, making a very large impact, looking to answer some of the most interesting questions out there. We move fast, value autonomy and ownership, and we are always looking for new ideas.
Workplace & Benefits
Benefits differ by country, but we offer many benefits in areas including healthcare, well-being, parental leave, pensions, and generous annual leave allowances, including time off to support a charitable cause of your choice. Benefits are country-specific; please ask your recruiter for more information.
Diversity
We believe a great workplace is one that represents the world we live in and how beautifully diverse it can be. That means we have no judgement when it comes to any one of the things that make you who you are – your gender, race, sexuality, religion or a secret aversion to coriander. All you need is a passion for (most) food and a desire to be part of one of the fastest-growing businesses in a rapidly growing industry. We are committed to diversity, equity and inclusion in all aspects of our hiring process. We recognise that some candidates may require adjustments to apply for a position or fairly participate in the interview process. If you require any adjustments, please let us know. We will make every effort to provide the necessary adjustments to ensure you have an equitable opportunity to succeed.
Chinese Category Sales Team Lead in Birmingham employer: Deliveroo
Deliveroo is an exceptional employer that champions innovation and growth within the vibrant food delivery industry. With a strong focus on employee development, our team enjoys a dynamic work culture that values autonomy, creativity, and collaboration, all while being part of a diverse and inclusive environment. Located in major UK cities, we offer competitive benefits, including generous annual leave and support for charitable causes, making Deliveroo a rewarding place to build a meaningful career.
StudySmarter Expert Advice🤫
We think this is how you could land Chinese Category Sales Team Lead in Birmingham
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. The more people you know, the better your chances of landing that dream job.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand Deliveroo's mission and values, and think about how your experience aligns with their goals. This will help you stand out as a candidate who truly gets it.
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Chinese Category Sales Team Lead role. Highlight your sales experience, team management skills, and passion for food – make it personal and engaging!
✨Tip Number 4
Don’t forget to follow up after interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. Plus, it keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Chinese Category Sales Team Lead in Birmingham
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Chinese Category Sales Team Lead. Highlight your sales experience, team management skills, and any relevant achievements that align with what we're looking for.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're passionate about this role and how your background makes you a great fit. Don't forget to mention your interest in food and restaurants – it’s a big part of our culture!
Showcase Your Negotiation Skills:Since this role involves complex negotiations, be sure to include examples of successful deals you've closed in the past. We want to see how you can create win-win situations for both parties.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands and shows us you're serious about joining our team!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
Before the interview, brush up on your sales metrics and achievements. Be ready to discuss specific targets you've hit in previous roles, especially in managing teams and closing deals. This will show that you understand the importance of performance and can bring that knowledge to the Chinese category sales team.
✨Master the Value Proposition
Make sure you can clearly articulate Deliveroo's value proposition. Think about how you would communicate this to potential restaurant partners. Practising this will help you convey confidence and clarity during the interview, which is crucial for a role that involves complex negotiations.
✨Showcase Your Leadership Style
Prepare to discuss your leadership approach and how you motivate teams to achieve their goals. Think of examples where you've successfully managed underperformance or led a team through challenges. This will demonstrate your capability to lead the Field Sales Executives effectively.
✨Be Ready for Role-Playing
Expect some role-playing scenarios during the interview, especially around pitching to restaurants or negotiating deals. Practise these scenarios beforehand so you can showcase your negotiation skills and ability to think on your feet. This will highlight your readiness for the fast-paced environment at Deliveroo.
