At a Glance
- Tasks: Manage vendor accounts and drive growth in a fast-paced grocery delivery environment.
- Company: Join Deliveroo HOP, a rapidly growing grocery delivery service.
- Benefits: Competitive salary, flexible working hours, and opportunities for career advancement.
- Other info: Dynamic work culture with a focus on collaboration and growth.
- Why this job: Be part of an innovative team shaping the future of grocery delivery.
- Qualifications: 1-3 years in vendor management or similar roles; strong analytical and negotiation skills.
The predicted salary is between 35000 - 42000 £ per year.
Location - London, UK
About Deliveroo HOP
At Deliveroo Hop, we are building a global grocery retailer from the ground up. Launched in September 2021, Deliveroo Hop is Deliveroo’s rapid grocery delivery service, bringing customers the freshest, tastiest food and essential items to their door in as little as 20 minutes. We are live across the UK, UAE and Italy, and have ambitious plans to become the world’s leading on-demand grocery proposition. This is an exciting time to join the Hop team within the broader Deliveroo organisation — we are just getting started. We’re looking for highly driven, entrepreneurial individuals to help us build the leading speedy grocery delivery service.
About the Role
The Associate Vendor Manager plays a critical role within the Deliveroo Hop Commercial team, with clear accountability for the day-to-day account management and commercial performance of a defined portfolio of vendor partners. This role combines commercial ownership, account management, trading execution, and cross-functional coordination to drive vendor growth, operational excellence, and customer experience. The Associate Vendor Manager acts as the primary point of contact for their vendors and is responsible for delivering against revenue, margin, availability, and in-app performance targets. The role requires strong commercial acumen, analytical capability, relationship management skills, and the ability to operate effectively in a fast-paced, high-growth retail environment.
Key Responsibilities
- Vendor Account Management & Commercial Ownership
- Own the day-to-day management of a portfolio of vendor accounts.
- Act as the primary commercial contact for vendors, building strong, collaborative relationships.
- Lead joint business planning (JBP) processes with vendors to align on growth opportunities and performance targets.
- Conduct regular performance reviews, identifying risks and opportunities across revenue, margin, availability and promotional performance.
- Negotiate cost prices, funding agreements, and promotional mechanics to drive commercial outcomes.
- Support the Senior Vendor Manager in developing new commercial partnerships and expanding existing relationships.
- Lead new vendor onboarding, set-up and commercial processing.
- Trading & Range Strategy
- Own product selection, ranging and promotional planning for assigned vendors.
- Identify and list new products in line with customer needs, market trends and competitive benchmarking.
- Continuously review assortment performance and rationalise underperforming SKUs.
- Manage pricing strategy in collaboration with internal stakeholders to ensure competitiveness and margin delivery.
- Drive category growth through strategic product launches and seasonal activations.
- Merchandising & In-App Performance
- Manage in-menu merchandising to maximise visibility, conversion and sales growth.
- Oversee menu management including imagery, product descriptions, and uploads to ensure best-in-class in-app execution.
- Ensure high standards of in-app fidelity and customer experience.
- Work closely with the Product team to resolve menu or technical issues impacting performance.
- Partner with DME to implement in-app campaigns, sampling initiatives and promotional activations.
- Performance Analysis & Reporting
- Drive data-led decision making through detailed analysis of vendor and product performance.
- Build and maintain dashboards to track key KPIs including sales, margin, availability, promotional ROI and range performance.
- Deliver structured performance reporting internally and externally to vendors.
- Translate insights into clear strategic recommendations and action plans.
- Cross-Functional Collaboration
- Work closely with Operations, Supply Chain, Marketing, Product and Finance teams to ensure seamless execution of vendor plans.
- Support resolution of operational issues impacting vendors.
- Contribute to broader Hop strategic initiatives and commercial projects.
Requirements
- 1–3 years’ experience in buying, vendor management, account management, commercial roles or similar within grocery, food delivery or hospitality.
- Demonstrable experience managing external partners or accounts.
- Strong commercial negotiation skills and financial acumen.
- Analytical mindset with the ability to interpret data and generate strategic insights.
- Excellent stakeholder management and communication skills.
- Ability to thrive in a fast-paced, dynamic environment with changing priorities.
- Proficiency in Microsoft Office (particularly Excel).
Associate Vendor Manager - Deliveroo HOP employer: Deliveroo
Deliveroo is an excellent employer that fosters a vibrant work culture in Leeds, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members can advance their careers while making a meaningful impact in the local community. Join us to be part of a dynamic marketplace that values your contributions and rewards your efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Associate Vendor Manager - Deliveroo HOP
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like Deliveroo and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at Deliveroo!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like Deliveroo keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Associate Vendor Manager - Deliveroo HOP
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to Deliveroo:This is your chance to really connect with the team at Deliveroo. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at Deliveroo
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with Deliveroo.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show Deliveroo that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at Deliveroo. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
