At a Glance
- Tasks: Lead incident intelligence and produce actionable insights to safeguard our operations.
- Company: Join a dynamic team at Deliveroo, part of DoorDash, transforming the shopping experience.
- Benefits: Visible impact, fast learning, career growth, and an inclusive culture.
- Other info: Collaborative teams that value diversity and support your best work.
- Why this job: Make a real difference in a fast-paced environment while developing your skills.
- Qualifications: Experience in intelligence or crisis management; strong analytical and communication skills.
The predicted salary is between 40000 - 50000 £ per year.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Global Safety and Security team are the guardians of our marketplace, dedicated to protecting our people, assets, and reputation. From navigating complex global risks to implementing advanced security technologies and intelligence‑led responses, we ensure a safe environment where our teams, partners, and customers can thrive with confidence.
We’re looking for an Analyst, Risk Intelligence to join our London team. This is an on‑site role. In this role, you’ll help deliver the foresight and intelligence guardrails that guide escalation and response, safeguarding our people, operations, and brand during critical incidents.
What You’ll Be Doing
You’ll be joining the Risk Intelligence team within the Regional Operations Centre (ROC). Operating at the intersection of technology, tradecraft, and crisis management, our small, high‑performing team produces actionable insights that enable enterprise leaders to mitigate global disruptions.
Here’s what your day‑to‑day might look like:
- Lead on-shift incident intelligence: Act decisively as the on-shift intelligence lead during critical incidents, providing rapid risk assessments and decision-ready context to support incident command.
- Produce predictive intelligence products: Develop and present Daily Intelligence Briefs, subject‑specific summaries (INTSUMs), formal risk assessments, and interactive dashboards to drive timely operational decisions.
- Detect and triage tactical alerts: Continuously monitor tactical intelligence feeds, applying effective analytical judgment to triage alerts, elevate emerging events, and close information gaps.
- Collaborate cross‑functionally: Work closely with Crisis Management, Legal, Comms, and Trust & Safety to ensure unified escalation, messaging, and decision alignment across the business.
- Drive global operational continuity: Lead proactive, structured shift handovers between London and other regional operations centres to ensure seamless foresight across the entire enterprise.
What You’ll Need to Thrive
Essential
- Proven intelligence experience: Demonstrated capability in intelligence, crisis management, or global security operations.
- Analytical and technical tradecraft: Strong proficiency in OSINT/SOCMINT fundamentals and hands‑on experience using GIS tools (such as QGIS, ESRI ArcGIS, or ATAK) to produce decision-ready intelligence.
- Environmental risk literacy: Solid understanding of meteorology and natural hazards, with the ability to transform complex weather data into actionable operational insights.
- Decisive problem‑solving: Proven ability to act swiftly, confidently, and with composure under pressure during dynamic, high‑stakes events.
- Crisis communication skills: Excellent proactive communication skills, with a track record of setting a calm, disciplined tone for teams and peers during disruptions.
Nice to Have
- Automation mindset: Familiarity with data analytics platforms and a drive to scale predictive capabilities through automated technology.
- Relevant qualification: A Bachelor’s degree in a related field, or equivalent professional or military experience.
Why Join Us?
- Make a visible impact every day: Your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment: Work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role: Stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture: Collaborative, values-driven teams that support how you work best.
We aim to create a fair process that lets your skills shine—our interview typically includes 3-4 stages. Find more about how we hire here.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong.
We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.
If you have a disability or long-term health condition and need support to apply for one of our roles, or require any reasonable adjustments during the recruitment process, you’ll have the opportunity to let us know once you’ve submitted your application. We’ll share details on how to request support so we can ensure you have a fair and equitable experience.
If you’re excited about making a real impact in a fast-moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Analyst, Risk Intelligence employer: Deliveroo
Deliveroo is an excellent employer that fosters a vibrant work culture in Leeds, where innovation and collaboration thrive. With a strong focus on employee growth, we offer comprehensive training and development opportunities, ensuring our team members can advance their careers while making a meaningful impact in the local community. Join us to be part of a dynamic marketplace that values your contributions and rewards your efforts.
StudySmarter Expert Advice🤫
We think this is how you could land Analyst, Risk Intelligence
✨Join Compliance Communities
Get involved in compliance and risk communities — both online and offline. Look for forums, LinkedIn groups, or even local meetups where compliance pros hang out. You never know who might drop a job opportunity your way!
✨Attend Industry Conferences
Keep an eye out for compliance and risk management conferences and workshops in your area. These events are a goldmine for networking, and they often have job boards or recruiters on-site looking for new talent. Plus, it’s a chance to learn what's trending in the field.
✨Leverage Your University Career Services
If you’ve recently graduated or are still studying, head over to your university's career services. Many companies, including those in compliance, actively recruit fresh talent through these services, so make sure you tap into that resource.
✨Showcase Your Knowledge Online
Start writing articles or blog posts about compliance topics that interest you. Share them on platforms like LinkedIn to demonstrate your knowledge and passion. This not only builds your presence in the field but can also catch the attention of companies like Deliveroo looking for candidates who are engaged and informed.
We think you need these skills to ace Analyst, Risk Intelligence
Some tips for your application 🫡
Show Your Understanding of Compliance:In the compliance-risk field, it's super important to showcase your understanding of regulations and risk management frameworks. Highlight any relevant coursework, certifications (like ICA or AML), or even projects that demonstrate your knowledge and commitment to this area. We want to see how you can navigate this complex landscape!
Quantify Your Achievements:When detailing your experience, try to quantify your achievements. For example, if you've previously worked on a project that improved compliance metrics or reduced risk exposure, give us the numbers! This data-driven approach really stands out to hiring managers in compliance-risk roles.
Tailor Your CV to Reflect Relevant Skills:Make sure your CV highlights skills that are particularly relevant to compliance, like attention to detail, analytical thinking, and report writing. Ensure these are easy to spot – consider using bullet points to break down your responsibilities and achievements for maximum impact!
Craft a Motivating Cover Letter:In your cover letter, let us know why you’re excited about the compliance-risk role at Deliveroo. Share what motivates you about compliance, and how you believe you can contribute to our mission. This is your chance to showcase not only your skills but also your passion for this important field!
How to prepare for a job interview at Deliveroo
✨Master the Regulations
Brush up on key compliance regulations relevant to the industry you're applying to. Familiarising yourself with specific laws and frameworks used in your field will give you an edge during technical questions. Show that you’re not just aware of them but can also apply them—think real-life scenarios!
✨Show Your Analytical Skills
Compliance roles really focus on analytical skills, so be prepared for case studies or situational questions during the interview. We've got to demonstrate how we approach risk assessments or compliance audits, possibly drawing on examples from past experiences or university projects. Bring some thoughtful case scenarios to discuss!
✨Know Your Tools
Get comfortable with commonly used compliance software and tools. Familiarity with platforms like RSA or MetricStream can really impress during your interview, as it shows you're ready to hit the ground running. If you’ve had any experience with them, make sure to highlight that!
✨Align with Company Culture
Since it's a full-time position, show your long-term commitment and interest in the company’s mission and values. Dive into how your ethics and professional philosophy align with Deliveroo’s stance on compliance. A shared vision can really resonate with interviewers looking for fit as much as skill!
