At a Glance
- Tasks: Manage key restaurant partnerships and drive growth through data-driven insights.
- Company: Join Deliveroo, a leading food delivery service transforming the marketplace.
- Benefits: Make a real impact, learn fast, and build a career in an inclusive culture.
- Other info: Collaborate globally with diverse teams and unlock new possibilities.
- Why this job: Influence the future of a global brand while working with passionate teams.
- Qualifications: Experience in account management, strong negotiation skills, and a knack for relationship building.
The predicted salary is between 40000 - 50000 £ per year.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data‑led growth strategies, we take on big challenges that move the business forward. If you thrive in fast‑paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an Account Manager to join our Milan team. In this role, you’ll act as a strategic consultant for our top restaurant brands in Italy, using data‑driven insights to unlock growth and strengthen our marketplace.
What You’ll Be Doing
- Strategic Portfolio Management: Manage a high‑impact portfolio of restaurant brands, building lasting relationships and serving as their primary point of contact.
- Performance Consulting: Monitor and analyse partner metrics to identify growth opportunities and improve partner satisfaction through data‑led storytelling.
- Commercial Negotiation: Negotiate contract terms and conditions to improve supply quality, financial performance, and our consumer value proposition (CVP).
- Growth Strategy: Plan and execute portfolio strategies that increase market share, loyalty, and financial health for both Deliveroo and our partners.
- P&L Oversight: Take ownership of your perimeter’s P&L, proactively identifying risks and uncovering new revenue opportunities.
What You’ll Need to Thrive
- Significant Account Management Experience: Proven track record in account management or sales, specifically focused on driving commercial growth.
- Commercial Acumen: Strong understanding of P&L management and the ability to link operational metrics to financial outcomes.
- Expert Negotiation Skills: Proven ability to lead complex negotiations and secure mutually beneficial terms with senior stakeholders.
- Relationship Building: Natural ability to build rapport and influence partners, turning data into actionable business advice.
- Project Management: Proficiency in using tools and applications to manage workflows and guide best practices across your portfolio.
Nice to Have
- Industry Expertise: Experience within the Horeca, restaurant, or food market sectors.
- Multilingual: Fluency in English is a distinct advantage for collaborating with our global teams.
Why Join Us?
At Deliveroo, you’ll do work that matters, solving real‑world problems in a three‑sided marketplace that’s constantly evolving. We’re food lovers, problem solvers, community builders and more, brought together by a shared drive to make things better. Working here you can expect to:
- Make a visible impact every day. Your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment. Work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role. Stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture. Collaborative, values‑driven teams that support how you work best.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio‑economic background, religion, or belief.
If you’re excited about making a real impact in a fast‑moving marketplace and growing your career alongside ambitious, supportive teams, we’d love to hear from you!
Account Manager - Milano employer: Deliveroo
Deliveroo is an exceptional employer that empowers its employees to make a tangible impact in a dynamic marketplace. With a strong focus on personal and professional growth, our inclusive culture fosters collaboration and innovation, allowing you to thrive in your role as an Account Manager in Milan. Join us to enjoy a fast-paced environment where your contributions are valued, and you can develop your skills while working with passionate teams dedicated to transforming the way people shop and eat.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Milano
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your account management experience and negotiation skills. Use real examples to demonstrate how you've driven growth in previous roles.
✨Tip Number 3
Be data-driven! Since this role is all about using insights to unlock growth, come prepared with examples of how you've used data to make decisions. It’ll show you’re not just a people person but also a strategic thinker.
✨Tip Number 4
Apply through our website! We love seeing candidates who are genuinely interested in joining us. Make sure to tailor your application to reflect your passion for the food and restaurant industry—this will definitely catch our eye!
We think you need these skills to ace Account Manager - Milano
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about transforming the way people shop and eat. Share why you're drawn to this position and how you can contribute to our mission.
Tailor Your Experience:Make sure to highlight your relevant experience in account management or sales. We’re looking for a proven track record, so don’t be shy about showcasing your achievements and how they relate to driving commercial growth.
Data-Driven Insights:Since we value data-led storytelling, include examples of how you've used data to unlock growth in previous roles. This will show us that you understand the importance of metrics in making informed decisions.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our culture and values!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
As an Account Manager, you'll need to demonstrate your understanding of P&L management. Brush up on financial metrics and be ready to discuss how you've used data to drive growth in previous roles. This will show that you can link operational metrics to financial outcomes.
✨Master the Art of Negotiation
Prepare for potential negotiation scenarios during the interview. Think about past experiences where you successfully negotiated terms with stakeholders. Be ready to share specific examples that highlight your expert negotiation skills and how they benefited your previous employers.
✨Build Rapport with Your Interviewers
Relationship building is key in this role. During the interview, focus on establishing a connection with your interviewers. Use active listening and engage with their questions thoughtfully. This will showcase your natural ability to build rapport, which is crucial for managing restaurant partnerships.
✨Showcase Your Project Management Skills
Be prepared to discuss how you've managed workflows and guided best practices in your previous roles. Highlight any tools or applications you've used to streamline processes. This will demonstrate your proficiency in project management, which is essential for overseeing a high-impact portfolio.
