At a Glance
- Tasks: Manage key restaurant accounts and drive growth through data analysis and tailored support.
- Company: Join Deliveroo, a leader in transforming the way people shop and eat.
- Benefits: Make a real impact, learn fast, and build a career in an inclusive culture.
- Other info: Bilingual in English and French is essential; travel within your zone required.
- Why this job: Influence the future of a global brand while working in a dynamic environment.
- Qualifications: 2-3+ years in account management, strong negotiation skills, and analytical mindset.
The predicted salary is between 35000 - 45000 £ per year.
Join us in our mission to transform the way people shop and eat, where impact, innovation, and growth drives everything we do. Our Commercial team sits at the centre of Deliveroo’s marketplace—shaping how we serve restaurants, grocers, and new verticals worldwide. From negotiating key partnerships to unlocking new revenue streams and crafting data-led growth strategies, we take on big challenges that move the business forward. If you thrive in fast-paced, commercial environments and want to influence the future of a global brand—this is the team for you.
We’re looking for an Account Manager to join our France team. In this role, you’ll be responsible for the success of a strategic portfolio of key accounts, helping us implement the most relevant tools for our partners and users.
What You’ll Be Doing
You’ll be joining the Restaurant Account Management team. We focus on managing key partners in mature sectors, providing them with high-level expertise and tailored support to ensure mutual growth on our platform. Here’s what your day-to-day might look like:
- Portfolio Strategy: Manage a portfolio of key restaurants in mature sectors, acting as a Food Tech expert and a trusted partner for your specific zone.
- Profitability & Data: Optimise the profitability of your portfolio through personalised, long-term support built on rigorous data analysis.
- Commercial Performance: Analyse performance metrics and take decisive action, providing direct recommendations to the Regional Manager to drive success.
- Campaign Management: Suggest and implement bespoke marketing and promotional campaigns tailored to the needs of your restaurant partners.
- Operational Excellence: Closely monitor field operations to optimise the end-to-end experience for both our partners and our customers.
What You’ll Need to Thrive
Our ideal candidate will bring strong expertise in some of these areas and curiosity to grow in others:
- Commercial Expertise: Significant experience (typically 2–3+ years) in a similar account management or commercial role, with a proven track record of hitting OKRs.
- Negotiation Skills: Proven ability to lead complex commercial discussions, including contract negotiations and the deployment of new commercial tools.
- Analytical Mindset: A strong understanding of how to identify, interpret, and act on commercial and operational performance data.
- Field Presence: Strong "on-the-ground" expertise with the ability to maintain high-quality competitive intelligence and travel within your zone (approx. 3 days per week).
- Bilingual Communication: Mastery of English (written and spoken) to effectively defend viewpoints and collaborate with international teams.
Benefits
At Deliveroo, you’ll do work that matters, solving real-world problems in a three-sided marketplace that’s constantly evolving. Working here you can expect to:
- Make a visible impact every day – Your work directly improves experiences for customers, partners and riders.
- Learn fast in an entrepreneurial environment – Work close to the market with autonomy, pace and real responsibility.
- Build a career, not just a role – Stretch yourself, develop new skills and grow as the business evolves.
- Deliver together in an inclusive culture – Collaborative, values-driven teams that support how you work best.
Diversity, Equity and Inclusion
At Deliveroo, we know that a great workplace reflects the world around us and that true diversity and inclusion make us stronger, more creative, and better at what we do. We’re committed to fostering an environment where everyone can do their best work and feel they belong. We believe in equality of opportunity and welcome candidates from all backgrounds regardless of age, gender, ethnicity, disability, sexual orientation, gender identity, socio-economic background, religion, or belief. Deliveroo France is proud to have achieved a score of 98/100 on the 2025 Gender Equality Index.
Account Manager - Lyon employer: Deliveroo
Deliveroo is an exceptional employer that empowers its employees to make a tangible impact in a dynamic and innovative environment. With a strong focus on personal growth, the company offers ample opportunities for career development while fostering a collaborative and inclusive culture. Located in Lyon, employees benefit from a vibrant city atmosphere, allowing them to thrive both professionally and personally as they contribute to transforming the way people shop and eat.
StudySmarter Expert Advice🤫
We think this is how you could land Account Manager - Lyon
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, or even hit up LinkedIn. The more connections you make, the better your chances of landing that Account Manager role.
✨Tip Number 2
Show off your skills! When you get the chance to chat with potential employers, highlight your commercial expertise and negotiation skills. Share specific examples of how you've driven success in previous roles—numbers speak louder than words!
✨Tip Number 3
Be proactive! Don’t just wait for job openings to pop up. Reach out to companies you admire, like Deliveroo, and express your interest in working with them. A little initiative can go a long way in making you stand out.
✨Tip Number 4
Keep learning! Stay updated on industry trends and tools that can help you optimise profitability and performance. This not only boosts your confidence but also shows potential employers that you're committed to growth and excellence.
We think you need these skills to ace Account Manager - Lyon
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter for the Account Manager role. Highlight your experience in account management and any relevant commercial expertise that aligns with what we’re looking for.
Show Off Your Data Skills:Since data analysis is key for this role, don’t shy away from showcasing your analytical mindset. Include specific examples of how you've used data to drive decisions or improve performance in past roles.
Demonstrate Negotiation Prowess:We want to see your negotiation skills in action! Share experiences where you’ve successfully led complex discussions or secured beneficial agreements. This will show us you can handle the commercial challenges we face.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Deliveroo
✨Know Your Numbers
Before the interview, brush up on key performance metrics relevant to account management. Be ready to discuss how you've used data analysis to drive profitability in your previous roles. This will show that you understand the importance of data-led strategies in optimising commercial performance.
✨Master the Art of Negotiation
Prepare for potential negotiation scenarios by thinking through your approach to complex discussions. Consider examples from your past where you successfully led negotiations or implemented new commercial tools. This will demonstrate your capability to handle the demands of the role.
✨Showcase Your Field Presence
Highlight your experience with on-the-ground expertise and competitive intelligence. Be prepared to share specific instances where your field presence has positively impacted your accounts. This will illustrate your ability to maintain strong relationships with partners.
✨Tailor Your Campaign Ideas
Think about bespoke marketing and promotional campaigns you've suggested or implemented in the past. Bring these ideas to the table during your interview to showcase your creativity and understanding of what drives success for restaurant partners.
