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- Tasks: Provide technical support for cutting-edge blockchain solutions in finance.
- Company: Join a pioneering fintech company transforming global finance with innovative technology.
- Benefits: Hybrid work model, competitive salary, and opportunities for professional growth.
- Other info: Dynamic team environment with a focus on continuous learning and development.
- Why this job: Be at the forefront of finance and blockchain technology, making a real impact.
- Qualifications: Experience in DevOps or technical support, with strong problem-solving skills.
About Digital Asset & the Canton Network
Digital Asset builds the technologies that are reshaping the foundations of financial markets. Our mission is to create the world’s most trusted, privacy-enabled, and interoperable digital infrastructure for global finance. At the heart of this mission is the Canton Network — the blockchain purpose-built for institutional finance. Uniquely combining privacy, compliance, and scalability, Canton enables real-time, secure settlement across multiple asset classes. Governed by the Canton Foundation with participation from leading financial institutions, it is the proven link between the promise of blockchain and the power of global finance.
Founded in 2014 and headquartered in New York City, with offices in London, Zurich, Budapest, Hong Kong, and Sydney — we are on a mission to transform finance — and that transformation is now playing out rapidly on the Canton Network. If you’re interested in playing a crucial role at the intersection of traditional and crypto-capital markets and want to help bring the next trillion dollars of finance on-chain, join us.
This is a hybrid role open to candidates who are able to commute to either our London, UK or Budapest, Hungary office.
Requirements
- Bachelor’s degree in computer science, engineering or related discipline (or equivalent technical training and/or work experience)
- Preferred minimum 3 years of experience as a DevOps Engineer, SRE, Developer, App Support Engineer or similar technical role, preferably at a fintech, Crypto/Blockchain startup or financial institution, where familiarity with resolving issues in the entire stack was a must
- Technical Skills – Strong understanding and hands-on experience in setting up infrastructure and deploying apps securely in cloud environments (Amazon, GCP, Azure) using Kubernetes and Docker
- Experience developing commercial applications using Java, Javascript, Python or Scala. Exposure to developing smart contract distributed apps using Functional programming or the Daml SDK will be a big plus.
- Experience using and administering databases, particularly SQL, PostgreSQL and/or Oracle
- Good understanding of networking protocols/firewalls and cloud computing environments
- Experience in packaging and deploying applications
- Ability to diagnose and troubleshoot technical issues (e.g., analyzing problems, testing solutions, and recommending changes)
- Familiarity with configuring and using Operating Systems (Linux/Windows/MacOS)
- Familiarity with connecting and configuring nodes on public blockchain networks and managing distributed apps/ledgers on these networks (Ethereum, Solana, Canton Network)
- Familiarity with connecting and using wallets to mint/burn/transfer/hold crypto tokens
- Experience with deploying and configuring services on Cloud Environments (AWS, GCP, Azure), and using Containerization/Orchestration tools (Docker, Kubernetes)
- Familiarity with using support third-party tools (e.g. Salesforce, Jira, Confluence, Datadog, Jaeger, Github, Grafana, etc.) is a strong plus
- Communication Skills – Ability to effectively interact with clients, colleagues and other stakeholders and use excellent verbal, written and listening skills to explain technical concepts.
- Problem-solving Skills – Able to identify and understand issues across the technology stack and develop solutions to fix them. Ability to research and analyze software problems, identify potential solutions and implement them. Strong attention to detail and ability to be hands-on.
- Customer service skills – Ability to maintain a supportive and calmative approach to answer client questions, solve problems and provide solutions in a pressure situation with clients during production outage situations.
- Continuous Learning – in the use and troubleshooting of DA products and DA developed support tools; in the use and troubleshooting of third-party products and services typically used in conjunction with DA products; and in using third-party tools used at DA
- Ability to work as a self-starter, with high energy, initiative and confidence, in a fast-paced, change-oriented environment
- Experience in working in a Financial Services environment and familiarity with Financial asset types and/or experience gained in the crypto industry is a plus
Contact Detail:
Delivering synchronized finance Recruiting Team
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Technical Support Engineer role. Highlight your relevant experience, especially in DevOps or similar roles, and don’t forget to mention any specific technologies you’ve worked with that match the job description.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're passionate about the role and how your skills align with our mission at Digital Asset. Be genuine and let your personality come through!
Showcase Your Problem-Solving Skills: In your application, give examples of how you've tackled technical issues in the past. We love candidates who can demonstrate their problem-solving abilities, so share specific instances where you made a difference.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!