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- Tasks: Engage with global retail leaders and coordinate VIP experiences for premium events.
- Company: Fast-growing B2B events company committed to sustainability and diversity.
- Benefits: Remote work, generous leave, transparent salaries, and monthly allowances.
- Why this job: Join a dynamic team and connect top retailers while making a positive impact.
- Qualifications: 1-3 years in sales/account management, strong communication skills, and CRM proficiency.
- Other info: Open to all backgrounds; apply even if you don't meet every requirement.
The predicted salary is between 24000 - 36000 £ per year.
About Deliver
DELIVER (www.deliver.events) is a fast-growing global B2B events company with industry-leading customer satisfaction. Guided by our principle— People, Planet, and Profit —we connect top retailers and vendors in commerce and supply chain sectors. We are fully remote, fostering a diverse, talented team worldwide with a commitment to Diversity, Equality, and Inclusion . Proudly carbon and profit neutral, we reinvest profits into ethical and sustainable initiatives to contribute to a better world. Reports to: Delegate Director. Contract: Full Time/ Permanent. Location: Global – Full remote.
Role Summary
Engage with the global community of retail decision makers at C&D level and enroll them as fully hosted buyers (travel and accommodation expenses covered) for our 4 premium events in Europe, US, Asia and MEA, in order to have 1:1 meetings with our sponsors across the supply chain industry.
Provide full VIP delegate support from onboarding to meeting scheduling to travel coordination.
Post show, follow up with both sponsors and VIP retailers to ensure that business opportunities generated onsite are converting into actual partnerships in order to maximize our sponsors\’ ROI.
Role split: 50% delegate acquisition and 50% account management (delegates & sponsors).
Key Responsibilities
Proactively self-source and convert your delegate pipeline across geographies while ensuring strict quality criteria are met (delegate seniority, company size, delegate geography, delegate novelty and good match with sponsors services).
Reach company\’s sales activity targets via extensive daily call time and significant number of weekly phone conversations.
Ensure accurate and timely update of the CRM and daily pipeline reporting.
Build and sustain long‐lasting relationships with the global retail community.
Assist delegates in their travel arrangement and refund.
Assist delegates and schedule their 1:1 meetings with their best matched vendors via our in‐house developed registration and matchmaking platform.
Post show, work alongside delegates and sponsors to track contracts generated thanks to our inter‐mediation and ensure that delegates remain responsive to sponsors to whom they showed interest in their services.
Work in partnership with the Sales team to impress our sponsors with your account management.
Partner closely with other departments, like Marketing, Content, and Operations teams to deliver a seamless and impactful event experience.
Required Experience & Qualifications
Bachelor degree or equivalent.
1 to 3 years of experience in delegate sales / account management ideally in the events with VIP delegates, or in recruitment of executives in B2B sales.
Native or bilingual proficiency in English.
At ease in international environments.
Strong communicator & people person.
Dynamic with high positive energy.
Enthusiastic about picking up the phone for outbound calls and allocating substantial time for meaningful phone conversations every day.
Comfortable interacting with C&D level people with a good understanding of social etiquette.
Successful in building rapport and trust.
Results driven.
Organised and able to prioritise workload with competing priorities and deadlines.
High ability in rigorously using CRM systems (daily updates, workflows and reports).
Experienced in using LinkedIn and B2B lead generation solutions.
High speed cable internet access in a quiet workspace.
Open and eligible for global travel several weeks per year.
Package & Other Benefits
Salary package: £30,000 base salary + uncapped quarterly commissions (expect an extra £20,000 or more).
Fully remote work.
35 hours a week: 09:00 – 17:00 UK time, Monday – Friday.
Generous annual leave policy: 40 days of holidays including bank holidays.
Above‐market compensation policy & transparent salaries (at DELIVER, there\’s no bias as all salaries are shared internally).
Monthly Work From Home allowance.
Pension contribution.
IMPORTANT NOTEWe are a diversified workforce and welcome all backgrounds. If the job is appealing to you, please apply even if you do not meet 100% of our ideal requirements!
Job Details
Seniority Level: Associate
Industry: Events Services
Employment Type: Full‐time
Job Functions: Sales, Business Development
Skills: Customer Relationship Management (CRM), Relationship Building, Communication, Cold Calling, Interpersonal Communication, Business Development, Organization Skills, Outbound Sales, English, Recruiting
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Delegate Sales Account Associate employer: DELIVER
Contact Detail:
DELIVER Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Delegate Sales Account Associate
✨Tip Number 1
Get to know the company inside out! Research DELIVER's values, recent events, and their approach to sustainability. This will help you tailor your conversations and show that you're genuinely interested in being part of their mission.
✨Tip Number 2
Practice your pitch! Since this role involves engaging with C&D level decision-makers, make sure you can confidently communicate your value. Role-play with a friend or use our resources to refine your approach.
✨Tip Number 3
Network like a pro! Use LinkedIn to connect with current employees at DELIVER. Ask them about their experiences and any tips they might have for landing the job. Plus, it shows your initiative!
✨Tip Number 4
Don’t forget to follow up! After any interaction, whether it's a call or an interview, send a thank-you note. It’s a simple way to stand out and reinforce your enthusiasm for the role.
We think you need these skills to ace Delegate Sales Account Associate
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about engaging with the global retail community and making a difference in the events industry.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in delegate sales or account management. We love seeing how your skills align with our needs, so don’t be shy about showcasing your achievements!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your writing is easy to read and free of jargon. This will help us understand your qualifications quickly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into our hands. Plus, it shows us that you’re proactive and keen to join our team!
How to prepare for a job interview at DELIVER
✨Know Your Audience
Before the interview, do your homework on DELIVER and their events. Understand their mission around People, Planet, and Profit, and be ready to discuss how you can contribute to their goals, especially in engaging with retail decision-makers.
✨Showcase Your Sales Skills
Prepare specific examples from your past experience that highlight your success in delegate sales or account management. Be ready to discuss how you’ve built relationships and converted leads into partnerships, as this is crucial for the role.
✨Be Ready for Role-Play
Expect to demonstrate your communication skills during the interview. They might ask you to role-play a call with a potential delegate or sponsor. Practice being enthusiastic and articulate, showing your ability to engage C&D level individuals.
✨Ask Insightful Questions
Prepare thoughtful questions about the company culture, team dynamics, and how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.
