People & Values Director in City of London

Role Purpose & Scope

The People & Values Director will report directly to the CEO and lead the design and execution of DELIVER’s people strategy, mission and values. This role will oversee the development of a robust HR infrastructure and foster an inclusive, high‑performance culture during a phase of accelerated growth. The position requires balancing strategic foresight with operational delivery, ensuring people‑related initiatives directly support DELIVER’s core values of Planet, People and Profit.

Reporting Lines

• Reports to: Chief Executive Officer
• Direct reports: None (collaborates cross‑functionally and with outsourced HR/Payroll service providers)

Key Responsibilities

• Design and enforce performance frameworks (OKRs, KPIs, reviews) to maximise productivity, alignment and accountability.
• Drive a continuous feedback culture, addressing underperformance firmly and constructively.
• Partner with leadership to ensure people strategy directly supports Deliver’s growth, profitability and long‑term objectives.
• Ensure a consistent application of HR rules and policies across geographies, covering probation, notice periods, disciplinary and grievance processes.
• Maintain compliance with UK employment law and local mandatory provisions; proactively manage risk through governance and audits.
• Act as the guarantor of fairness, consistency and rigor in people management.
• Champion Deliver’s Planet–People–Profit values, embedding them in all HR practices and initiatives.
• Develop and lead strategies to strengthen engagement, diversity, inclusion and well‑being in a fully remote environment.
• Build a culture of trust, collaboration and accountability, ensuring employees feel valued and supported.
• Serve as a trusted advisor to the CEO and executive team on culture, organisational design and people‑related decisions.
• Oversee all hires, leadership development and succession planning to support Deliver’s scaling journey.
• Provide HR analytics and insights to inform strategic decision‑making and measure impact.

Required Experience & Qualifications

• Minimum 10 years of progressive HR experience, including at least 5 years in a senior HR leadership role.
• Proven track record of building and scaling HR functions in high‑growth, multicultural and remote‑first environments.
• Experience in strategic HR planning, talent management and cultural transformation.
• Strong knowledge of HR compliance and labour laws in multiple jurisdictions (Europe, UK, Asia preferred).
• Master’s degree in Human Resources, Business Administration or a related field (MBA preferred).
• Fluency in English.

Competencies & Behaviours

• Strategic thinker with the ability to translate vision into actionable plans.
• High emotional intelligence and cultural sensitivity.
• Collaborative leadership style with strong influencing skills.
• Excellent communication and interpersonal abilities.
• Resilient, adaptable and able to thrive in a fast‑paced environment.
• Commitment to sustainability, diversity and ethical business practices.

Success Measures

• Delivery and adoption of organisational performance frameworks.
• Measurable improvement in engagement and retention metrics.
• Implementation of career pathing and culture programmes within agreed timelines.
• Positive feedback from employee engagement surveys.
• Compliance with labour laws and successful HR audits.

Location & Contract Type

• Remote (France/UK preferred)
• Full‑time Executive Position

Package & Other Benefits

• Base salary: £65,000–£80,000 per annum (gross) / €75,000–€90,000 equivalent.
• Performance bonus: Up to 20% of base salary, linked to objectives.
• Remote work setup.
• 8 weeks of annual leave including national public holidays.
• Professional development support.
• Collaboration with outsourced HR/Payroll service providers.
• Part of a thriving and profitable global business that will become the global leader in the events segment of one‑to‑one meetings.
• Values‑driven company (Planet–People–Profit) that reinvests profits in sustainability, is progressing toward B Corp certification and is committing to SBTi climate targets.