At a Glance
- Tasks: Drive sales and provide exceptional customer service at the delilah counter.
- Company: Join delilah, a top British BCorp make-up brand known for quality and craftsmanship.
- Benefits: Competitive hourly rate plus commission, flexible hours, and opportunities for extra shifts.
- Other info: Work in a dynamic environment with potential for growth and training provided.
- Why this job: Be a beauty ambassador in a prestigious location and share your passion for cosmetics.
- Qualifications: Retail or beauty experience, strong communication skills, and a love for beauty products.
The predicted salary is between 12 - 15 £ per hour.
delilah is an independent, British BCorp make‑up brand that prioritises craftsmanship and formulations to help women of all ages look and feel beautiful. delilah offers high‑quality products with a focus on detail and design. Launched in 2014, delilah has become a top beauty brand, stocked in over 300 locations globally. delilah is a multi‑award‑winning make‑up that is proud to be PETA certified as both vegan friendly and cruelty free.
Job Overview
This is a part‑time Sales Assistant role at the delilah counter, located in the beauty hall at prestigious Fortnum & Mason, London for 13‑21 hours per week over two/three days: Sat‑Sun minimal, with opportunity for extra hours at delilah events, covering holiday hours and working at other stockist locations. You will be responsible for driving sales, providing exceptional customer service, requiring strong interpersonal and communication skills, on a day‑to‑day basis. Retail hourly rate, plus high commission structure based on daily targets.
Responsibilities and Duties
- High performance customer service, introducing potential customers to the delilah brand and our principles.
- Apply make‑up to customers to encourage product sales and build brand knowledge with potential customers.
- Monitor stock levels both on the counter, in store storage and at central warehouse.
- Inform of any low stocks and tester requirements to ensure counter is complete and customer orders in store can be fulfilled.
- Professional conduct and appearance as brand ambassador for delilah, working in prestigious beauty hall at Fortnum and Mason and at other locations when representing delilah.
Qualifications
- Interpersonal Skills, Customer Service, and Communication skills.
- Sales and Organisation Skills.
- Previous experience in a retail or beauty environment.
- Passion for cosmetics and beauty products.
- Excellent attention to detail.
- Ability to work effectively in a team.
- Strong knowledge of beauty trends and products – good application skills preferable, training will be provided.
To apply: Please email cv with covering letter on why you feel you would be the best delilah sales assistant to work in the prestigious Fortnum & Mason beauty hall in Piccadilly, London to HR@delilahcosmetics.com
delilah Sales Assistant at Fortnum and Mason, Beauty Hall, Piccadilly, London employer: delilah
At delilah, we pride ourselves on being an independent British BCorp that champions craftsmanship and quality in the beauty industry. Working as a Sales Assistant in the iconic Fortnum & Mason Beauty Hall not only offers you the chance to represent a multi-award-winning brand but also provides a vibrant work culture that values creativity and personal growth. With competitive pay, a high commission structure, and opportunities for additional hours at exciting events, delilah is committed to fostering a supportive environment where you can thrive and make a meaningful impact.
StudySmarter Expert Advice🤫
We think this is how you could land delilah Sales Assistant at Fortnum and Mason, Beauty Hall, Piccadilly, London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including delilah, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace delilah Sales Assistant at Fortnum and Mason, Beauty Hall, Piccadilly, London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like delilah that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at delilah will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about delilah and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at delilah
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at delilah, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at delilah!
