At a Glance
- Tasks: Deliver exceptional customer service and promote delilah's beauty products.
- Company: Join a top British BCorp make-up brand known for quality and ethics.
- Benefits: Flexible hours, potential for extra shifts, and training provided.
- Other info: Opportunity to grow within a multi-award-winning brand.
- Why this job: Be a beauty ambassador in a prestigious location and connect with customers.
- Qualifications: Passion for beauty, strong communication skills, and retail experience preferred.
The predicted salary is between 12 - 15 £ per hour.
delilah is an independent, British BCorp make-up brand that prioritises craftsmanship and formulations to help women of all ages look and feel beautiful. delilah offers high-quality products with a focus on detail and design. Launched in 2014, delilah quickly gained recognition and has become a top beauty brand, stocked in over 300 locations globally. delilah is a multi-award-winning make-up that is proud to be PETA certified as both vegan friendly and cruelty free.
This is a contract Sales Assistant role at delilah counter, located in the beauty hall at prestigious Fortnum & Mason, London for 13 hours per week over two days: Sat-Sun, with opportunity for extra hours at delilah events, covering holiday hours and working at other stockist locations. You will be responsible for providing exceptional customer service, driving sales, maintaining organisation, and utilising strong interpersonal and communication skills on a day-to-day basis.
Responsibilities and Duties- High performance customer service, introducing potential customers to the delilah brand and our principles.
- Apply make-up to customers to encourage product sales and build brand knowledge with potential customers.
- Monitor stock levels both on the counter, in store storage and at central warehouse.
- Inform of any low stocks and tester requirements to ensure counter is complete and customer orders in store can be fulfilled.
- Professional conduct and appearance as brand ambassador for delilah, working in prestigious beauty hall at Fortnum and Mason and at other locations when representing Delilah.
- Interpersonal Skills, Customer Service, and Communication skills.
- Sales and Organisation Skills.
- Previous experience in a retail or beauty environment.
- Passion for cosmetics and beauty products.
- Excellent attention to detail.
- Ability to work effectively in a team.
- Strong knowledge of beauty trends and products - good application skills preferable, training will be provided.
delilah Sales Assistant at Fortnum and Mason, Beauty Hall, Piccadilly, London employer: delilah | Certified B Corporation
At delilah, we pride ourselves on being an exceptional employer, offering a vibrant work culture that celebrates creativity and passion for beauty. Located in the prestigious Fortnum & Mason, our team enjoys unique opportunities for personal growth and development through comprehensive training and hands-on experience in a luxury retail environment. Join us to be part of a supportive community that values your contributions and encourages you to thrive in your role as a Brand Beauty Ambassador & Makeup Artist.
Contact Details:
delilah | Certified B Corporation Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land delilah Sales Assistant at Fortnum and Mason, Beauty Hall, Piccadilly, London
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including delilah | Certified B Corporation, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace delilah Sales Assistant at Fortnum and Mason, Beauty Hall, Piccadilly, London
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like delilah | Certified B Corporation that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at delilah | Certified B Corporation will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about delilah | Certified B Corporation and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at delilah | Certified B Corporation
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at delilah | Certified B Corporation, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at delilah | Certified B Corporation!
