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For Companies At a Glance
- Tasks: Manage and grow a portfolio of mid-market and enterprise accounts in the foodservice and retail sectors.
- Company: Join Deligo, a leader in visual AI self-checkout, trusted by global brands.
- Benefits: Enjoy flexible working hours, competitive salary, and high-tech equipment.
- Why this job: Make a real impact in a fast-scaling startup redefining AI-powered checkout.
- Qualifications: 5+ years in Account Management with experience in B2B customer relations.
- Other info: Frequent travel opportunities and a collaborative, innovative culture await you.
The predicted salary is between 36000 - 60000 ÂŁ per year.
Deligo is a leader in visual AI self-checkout for the convenience retail industry, trusted by global brands like Compass, Sodexo, Aramark and Spar. We build advanced visual AI â developed by a top-notch machine learning team â to recognize food and retail items instantly. No barcodes, no manual scanning. Just place your items and tap to pay â itâs that simple. The result: a magical experience that improves everyday lives by saving time standing in checkout lines.
This isnât just exceptional tech: We are a tight-knit team of curious, passionate and ambitious builders who take pride in our craft and value trust in everything we do. If youâre looking to join a rocket ship and help redefine the future of AI-powered checkout, weâd love to meet you!
Role at a glance
Deligo is looking for a commercially sharp Account Manager who can own, grow and protect a portfolio of mid-market and enterprise foodservice and retail customers across the UK & Ireland. You will sit at the intersection of operations, tech and revenue, combining handsâon account management with sales responsibility for renewals, upsell and expansion across a multiâsite customer base. The role is heavily fieldâbased, with frequent travel (up to 50â75%) and regular overnights so you can be onâsite with clients for deployments, reviews and relationshipâbuilding while helping to scale an AIâpowered selfâcheckout platform that is defining how people pay for food.
How youâll make a difference
- Own a portfolio of midâmarket and enterprise accounts across contract catering, workplace dining, leisure, and retail, acting as the primary dayâtoâday contact for local, regional and head office stakeholders.
- Build deep relationships with operations, IT/innovation, project and mobilisation teams, becoming the goâto person for anything related to Deligo on their estate.
- Drive product adoption and performance: run dataâled reviews, highlight wins on metrics such as transaction speed, conversion and engagement, and recommend clear next steps.
- Plan and lead regular account reviews, mapping stakeholder structures, uncovering risks early and putting retention and growth plans in place.
- Partner with Sales to spot and progress upsell, crossâsell and expansion opportunities across existing clients.
- Deliver compelling demos and training (virtual and onâsite), showing how Deligo plugs into existing POS, payments and digital journeys.
- Support site assessments, implementations and mobilisations in close collaboration with Customer Success, Product, Operations and Deployment teams.
- Maintain clear account plans, forecasts and notes in our CRM so that pipeline, risks and opportunities are always visible.
- Champion the voice of the customer internally, feeding back requirements and integration needs that influence roadmap and partnerships.
What makes you a great fit
- 5+ yearsâ experience in Account Management, Customer Success or a similar clientâfacing commercial role, ideally working with multiâsite B2B customers.
- Background in foodservice, contract catering, hospitality tech, EPOS/payment solutions or digital ordering/kiosk platforms.
- Proven experience managing a portfolio of midâmarket or enterprise accounts, with multiple stakeholder groups and complex structures.
- Strong commercial instincts: confident leading renewal conversations, supporting pricing discussions and identifying inâcontract growth opportunities.
- Comfortable with data: able to interpret dashboards and KPIs and turn them into clear, actionable recommendations for clients.
- Techâcurious, with the ability to explain technical concepts (integrations, payment flows, EPOS workflows) in simple language to nonâtechnical audiences.
- Excellent communication skills across email, video and inâperson meetings, with a track record of building trusted relationships.
- Highly organised and structured, able to juggle multiple projects, timelines and stakeholders in a remoteâfirst environment.
- Fluent English; additional European languages such as French, German, Spanish, Dutch or Italian are a plus.
- Willing and able to travel frequently (including some international travel) for site visits, deployments and key client meetings.
Why join us
- Opportunity to join at an early stage, making a visible impact in a fastâscaling startup.
- Real influence on how our products and processes evolve, with freedom to innovate.
- A collaborative, creative, and transparent culture where contributions are recognized.
- Highâtech equipment.
- Flexible working hours and hybrid approach.
- Competitive salary.
Details
- Start: As soon as you are ready.
- Location: UK based, remote with up to 50-75% travel within UK and Europe.
- Contract: Permanent.
- Compensation: Competitive package based on experience.
Weâre looking forward to receiving your application!
Account Manager, UK (Remote) in London employer: Deligovision
Contact Detail:
Deligovision Recruiting Team
StudySmarter Expert Advice đ¤Ť
We think this is how you could land Account Manager, UK (Remote) in London
â¨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and donât be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
â¨Tip Number 2
Prepare for those interviews! Research Deligo and understand their products inside out. Be ready to discuss how your experience aligns with their needs, especially in account management and customer success.
â¨Tip Number 3
Showcase your skills! Bring along examples of your past successes in managing accounts and driving growth. Use data to back up your achievements â numbers speak volumes!
â¨Tip Number 4
Donât forget to apply through our website! Itâs the best way to ensure your application gets seen by the right people. Plus, it shows youâre genuinely interested in joining our team at Deligo!
We think you need these skills to ace Account Manager, UK (Remote) in London
Some tips for your application đŤĄ
Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We want to see that you're not just looking for a job, but that you're genuinely excited about redefining the future of AI-powered checkout with us!
Tailor Your Experience: Make sure to highlight your relevant experience in account management and any specific industries you've worked in, like foodservice or hospitality tech. We love seeing how your background aligns with what we do at Deligo!
Be Data-Driven: Since this role involves interpreting data and KPIs, include examples of how you've used data to drive decisions in your previous roles. Show us you can turn numbers into actionable insights that benefit clients!
Keep It Clear and Concise: While we appreciate detail, clarity is key! Make sure your application is well-structured and easy to read. A clear presentation of your skills and experiences will help us see why you're a great fit for our team.
How to prepare for a job interview at Deligovision
â¨Know Your Stuff
Before the interview, dive deep into Deligo's technology and its impact on the retail industry. Familiarise yourself with visual AI and how it enhances the checkout experience. This will not only show your enthusiasm but also help you engage in meaningful conversations about their products.
â¨Showcase Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client accounts in the past. Highlight your ability to communicate effectively with various stakeholders and how you've driven product adoption and performance in previous roles.
â¨Be Data-Driven
Since the role involves interpreting data and KPIs, come prepared with examples of how you've used data to make decisions or recommendations. Discuss specific metrics you've tracked and how they influenced your strategies for account growth and retention.
â¨Prepare for Travel Talk
With up to 75% travel involved, be ready to discuss your experience with field-based roles. Share how you manage your time and priorities while on the road, and demonstrate your willingness to engage with clients face-to-face to strengthen those vital relationships.
