At a Glance
- Tasks: Manage and grow a portfolio of foodservice and retail accounts across the UK & Ireland.
- Company: Join Deligo, a leader in visual AI self-checkout, trusted by global brands.
- Benefits: Enjoy flexible working hours, competitive salary, and high-tech equipment.
- Why this job: Make a real impact in a fast-scaling startup redefining AI-powered checkout.
- Qualifications: 5+ years in Account Management with experience in B2B multi-site environments.
- Other info: Collaborative culture with opportunities for innovation and career growth.
The predicted salary is between 36000 - 60000 £ per year.
Deligo is a leader in visual AI self-checkout for the convenience retail industry, trusted by global brands like Compass, Sodexo, Aramark and Spar. We build advanced visual AI — developed by a top-notch machine learning team — to recognize food and retail items instantly. No barcodes, no manual scanning. Just place your items and tap to pay — it’s that simple. The result: a magical experience that improves everyday lives by saving time standing in checkout lines.
This role is for a commercially sharp Account Manager who can own, grow and protect a portfolio of mid-market and enterprise foodservice and retail customers across the UK & Ireland. You will sit at the intersection of operations, tech and revenue, combining hands-on account management with sales responsibility for renewals, upsell and expansion across a multi-site customer base. The role is heavily field-based, with frequent travel (up to 50–75%) and regular overnights so you can be on-site with clients for deployments, reviews and relationship-building while helping to scale an AI-powered self-checkout platform.
How you’ll make a difference:
- Own a portfolio of mid-market and enterprise accounts across contract catering, workplace dining, leisure, and retail, acting as the primary day-to-day contact for local, regional and head office stakeholders.
- Build deep relationships with operations, IT/innovation, project and mobilisation teams, becoming the go-to person for anything related to Deligo on their estate.
- Drive product adoption and performance: run data-led reviews, highlight wins on metrics such as transaction speed, conversion and engagement, and recommend clear next steps.
- Plan and lead regular account reviews, mapping stakeholder structures, uncovering risks early and putting retention and growth plans in place.
- Partner with Sales to spot and progress upsell, cross-sell and expansion opportunities across existing clients.
- Deliver compelling demos and training (virtual and on-site), showing how Deligo plugs into existing POS, payments and digital journeys.
- Support site assessments, implementations and mobilisations in close collaboration with Customer Success, Product, Operations and Deployment teams.
- Maintain clear account plans, forecasts and notes in our CRM so that pipeline, risks and opportunities are always visible.
- Champion the voice of the customer internally, feeding back requirements and integration needs that influence roadmap and partnerships.
What makes you a great fit:
- 5+ years’ experience in Account Management, Customer Success or a similar client-facing commercial role, ideally working with multi-site B2B customers.
- Background in foodservice, contract catering, hospitality tech, EPOS/payment solutions or digital ordering/kiosk platforms.
- Proven experience managing a portfolio of mid-market or enterprise accounts, with multiple stakeholder groups and complex structures.
- Strong commercial instincts: confident leading renewal conversations, supporting pricing discussions and identifying in-contract growth opportunities.
- Comfortable with data: able to interpret dashboards and KPIs and turn them into clear, actionable recommendations for clients.
- Tech-curious, with the ability to explain technical concepts (integrations, payment flows, EPOS workflows) in simple language to non-technical audiences.
- Excellent communication skills across email, video and in-person meetings, with a track record of building trusted relationships.
- Highly organised and structured, able to juggle multiple projects, timelines and stakeholders in a remote-first environment.
- Fluent English; additional European languages such as French, German, Spanish, Dutch or Italian are a plus.
- Willing and able to travel frequently (including some international travel) for site visits, deployments and key client meetings.
Why join us:
- Opportunity to join at an early stage, making a visible impact in a fast-scaling startup.
- Real influence on how our products and processes evolve, with freedom to innovate.
- A collaborative, creative, and transparent culture where contributions are recognized.
- High-tech equipment.
- Flexible working hours and hybrid approach.
- Competitive salary.
Details:
- Start: As soon as you are ready.
- Location: UK based, remote with up to 50-75% travel within UK and Europe.
- Contract: Permanent.
- Compensation: Competitive package based on experience.
We’re looking forward to receiving your application!
Account Manager, UK (Remote) employer: Deligovision
Contact Detail:
Deligovision Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Account Manager, UK (Remote)
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. Building relationships can open doors that a CV just can’t.
✨Tip Number 2
Show your passion for AI and tech! When you get the chance to chat with potential employers, let your enthusiasm shine through. Share your thoughts on how visual AI can change the retail landscape – it’ll make you stand out!
✨Tip Number 3
Prepare for those interviews! Research Deligo and understand their products inside out. Think about how your experience aligns with their needs and be ready to discuss specific examples of how you’ve driven success in previous roles.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Deligo!
We think you need these skills to ace Account Manager, UK (Remote)
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role and our mission shine through. We love seeing candidates who are genuinely excited about redefining the future of AI-powered checkout!
Tailor Your Experience: Make sure to highlight your relevant experience in account management and any specific industries you've worked in, like foodservice or hospitality tech. We want to see how your background aligns with what we do at Deligo.
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to see your key achievements and skills. We appreciate clarity!
Apply Through Our Website: We encourage you to submit your application directly through our website. It’s the best way for us to receive your details and ensures you’re considered for the role. Don’t miss out!
How to prepare for a job interview at Deligovision
✨Know Your Stuff
Before the interview, dive deep into Deligo's technology and its impact on the retail industry. Familiarise yourself with visual AI and how it enhances the checkout experience. This will not only show your enthusiasm but also help you engage in meaningful conversations about their products.
✨Showcase Your Relationship Skills
As an Account Manager, building relationships is key. Prepare examples of how you've successfully managed client accounts in the past. Highlight your ability to communicate effectively with various stakeholders and how you've driven product adoption and performance in previous roles.
✨Be Data-Driven
Since the role involves interpreting data and KPIs, come prepared with examples of how you've used data to make decisions or recommendations. Discuss specific metrics you've tracked and how they influenced your strategies for account growth and retention.
✨Demonstrate Your Tech Curiosity
Deligo values tech-savvy individuals. Be ready to discuss your understanding of integrations, payment flows, and EPOS workflows. If you can explain these concepts in simple terms, it will show that you can bridge the gap between technical and non-technical audiences, which is crucial for this role.
