Assistant Technical Manager - Bakery - 12 month FTC

Working closely with the Technical Account Manager, managing all technical aspects of larger accounts, whilst having total responsibility for some smaller ones, overseeing products manufactured in the UK, and any third party bought in products.

Supporting the Technical Account Manager regarding all specified customer Technical contacts and to ensure that Delifrance is seen as a proactive supplier for all matters.

Key Responsibilities

• Responding to customer requests and product information
• Co-ordinating and organising testing for nutritional and other analysis.
• To assess quality controls for sub-contracted products (exclusive to the UK)
• Completing audits
• Receipt, recording and acknowledgement of complaints from customers including recording on Webixo
• Liaison with relevant manufacturing sites in the UK and the Group
• Provide manufacturing site with documentation and evidence, translating into French as necessary
• To liaise with relevant manufacturing site/Head Office and customers in the investigation of requests.
• To work with other departments and sites to obtain relevant information and pass onto customers in a clear and concise format
• To prepare samples (e.g. nutritional, foreign body analysis) and send to relevant laboratories e.g. CCFRA, ILS, RSSL.T

Assistant Technical Manager Bakery 12 month FTC • Wigston Parva, ENG, UK