At a Glance
- Tasks: Drive category insights and support team growth with data-driven recommendations.
- Company: Dynamic FMCG company focused on innovation and collaboration.
- Benefits: 25 days holiday, private medical insurance, hybrid working, and wellness perks.
- Other info: Join a supportive team culture with excellent career development opportunities.
- Why this job: Make a real impact by turning data into actionable insights for exciting brands.
- Qualifications: Experience with sales data analysis and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
This role will be a 12-month Fixed term maternity cover and will provide dedicated category & insights support to fulfil team demands and help deliver company growth targets. Further strengthen the reputation of the category team and the quality of output primarily to internal stakeholders. Providing value-adding category expertise, encouraging curiosity and inspiring us with new ways-of-working as we navigate through an ambitious period for the company. Also, where necessary, stepping in to present customer-facing category recommendations to retailers, supporting the wider team across both offices to help achieve sales & category initiatives for all 3 of our brands. Create capacity within the wider team by taking ownership of our regular reports and analyses. Update the business on our progress in key areas, enabling colleagues to focus on category priorities in baby and snacking. Act as a central point for internal business questions, turning data into clear “so what” recommendations that improve decision-making across the business.
Key Responsibilities
- Enable effective & seamless knowledge transfer and capability building across the wider category team during the period of maternity cover.
- Lead and deliver internal category insights and reporting for Hero UK&I primarily for the baby category but also in adult snacking, depending on workload capacity and the demands on the team at the time.
- Leverage our vast breadth of sales and shopper data sources to develop clear, actionable insights that shape internal category strategy and strengthen customer‑facing propositions.
- Drawing from mainstream and familiar sources of EPOS, market data and shopper research to drive our category‑thinking to the next level.
- Taking raw data to deliver meaningful insights and ultimately growth for the business.
- Liaise with our leading external agency partners, developing a regular working relationship to ensure the integrity of our data (and therefore the final output) is being maintained.
- Manage our reporting processes, embracing new technology and support with our adoption of AI to streamline manual reporting, improve our efficiency & output and create more time for value-added insight generation.
- Take ownership of streamlining our reporting, dashboards and performance tracking to ensure consistency and accuracy – with a more unified approach across Baby & Free‑From/Snacking.
- Support ad hoc analysis and internal requests, translating data into clear recommendations.
- Analyse promotional and NPD performance to identify growth opportunities.
- Make a clear positive contribution to the wider team and culture as we navigate through an exciting and unprecedented period of change resulting from new insight sources, Government influence and up‑ageing ambitions across the UK and global organisation.
About You – Skills and Experiences
- Extensive experience with and a competent user of Dunnhumby (Tesco) sales & shopper data, with a proven track‑record of taking data‑led insight to drive actions and unlock new growth opportunities.
- Ideally you will bring an agency background with experience of supporting multiple clients, categories or brands.
- Experience of working with other leading sources of continuous data, eg: Cicana (IRI), Numerator (Kantar) and Nectar SIP.
- Strong category management and insight generation experience, ideally within grocery, FMCG or a retail customer‑facing environment.
- Confident turning shopper, market and customer data into clear recommendations for internal stakeholders and retail customers.
- Strong communication skills, with the ability to influence stakeholders, share insight clearly and work collaboratively and cross‑functionally across the different commercial teams.
- Commercially curious, proactive and able to operate effectively in a fast‑moving environment with multiple priorities.
What We Offer
- 25 days holiday + bank holidays + your birthday off.
- Private Medical Insurance from day one (plus dental and optical fund).
- Life Assurance and Income Protection.
- Contributory pension scheme starting with 5% employer contribution, moving to 10% with service, and access to free pension advice.
- Enhanced maternity and paternity pay.
- Access to Grocery Aid employee assistance resources.
- Massages & Reflexology when you are in our Bournemouth office.
- Psycle Classes when you are in our London office.
- Salary sacrificed schemes: Childcare support, Home & Tech, Bike to Work and Electric Car Schemes.
- On‑site parking at our Bournemouth Office.
- Hybrid Working and Flexible Bank Holidays.
- Summer hours in July and August.
- Office perks including team breakfasts and lunches and snacks from all our UK brands.
- Learning Opportunities and Study Leave.
- Free Deliciously Ella App Access for you and five friends and family.
Equal Opportunity Statement
Hero UK&I is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, disability, or any other protected category under applicable laws.
Consumer Insights Manager employer: Deliciously Ella
At Hero UK&I, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters collaboration and innovation. Our Bournemouth office provides a supportive environment with extensive employee benefits, including private medical insurance, enhanced parental leave, and flexible working arrangements, ensuring our team members thrive both personally and professionally. With a strong focus on employee growth and development, we encourage curiosity and creativity, making this an ideal place for those seeking meaningful and rewarding careers in consumer insights.
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We think this is how you could land Consumer Insights Manager
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We think you need these skills to ace Consumer Insights Manager
Some tips for your application 🫡
Show Off Your Data Skills:In business intelligence, it's crucial to highlight your analytical skills and experience with data tools. Make sure your CV showcases any relevant software you’ve used, like SQL, Tableau, or Power BI. Add specific examples of how you've used data to drive insights or improvements in previous roles, even if they were in academic projects or internships.
Keep it Concise and Impactful:For a temporary role like this, hiring managers often have limited time to sift through applications. Get straight to the point in your CV and cover letter. Use bullet points for your achievements, showcasing the impact you've made, like percentage increases in efficiency or specific results from your analyses.
Flexibility is Key:Since this is a temporary position, make sure to emphasise your adaptability. Mention your quick learning abilities and experiences where you adapted to new tools or processes rapidly. This will show that you can jump in and start contributing effectively from day one at Deliciously Ella.
Craft a Tailored Motivation Statement:In your cover letter, focus on why you’re excited about this temporary role at Deliciously Ella. Talk about your interest in business intelligence and how this position aligns with your career goals. Remember, it’s not just about what you can offer, but why you’re passionate about becoming part of their team, even for a short time!
How to prepare for a job interview at Deliciously Ella
✨Brush Up on Your Data Skills
For a business intelligence role, you'll want to showcase your analytical skills and familiarity with data visualisation tools like Tableau or Power BI. Be ready to tackle technical questions or case studies demonstrating your ability to interpret data and make insightful recommendations.
✨Plan Your Portfolio of Projects
Since this is a temporary position, we should highlight any past projects you've worked on in business intelligence. Prepare a portfolio that includes a couple of key pieces where you've effectively utilised data to drive decisions—this will show that you're not just a quick fix but someone who can deliver immediate value.
✨Demonstrate Your Adaptability
Temporary roles often require us to hit the ground running, so be ready to discuss how you quickly adapt to new tools, teams, and environments. Share specific examples from previous experiences where you thrived under pressure or had to learn a new system or process in a short time frame.
✨Have Your Metrics Ready
In business intelligence, quantifying your impact is key. Come prepared to share metrics from your past work: think percentages, growth figures, or efficiency improvements. This will really help us paint a picture of how your contributions directly benefited those previous roles.
