At a Glance
- Tasks: Analyse customer behaviour and trends to drive business insights and support decision-making.
- Company: Join Delice, a dynamic FMCG food business with an entrepreneurial spirit.
- Benefits: Enjoy life assurance, pension, discounts, and employee assistance programmes.
- Why this job: Gain hands-on experience in commercial finance and make a real impact on business performance.
- Qualifications: Must have a business or numerate degree and strong Excel skills.
- Other info: Collaborate with diverse teams and enjoy excellent career growth opportunities.
The predicted salary is between 36000 - 60000 ÂŁ per year.
The Role
At Delice, Finance plays a central role in driving commercial performance across the business. We operate with an entrepreneurial mindset and work closely with Sales, Operations and Marketing to support informed decision‑making at every level. We are looking for a motivated and detail‑oriented analyst with strong commercial curiosity to join our Business Insights team at our Southall Head Office. This is an excellent opportunity to gain broad exposure to an FMCG food business and develop strong analytical and stakeholder‑facing skills.
Customer Journey Support
- The production of internal and external reporting and commercial insight
- Continuous improvement of reporting, data quality and processes
- Cross‑functional collaboration to support customer and business performance
You Will Play a Key Role In Reporting And Insight Across The Business, As Well As Supporting a Variety Of Fast‑paced Projects And Initiatives. Key Areas Of Focus Include:
- Reviewing customer purchase behaviour versus expectations, analysing trends and trading patterns
- Translating core reports into clear, actionable insight with defined next steps
- Developing new value‑adding reports and producing ad‑hoc analysis to support real‑time business decisions
- Supporting customer profitability reviews and building commercial understanding using internal and external market data
- Working closely with the Sales team to share learnings and drive continuous improvement
- Supporting projects to improve processes, policies and reporting standards, including development and maintenance of reporting tools
- Maintaining high standards of accuracy, governance and policy compliance
You are excited by the opportunity to work with stakeholders at different levels, keen to learn how an FMCG food business operates, and motivated to build a career in commercial finance. As part of the wider Sales and Operations community, you will contribute to Delice's customer‑focused culture, high performance standards and Food Safety Culture. You will be an extended part of our Sales and Operations team and part of the Delice Family delivering the Delice core values.
Reporting & Key Relationships
Reporting into the Head of Business Insights, the Analyst will be a key support for the sales team and business, working on a variety of value‑added business projects in addition to day‑to‑day operational requirements.
Other Key Contacts: Commercial Controller, Project Manager Process Improvement, Sales Account Managers, Hardware, Supply Chain, Operations and the broader Finance team.
Main Duties & Responsibilities Include:
- Reliable delivery of core business reporting, on time in full
- Support on trading pattern reviews, especially in relation to customer credit analyses and customer onboarding
- Aiding the department in providing balance in Delice's commercial activity, weighing up the best outcomes to create a balanced culture between customer‑focus, cost control and cash is king.
- Seizing the opportunity to make proactive contributions to a wide range of business functions, promoting cross‑functional working aimed at ensuring continuous development.
As The Analyst, Your Responsibilities May Include:
- Delivering, developing, maintaining and continuously improving reporting to ensure it is timely, accurate and relevant
- Supporting and promoting best practice use of reporting tools, including Excel, Power BI and PowerPoint, helping to build analytical capability across the business
- Identifying opportunities to improve profitability, growth and cash performance in collaboration with the Business Insights team
- Assisting with financial modelling and analysis to support customer engagements, tenders and business cases, identifying opportunities to simplify, automate and improve efficiency
- Supporting the use of market and customer insights to inform pricing and tactical commercial decisions, working with Sales, Product & Marketing and Finance stakeholders
- Supporting the Sales team across all sectors and channels by delivering insightful commercial analysis on customers, products and sectors, including:
- Pricing accuracy and performance
- New product listing execution and post‑launch analysis
- Customer profitability and return on investment
- Forecasting and trend analysis
Benefits
- Life Assurance
- Company Pension
- 50% Discount of Company Purchases
- Eyecare Vouchers
- Referral Scheme
- Long Service Awards
- Employee Assistance Programme
Essential Experience And Qualifications
- Graduate with a business/numerate Degree (or equivalent)
- Must enjoy a fast‑paced, growing and evolving business environment, balancing a rhythm of reporting with unscheduled and high priority items
- Ideally a fast‑paced, FMCG/Retail Entrepreneurial background
- Microsoft Excel experience, competence and aptitude
Technical Skills
- Good working knowledge of Excel and Microsoft Office is essential
- Experience or familiarity with Power BI is desirable
- Exposure to ERP systems is advantageous (Microsoft Dynamics 365 preferred but not essential)
- Part qualified accountant is a plus, but not required
- SQL or broader data/IT skills are a plus, but not required
Key Measures of Success
- Delivery of high‑quality, timely and accurate commercial insight and reporting
- Effective communication and stakeholder engagement
- Positive feedback from internal business partners and users of reporting
Analyst - Business Insights in Southall employer: Delice de France Ltd
Contact Detail:
Delice de France Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Analyst - Business Insights in Southall
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their products and services, and think about how your skills can add value. This will help you stand out and show that you're genuinely interested in the role.
✨Tip Number 3
Practice your analytical skills! Since the role involves data analysis, brush up on your Excel and Power BI skills. You could even create sample reports or analyses to showcase during interviews.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re keen on joining the StudySmarter family!
We think you need these skills to ace Analyst - Business Insights in Southall
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that align with the Analyst role. Highlight any relevant analytical projects or experiences that showcase your commercial curiosity and attention to detail.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're excited about the opportunity at Delice. Share specific examples of how your background fits the role and how you can contribute to our Business Insights team.
Showcase Your Analytical Skills: In your application, emphasise your proficiency with tools like Excel and Power BI. If you've worked on any data analysis or reporting projects, make sure to mention them to demonstrate your capability in delivering actionable insights.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of being noticed. It’s the easiest way for us to keep track of your application and ensure it gets to the right people!
How to prepare for a job interview at Delice de France Ltd
✨Know Your Numbers
As an Analyst in Business Insights, you'll be dealing with a lot of data. Brush up on your Excel skills and be ready to discuss how you've used data analysis in the past. Prepare examples of reports you've created or insights you've derived from data.
✨Understand the FMCG Landscape
Familiarise yourself with the FMCG sector, especially how it relates to customer behaviour and market trends. Research Delice's position in the market and think about how you can contribute to their commercial performance.
✨Showcase Your Collaboration Skills
This role involves working closely with various teams. Be prepared to share experiences where you've successfully collaborated across departments. Highlight your ability to communicate insights clearly to stakeholders at different levels.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities. Think of scenarios where you've had to analyse trading patterns or improve reporting processes. Be ready to explain your thought process and the impact of your actions.