At a Glance
- Tasks: Lead and motivate a dynamic sales team to achieve their KPIs and drive business growth.
- Company: Join a forward-thinking company that values innovation and teamwork.
- Benefits: Enjoy life assurance, pension, discounts, and a supportive employee assistance programme.
- Other info: Great opportunities for personal growth and career advancement await you!
- Why this job: Make a real impact by coaching and developing your team in a vibrant environment.
- Qualifications: 3+ years in people management with strong sales and coaching experience.
The predicted salary is between 36000 - 60000 £ per year.
As a people manager within DDF, it is your role to establish and maintain the performance of your team utilising management skills to deliver the required business results. You will be expected to display certain key behaviours such as being an effective role model who has high performance expectations of yourself and your team along with the ability to offer individual support and coaching. The purpose of the Sales Manager role is to support, direct and coach team members to deliver their KPIs through developing their skills and competencies. You will ensure that the team have all the tools and information required to achieve their targets.
Reporting & Key Contacts
Managing a team of Sales Development Representatives (SDR), the team size will vary by geography (broadly split between North & South) with a maximum of 12 direct reports. Reporting to the Field Sales Controller, this role will need to work closely with Channel Managers, Channel Executives, Customer Engagement, Marketing & Hardware to ensure consistent and seamless service delivery to maximise all opportunities.
Other Key Contacts: Sales Data Admin, HR, Business Insights, AR, Technical, Product Team, Operations & Supply Chain.
Duties & Responsibilities
- Lead, engage & motivate field sales team members to ensure KPIs are met.
- Support & manage the field sales team to win new business and to maintain their territory ledger & develop year on year growth.
- Working with the Field Sales Controller, develop an annual plan for the field sales team to deliver their KPIs.
- Work within the Channel Teams to deliver account plans at a sold to level on accounts which receive field coverage.
- Deliver in person coaching through field accompaniments & audits to develop the teams skills and knowledge.
- Minimum 3 coaching accompaniments per week.
- Minimum 1 field audit per period.
- Ensure that all Team members have the required skill & product knowledge levels to deliver against KPIs.
- Organise further training where required to support skill & product knowledge development.
- Working with the Field Sales Controller, ensure all team members have objectives, appraisal & development plans in place.
- Complete a full induction for all SDR new starters.
- Run a team meeting every Quarter, ensure that all objectives for the forward Quarter are briefed & the Team have a clear KPI action plan.
- Support with weekly Teams catch ups as required.
- Promptly respond to all customer enquiries to make sure all issues are addressed & resolved as quickly as possible.
- Ensure team have plans in place for maintaining ledger.
- Ensure all team members have appropriate presentation materials & presenters to be used in every call.
- Support team members on the creation & implementation of effective journey planners.
- Lead field sales team on group prospecting days for agreed DDF focus areas.
- Support individuals on developing their prospecting skills.
- Conduct reviews of team member performances Actuals v. Targets.
- Identify & manage poor performers through development plans & personal improvement plans.
- Manage absence through RTW interviews.
- Carry out investigations where appropriate.
- Ensure half year, full year reviews as well as individual development plans are completed within published deadlines.
- Apply all HR policies and processes as required and appropriate.
Skills & Experience
- Knowledge and experience of foodservice & retail.
- Minimum of 3 years people management experience.
- Field Sales & Account Management experience.
- Experience of managing, training & coaching field based teams.
- Strong organisational, planning & time management skills.
- Strong negotiation skills with ability to influence at all levels.
- Confident communication skills; verbal, written & numerical.
- Demonstrable drive, enthusiasm & commitment.
Benefits
- Life Assurance.
- Company Pension.
- 50% Discount of Company Purchases.
- Eyecare Vouchers.
- Referral Scheme.
- Long Service Awards.
- Employee Assistance Programme.
- Company Car/ allowance.
DDF Values & Behaviours
- Level 2.
- Entrepreneurial Spirit.
- Evolve.
- Building Bonds.
- Beam with Pride and Love What You Do.
- Innovative Excellence.
- Aim High.
- Commit to Action & Ownership.
Sales Manager employer: DELICE DE FRANCE LIMITED
Delice de France is an exceptional employer that prioritises employee growth and development, offering a dynamic work culture where every team member can thrive. Located in a vibrant area, we provide our Customer Representatives with the chance to engage with diverse customers while enjoying a supportive environment that values collaboration and innovation. With competitive benefits and a commitment to excellence, working here means being part of a team dedicated to delivering outstanding customer experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on a Sales Manager role!
✨Tip Number 2
Practice your pitch! When you land that interview, make sure you can confidently talk about your experience in managing teams and hitting KPIs. Role-play with a friend or use our resources to refine your approach.
✨Tip Number 3
Show off your coaching skills! Be ready to discuss how you've supported team members in the past. Share specific examples of how you’ve helped others grow and achieve their targets – it’s what this role is all about!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand!
We think you need these skills to ace Sales Manager
Some tips for your application 🫡
Show Your Leadership Skills:As a Sales Manager, we want to see how you lead and motivate teams. Share specific examples in your application that highlight your coaching abilities and how you've helped team members achieve their KPIs.
Tailor Your Application:Make sure to customise your application to reflect the job description. Use keywords from the posting to demonstrate that you understand what we're looking for and how your experience aligns with our needs.
Be Clear and Concise:We appreciate clarity! Keep your application straightforward and to the point. Avoid jargon and ensure your key achievements stand out so we can easily see your potential impact on our team.
Apply Through Our Website:Don't forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you're keen on joining our team!
How to prepare for a job interview at DELICE DE FRANCE LIMITED
✨Know Your Team Dynamics
Before the interview, take some time to understand the dynamics of a sales team. Familiarise yourself with how to lead and motivate a diverse group of individuals. Be ready to discuss your past experiences in managing teams and how you’ve successfully driven performance.
✨Showcase Your Coaching Skills
Since coaching is a key part of the Sales Manager role, prepare examples of how you've developed team members in the past. Think about specific instances where your coaching led to improved performance or skill development, and be ready to share these stories.
✨Demonstrate Your Strategic Planning Ability
The role requires developing annual plans for the field sales team. Come prepared with ideas on how you would approach this task. Discuss how you would set KPIs and ensure that the team has the right tools and information to achieve their targets.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and confidently. Be prepared to discuss how you would handle customer enquiries and ensure seamless service delivery, as well as how you would conduct team meetings and catch-ups.
