At a Glance
- Tasks: Support the Commercial team in driving business growth and enhancing customer relationships.
- Company: Join DELI LITES, a vibrant company passionate about food and service excellence.
- Benefits: Enjoy competitive salary, generous leave, and employee discounts on delicious products.
- Other info: Great career development opportunities and a supportive work environment.
- Why this job: Be part of a dynamic team making a real impact in the food industry.
- Qualifications: Experience in sales support or customer-facing roles is a plus.
The predicted salary is between 40500 - 49500 £ per year.
The Role
As Commercial Executive, you will support the Commercial team in delivering sustainable business growth by strengthening customer relationships, supporting account development and helping execute commercial initiatives across the business. The role combines customer-facing support, commercial administration, insight gathering, reporting and cross-functional coordination to ensure customers receive an excellent service and the business delivers against its commercial objectives. You will play an important role in identifying new business opportunities, preparing customer proposals, supporting tenders and presentations, monitoring market activity and providing clear commercial information to help the team make well-informed decisions. This role supports DELI LITES values by building strong customer partnerships and contributing to growth through a passion for people, food, service excellence and continuous improvement.
Key Responsibilities
- Commercial and Customer Support
- Support the Commercial team with day-to-day customer account activity, ensuring actions, queries and follow-ups are managed professionally and on time.
- Assist with preparation of customer proposals, tender responses, quotations, presentations and supporting documentation.
- Help maintain accurate customer, pricing, product and promotional information for internal and external use.
- Build positive working relationships with customers, acting as a reliable point of support where required.
- Sales Growth and New Business
- Research and identify new business opportunities across relevant local and regional markets.
- Support pipeline development by gathering prospect information, preparing contact packs and tracking progress against agreed actions.
- Assist with the execution of commercial plans, customer launches, range reviews and promotional activity.
- Market, Category and Competitor Insight
- Conduct market research and competitor analysis to support customer meetings, range development and commercial planning.
- Monitor pricing, product ranges, promotions and food-to-go trends, summarising findings in a clear and practical format.
- Provide insight that helps the business understand customer needs, market opportunities and potential risks.
- Reporting and Internal Coordination
- Prepare accurate sales reports, commercial updates, meeting notes and action trackers for the Commercial team.
- Work closely with NPD, Operations, Technical, Finance and Supply Chain teams to support smooth project delivery and customer service.
- Follow up internal actions to ensure customer commitments and agreed commercial deadlines are met.
- Maintain a high standard of organisation, accuracy and confidentiality in all commercial documentation.
This job description is not intended to be an exhaustive list of duties and responsibilities. The Company reserves the right to amend this document to meet changing business needs.
Skills and Competencies:
- Relationship building and customer focus
- Communication and presentation skills
- Negotiation and influencing skills
- Market analysis and problem solving
- Organisation and planning
- Teamwork and collaboration
- Initiative and drive for results
What We Offer:
- Competitive salary that reflects your skills and contribution
- Generous annual leave: 28 days, including public and statutory holidays, increasing with service up to 33 days
- Workplace pension scheme to support your future
- Career development: ongoing training and support to strengthen your commercial skills and help you progress
- Employee Assistance Programme and wellbeing support when you need it
- Free onsite parking for added convenience
- Employee discounts on our award‑winning sandwiches, salads, wraps and traybakes
- Cycle to Work Scheme to support a healthier, more affordable commute
- Tech Scheme to help make eligible technology purchases more affordable
At DELI LITES IRELAND, we are committed to diversity, equity, and inclusion in all that we do and welcome applications from all sections of the community. DELI LITES IRELAND is proud to be an equal opportunity employer. All applicants will receive consideration for employment without regard to race, colour, religion, gender, gender identity or expression, sexual orientation, national origin, disability or age.
Commercial Executive in Newry employer: Deli-Lites-Ireland-Limited
At DELI LITES Ireland, we pride ourselves on being an excellent employer, offering a supportive work culture that values diversity and inclusion. As a Van Driver based in Warrenpoint, you will enjoy competitive benefits such as 28 days of annual leave, opportunities for personal growth, and a commitment to employee well-being through various initiatives. Join us to be part of a team that not only delivers high-quality products but also fosters a positive and rewarding work environment.
Contact Details:
Deli-Lites-Ireland-Limited Recruitment Team
