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- Tasks: Lead and manage one of London's prestigious theatres, ensuring exceptional service and team development.
- Company: Delfont Mackintosh Theatres, a leader in the West End theatre scene.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Evening and weekend work required; inclusivity is at the heart of our culture.
- Why this job: Join a dynamic team and make a real impact in the vibrant world of theatre.
- Qualifications: Proven leadership experience and strong communication skills are essential.
The predicted salary is between 50000 - 70000 £ per year.
Founded over 30 years ago, Sir Cameron Mackintosh’s Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London’s West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham’s.
An enthusiastic and forward thinking person, you will demonstrate strong leadership skills, enjoy problem solving, relish new challenges and work closely with colleagues to achieve the highest possible standards, and contribute to the success of Delfont Mackintosh Theatres.
Reporting to the Lead General Manager, the General Manager is responsible for ensuring the following in their theatre:
- consistent and exceptional service, safety, security and cleanliness;
- commerciality, sustainability and cost effectiveness;
- engaging, training and developing the best staff;
- fostering an ethos of inclusivity where everyone feels respected, valued and supported.
The successful applicant will have worked in a comparable role, with demonstrable leadership ability and experience of motivating large teams of staff. You should have excellent communication and interpersonal skills, along with good financial acumen and exceptional customer service standards. Evening and weekend work is required.
Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
General Manager employer: DELFONT MACKINTOSH THEATRES
Contact Detail:
DELFONT MACKINTOSH THEATRES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Delfont Mackintosh Theatres. Building relationships can give you insider info and might just land you an interview.
✨Tip Number 2
Prepare for the interview by researching the theatres and their values. Show us that you understand what makes Delfont Mackintosh special and how you can contribute to their success. Tailor your answers to reflect their ethos of inclusivity and excellence.
✨Tip Number 3
Practice your leadership stories! We want to hear about your experiences in motivating teams and solving problems. Use the STAR method (Situation, Task, Action, Result) to structure your responses and make them impactful.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows your enthusiasm for the role and the company. Get your application in before the closing date!
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and tackled challenges in previous roles. Use specific examples to demonstrate your ability to lead effectively!
Emphasise Customer Service: Exceptional customer service is key in our theatres. In your application, share instances where you've gone above and beyond for customers. This will show us that you understand the importance of creating a welcoming environment for everyone.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so avoid jargon and long-winded explanations. Make it easy for us to see why you're the right fit for the General Manager role!
Apply Through Our Website: Don't forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the link provided in the job description!
How to prepare for a job interview at DELFONT MACKINTOSH THEATRES
✨Know Your Theatres
Familiarise yourself with the eight theatres owned by Delfont Mackintosh. Understand their unique characteristics and recent productions. This knowledge will show your genuine interest in the company and help you connect your experience to their specific needs.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. Highlighting your leadership style will demonstrate that you're the enthusiastic and forward-thinking person they're looking for.
✨Emphasise Inclusivity
Delfont Mackintosh values inclusivity, so be ready to discuss how you've fostered a respectful and supportive environment in previous roles. Share specific strategies you've implemented to ensure all team members feel valued and included.
✨Financial Acumen Matters
Brush up on your financial skills and be prepared to discuss how you've managed budgets or improved cost-effectiveness in past positions. Showing that you can balance commerciality with exceptional service will set you apart as a candidate.