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- Tasks: Lead and manage a prestigious theatre, ensuring exceptional service and team development.
- Company: Delfont Mackintosh Theatres, a leader in London's West End theatre scene.
- Benefits: Competitive salary, inclusive culture, and opportunities for professional growth.
- Other info: Evening and weekend work is part of the role; inclusivity is at our core.
- Why this job: Join a dynamic team and make a real impact in the vibrant world of theatre.
- Qualifications: Proven leadership experience and strong communication skills required.
The predicted salary is between 50000 - 70000 £ per year.
Founded over 30 years ago, Sir Cameron Mackintosh’s Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London’s West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham’s.
An enthusiastic and forward thinking person, you will demonstrate strong leadership skills, enjoy problem solving, relish new challenges and work closely with colleagues to achieve the highest possible standards, and contribute to the success of Delfont Mackintosh Theatres.
Reporting to the Lead General Manager, the General Manager is responsible for ensuring the following in their theatre:
- consistent and exceptional service, safety, security and cleanliness;
- commerciality, sustainability and cost effectiveness;
- engaging, training and developing the best staff;
- fostering an ethos of inclusivity where everyone feels respected, valued and supported.
The successful applicant will have worked in a comparable role, with demonstrable leadership ability and experience of motivating large teams of staff. You should have excellent communication and interpersonal skills, along with good financial acumen and exceptional customer service standards. Evening and weekend work is required.
Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
General Manager employer: DELFONT MACKINTOSH THEATRES
Contact Detail:
DELFONT MACKINTOSH THEATRES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Network like a pro! Reach out to people in the industry, attend events, and connect with current employees at Delfont Mackintosh Theatres. You never know who might give you a heads-up about an opportunity or refer you directly.
✨Tip Number 2
Prepare for the interview by researching the theatres and their operations. Understand their values and how they foster inclusivity. This will help you demonstrate that you're not just a fit for the role, but also for the company culture.
✨Tip Number 3
Showcase your leadership skills during the interview. Share specific examples of how you've motivated teams and solved problems in previous roles. This will highlight your ability to contribute to the success of Delfont Mackintosh Theatres.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in being part of the Delfont Mackintosh family.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've motivated teams and tackled challenges in previous roles. Use specific examples to demonstrate your ability to lead effectively!
Emphasise Customer Service: Exceptional customer service is key in our theatres. Share any relevant experiences where you’ve gone above and beyond for customers. This will show us that you understand the importance of creating a welcoming environment for everyone.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid jargon and focus on what makes you the best fit for the General Manager role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about our theatres and what we stand for.
How to prepare for a job interview at DELFONT MACKINTOSH THEATRES
✨Know Your Theatres
Familiarise yourself with the eight theatres owned by Delfont Mackintosh. Understand their unique characteristics and recent productions. This shows your genuine interest in the company and helps you connect your experience to their specific needs.
✨Showcase Leadership Skills
Prepare examples of how you've successfully led teams in the past. Think about challenges you've faced and how you motivated your team to overcome them. Highlighting your leadership style will resonate well with the interviewers.
✨Emphasise Inclusivity
Delfont Mackintosh values inclusivity, so be ready to discuss how you've fostered a respectful and supportive environment in previous roles. Share specific initiatives or practices you've implemented to ensure everyone feels valued.
✨Financial Acumen Matters
Brush up on your financial knowledge relevant to theatre management. Be prepared to discuss budgeting, cost-effectiveness, and how you've contributed to the commercial success of previous projects. This will demonstrate your capability to manage the theatre's financial health.