Front of House Attendant

About the Role

Founded over 30 years ago, Sir Cameron Mackintosh’s Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London’s West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham’s.

We are currently looking for people to join our Front of House teams across all our theatres. This role delivers exceptional customer service before, during and after the performance. This includes welcoming patrons, checking tickets, and selling programmes, merchandise, ice cream and an assortment of drinks and snacks to patrons. The Front of House team also ensures the safe evacuation of patrons when directed by the Duty Manager.

Key Responsibilities

Successful applicants will have great team‑working skills, excellent communication, interpersonal and listening skills, and be able to deliver exceptional standards of customer service following our full training programme.

Working Hours & Contracts

This is an ideal opportunity for anyone looking for part‑time work that fits around other commitments and we offer flexible contracts up to 7 or 8 shows per week. Please note that this role is predominantly evenings and weekends, with shifts scheduled around performances and events. There may also be opportunities to pick up additional shifts at our other venues, subject to operational requirements and availability.

• 7 shows (minimum of 26.25 hours) over 5 days per week.
• 6 shows (minimum of 22.5 hours) per week.
• 5 shows (minimum of 18.75 hours per week)
• 4 shows (minimum of 15 hours) per week.
• Other flexible options may be available and can be discussed at the interview stage.

As the role may involve the service of alcohol you must be at least 18 years old to apply.

Interview & Training

Interviews will take place at the beginning of August.

If successful, you must be available to attend training in person on at least one of the following dates before commencing your role:

• 18th August 2026
• 19th August 2026

Application

Please click on the link for additional information and details of how to apply.

Closing date: 27/07/2026

We reserve the right to close this advert early if we receive a high volume of applications. We encourage interested candidates to apply as soon as possible.

Equal Opportunity Statement

Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.