At a Glance
- Tasks: Lead a team to enhance customer experiences and boost sales in our theatres.
- Company: Join Delfont Mackintosh Theatres, a prestigious name in London's West End for over 30 years.
- Benefits: Enjoy a dynamic work environment with opportunities for growth and development.
- Other info: We welcome applicants from all backgrounds and are committed to diversity.
- Why this job: Be part of a vibrant culture that values inclusivity and delivers unforgettable experiences.
- Qualifications: Previous experience in a similar role with strong leadership and communication skills required.
The predicted salary is between 36000 - 60000 £ per year.
The F&B Experience Manager leads a department which supports the theatre management teams in delivering an exceptional customer experience generating significant secondary income.
More Details
Founded over 30 years ago, Sir Cameron Mackintosh\'s Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London\'s West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham\'s.
The F&B Experience Manager leads a department which supports the theatre management teams in delivering an exceptional customer experience generating significant secondary income. You will drive bar and retails sales across all our theatres ensuring the right products, add-ons and experiences are in place, stock is controlled, suppliers are managed and profit targets are met and exceeded.
The successful candidate will have previous experience in a similar role and comparable sized company, with a proven track record of managing, motivating and inspiring a team and delivering excellent customer experience. They will need to have excellent computer skills and be highly organised with a hands-on approach, as well as an ability to work under pressure. They should also have excellent communication skills and the ability to build and maintain relationships at all levels.
Closing date: 13th August 2025
Proposed interview date: w/c 25th August 2025
Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
F&B Experience Manager in London employer: DELFONT MACKINTOSH THEATRES
Delfont Mackintosh Theatres Ltd is an exceptional employer, offering a vibrant work culture in the heart of London's West End. With a commitment to inclusivity and employee development, we provide our team members with opportunities for growth while ensuring they play a vital role in delivering unforgettable experiences to our theatre audiences. Join us to be part of a dynamic environment where your contributions are valued and celebrated.
Contact Details:
DELFONT MACKINTOSH THEATRES Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land F&B Experience Manager in London
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We think you need these skills to ace F&B Experience Manager in London
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