Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver exceptional customer service and assist patrons at London's prestigious theatres.
- Company: Join the iconic Delfont Mackintosh Theatres, a leader in the West End.
- Benefits: Earn £13 per hour with flexible shifts and a vibrant work environment.
- Other info: Inclusivity is key; everyone is welcome to apply!
- Why this job: Be part of exciting productions like Beetlejuice and create memorable experiences for theatre-goers.
- Qualifications: Great communication skills and a passion for customer service are essential.
The predicted salary is between 27360 - 27360 £ per year.
Founded over 30 years ago, Sir Cameron Mackintosh’s Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London’s West End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham’s.
We are currently looking for people to join our Front of House teams across all our theatres, including the Prince Edward Theatre for the UK premiere of Beetlejuice. For those who are successful in being placed at the Prince Edward Theatre, you should be available from 13th May 2026 for training days ahead of the first preview on 20th May 2026.
This role delivers exceptional customer service before, during and after the performance. This includes welcoming patrons, checking tickets, and selling programmes, merchandise, ice cream and an assortment of drinks and snacks to patrons. The Front of House team also ensures the safe evacuation of patrons when directed by the Duty Manager.
Successful applicants will have great team-working skills, excellent communication, interpersonal and listening skills, and be able to deliver exceptional standards of customer service following our full training programme.
Shifts vary depending on the production and theatre, and we can offer contracts for the following three options at an hourly rate of £13:
- 8 shows (minimum of 30 hours) over 6 days per week;
- 6 shows (minimum of 22.5 hours) per week;
- 4 shows (minimum of 15 hours) per week.
Evening and weekend work is required. As the role may involve the selling of alcohol you must be at least 18 years old to apply.
Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all. We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
Front of House Attendant - London in Dalston employer: DELFONT MACKINTOSH THEATRES
Contact Detail:
DELFONT MACKINTOSH THEATRES Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Attendant - London in Dalston
✨Tip Number 1
Get to know the theatres! Research Delfont Mackintosh and their shows, especially Beetlejuice. This will help you stand out in interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your customer service skills! Think about how you would handle different situations with patrons. Role-playing with a friend can help you feel more confident when it comes to delivering exceptional service.
✨Tip Number 3
Network like a pro! Connect with current or former Front of House staff on social media. They can give you insider tips and maybe even put in a good word for you when you apply through our website.
✨Tip Number 4
Be flexible with your availability! Since shifts vary, showing that you can work evenings and weekends will make you a more attractive candidate. Plus, it shows you're committed to being part of the team!
We think you need these skills to ace Front of House Attendant - London in Dalston
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A touch of enthusiasm and a friendly tone can make a big difference.
Tailor Your Application: Make sure to tailor your application specifically for the Front of House Attendant role. Highlight any relevant experience in customer service or teamwork, and connect it back to what we do at Delfont Mackintosh Theatres.
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured responses that get straight to the heart of your skills and experiences. Avoid fluff – we want to know what makes you a great fit!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way to ensure your application gets to us directly. Plus, you’ll find all the info you need about the role and our theatres there.
How to prepare for a job interview at DELFONT MACKINTOSH THEATRES
✨Know the Venue
Familiarise yourself with the Prince Edward Theatre and its productions. Understanding the atmosphere and layout will help you answer questions about how you'd handle various situations, especially during busy performances.
✨Showcase Your Customer Service Skills
Prepare examples of how you've delivered exceptional customer service in the past. Think about times when you went above and beyond for a customer, as this role is all about creating a memorable experience for patrons.
✨Teamwork is Key
Be ready to discuss your experiences working in a team. Highlight how you communicate and collaborate with others, as the Front of House team relies heavily on effective teamwork to ensure everything runs smoothly.
✨Practice Common Interview Questions
Anticipate questions related to handling difficult customers or emergency situations. Practising your responses will help you feel more confident and articulate during the interview, showing that you're prepared for the challenges of the role.