At a Glance
- Tasks: Ensure safety and security in the theatre foyer while providing a welcoming atmosphere.
- Company: Join the prestigious Delfont Mackintosh Theatres, a leader in London's West End.
- Benefits: Fixed-term contract with flexible hours and a vibrant work environment.
- Other info: Inclusive workplace culture where everyone is valued and supported.
- Why this job: Be part of the magic of theatre and make a difference in guest experiences.
- Qualifications: Customer service experience and strong communication skills are essential.
The predicted salary is between 11.7 - 14.3 £ per hour.
Founded over 30 years ago, Sir Cameron Mackintosh's Delfont Mackintosh Theatres Ltd owns and operates eight of the most prestigious theatres in London's
West
End: the Gielgud, Noël Coward, Novello, Sondheim, Prince Edward, Prince of Wales, Victoria Palace and Wyndham's.
Reporting to theatre management, this role operates a welcoming and professional Foyer Security working according to a provided rota.
Ensures compliance with DMT Health and Safety, as well as Security.
This role will be the responsible person in the event of an emergency for the Foyer area.
Successful applicants will have previous experience in a customer-facing role, excellent communication skills and an interest in theatre.
This role will be contracted for 18.5 hours per week and will be fixed-term until 17 Apil 2027. Weekend work is required.
Proposed interview date: Monday 23 November 2026
Delfont Mackintosh Theatres is an equal opportunities employer and our recruitment process is open to all.
We are determined to foster a culture of inclusivity and respect where everyone feels valued and supported.
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Foyer Security - Novello Theatre (fixed-term to April 2027) employer: Delfont Mackintosh Theatres Ltd.
Delfont Mackintosh Theatres Ltd is an exceptional employer, offering a vibrant work culture steeped in the rich heritage of London's West End. With a commitment to inclusivity and employee growth, staff are encouraged to develop their skills while enjoying the unique advantage of working within some of the most prestigious theatres in the world. Joining our team means being part of a passionate community dedicated to delivering outstanding theatrical experiences.
Contact Details:
Delfont Mackintosh Theatres Ltd. Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Foyer Security - Novello Theatre (fixed-term to April 2027)
✨Get Involved with Local Security Events
Check out local security forums or events happening in your area. These gatherings are great for meeting pros in the field, getting insider info about temporary roles, and building your visibility in the security-services community.
✨Connect with Security Suppliers and Agencies
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✨Keep Your Skills Up to Date
Stay sharp with your security knowledge! Consider brushing up on your certifications or attending short courses that might be relevant to temporary roles. This will show potential employers, like Delfont Mackintosh Theatres Ltd., that you’re committed and ready to hit the ground running.
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We think you need these skills to ace Foyer Security - Novello Theatre (fixed-term to April 2027)
Some tips for your application 🫡
Show Off Your Security Skills:When applying for a temporary role in security services, make sure to highlight any relevant skills or certifications you have—like SIA (Security Industry Authority) licences or first aid training. We want to see your qualifications shine through so that we know you’re ready to jump in and keep things safe!
Tailor That CV for Security:Your CV should reflect your experience directly related to security services. Include any past roles where you’ve managed safety, handled security equipment, or dealt with incident responses. Let’s make sure it’s bespoke to show that you're the perfect fit for the type of environment we work in at Delfont Mackintosh Theatres Ltd..
Stay Clear on Availability:Since it’s a temporary position, we really need to know when you’re available to start and how flexible you can be with your hours. Be upfront about your schedule in your cover letter so we can assess whether it fits our needs. It’ll save us both a lot of time!
Use Real Examples in Your Cover Letter:Don’t just tell us you're attentive and reliable; share specific experiences that demonstrate those traits. Reference real incidents where you’ve successfully de-escalated a situation or dealt with a challenging scenario. This is your chance to show us what you’d bring to the table at Delfont Mackintosh Theatres Ltd..
How to prepare for a job interview at Delfont Mackintosh Theatres Ltd.
✨Understanding Protocols
In the security services industry, it’s crucial to familiarise yourself with the relevant protocols and regulations in your area. Brush up on emergency procedures and reporting protocols, as interviewers might ask you scenario-based questions to assess your readiness for on-the-job situations.
✨Highlighting Flexibility
As this is a temporary role, emphasise your adaptability and willingness to jump in wherever needed. Talk about any previous temporary positions where you've successfully adjusted to new environments, showcasing your ability to handle diverse situations.
✨Showcasing Communication Skills
Good communication is key in security services, whether it's to de-escalate a situation or effectively report incidents. Be prepared to demonstrate your ability to communicate clearly and calmly, possibly through role-playing scenarios during the interview.
✨Knowledge of Security Tools
Familiarise yourself with the tools commonly used in security services, such as surveillance systems or access control software. If you've had experience with any specific technologies, be sure to mention them, as this could set you apart from other candidates.