At a Glance
- Tasks: Lead customer onboarding and conversion, while developing scalable processes and AI solutions.
- Company: Delfa, a pioneering company in biopharmaceutical recruitment.
- Benefits: Competitive salary, equity, private health insurance, gym membership, and generous holiday.
- Other info: Join a dynamic team with true ownership and growth opportunities.
- Why this job: Be at the forefront of innovation, making a real impact in clinical trials.
- Qualifications: Technical skills in coding and strong customer engagement abilities.
The predicted salary is between 60000 - 80000 £ per year.
Overview
Delfa is at a critical inflection: we have a proven offering which is on track to support the recruitment of thousands of participants into trials in 2026, while simultaneously expanding our offerings with new products for biopharmaceutical companies. We are hiring a Founding Deployed Engineer to own the conversion of pilots, success of new customers and identification of new product opportunities. You will be responsible for deeply understanding our customer needs and working shoulder-to-shoulder to solve them.
What You’ll Do
- Own the pilot‑to‑customer conversion process end‑to‑end, from onboarding, value quantification through to expansion
- Build scalable onboarding processes and playbooks that can work across a growing customer base
- Deploy AI agents to handle onboarding grunt work and free up time for high‑leverage customer interactions
- Work directly with customers to extract validated product insights and quickly prototype solutions to test them
- Spot patterns across the customer base and package them up for engineering so the right things get built
- Help open and grow our US presence as we expand our commercial team there
You’ll Be A Great Fit If…
- You are technical and commercial in equal measure: You’re comfortable writing code to prototype a solution and equally comfortable sitting in front of a customer explaining why it matters. The bridge between those two worlds is where you live.
- You are obsessed with feedback loops: You understand that in a world where code is cheap, the real bottleneck is extracting validated ideas from customers fast. You build systems and habits to make that happen.
- You thrive in complexity: Clinical trial sites are regulated, risk‑averse organisations with high stakes. You know how to build trust with them and how to show them value in a way that meets them where they are.
- You don’t wait for instruction: You identify the problem, define the solution, and move. When you see a pattern across three customers, you’ve already written the proposal before anyone asks you to.
- You love using AI: You reach for Claude, Cursor, or whatever the right tool is to ship faster. You’re experimenting constantly and sharing what you learn.
What We Offer
- Competitive salary + meaningful equity
- Private health insurance and gym membership
- 25 days' holiday + UK public holidays
- Modern office space 5 mins from Old Street station
- True 0 → 1 ownership.
Founding Deployed Engineer in London employer: Delfa AI
Delfa is an exceptional employer, offering a dynamic work environment where innovation meets impact. As a Founding Deployed Engineer, you will play a pivotal role in shaping our US presence while enjoying competitive salary packages, private health insurance, and generous holiday allowances. Our culture fosters collaboration and growth, empowering you to take ownership of projects and leverage cutting-edge AI tools to drive meaningful change in the biopharmaceutical sector.
StudySmarter Expert Advice🤫
We think this is how you could land Founding Deployed Engineer in London
✨Tip Number 1
Get to know the company inside out! Research Delfa's products and their impact on clinical trials. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 3
Prepare for those interviews by practising common questions and scenarios related to the role. Think about how you can demonstrate your technical skills and customer-centric approach, as that's what they'll be looking for.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, it shows you’re serious about joining the team at Delfa.
We think you need these skills to ace Founding Deployed Engineer in London
Some tips for your application 🫡
Show Your Passion:When writing your application, let your enthusiasm for the role shine through. We want to see that you’re genuinely excited about the opportunity to work with us and contribute to our mission.
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your relevant skills and experiences. We love seeing how your background aligns with what we’re looking for in a Founding Deployed Engineer.
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Avoid jargon unless it’s relevant!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Delfa AI
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Founding Deployed Engineer. Familiarise yourself with the pilot-to-customer conversion process and think about how you can contribute to building scalable onboarding processes. This will help you articulate your thoughts clearly during the interview.
✨Showcase Your Technical and Commercial Skills
Be prepared to discuss your experience in both technical and commercial aspects. Think of examples where you've successfully bridged the gap between coding solutions and customer interactions. This duality is crucial for the role, so highlight your ability to prototype solutions while also explaining their value to customers.
✨Demonstrate Your Feedback Loop Obsession
Since the role emphasises extracting validated ideas from customers quickly, come ready with examples of how you've built systems to gather feedback efficiently. Discuss any tools or methods you've used to ensure that customer insights are integrated into product development swiftly.
✨Embrace Complexity and Build Trust
Clinical trial sites can be complex environments. Prepare to talk about your experiences in navigating such complexities and how you've built trust with clients in high-stakes situations. Share specific instances where you’ve demonstrated your ability to meet clients where they are and show them the value of your solutions.
