At a Glance
- Tasks: Lead customer onboarding and convert pilots into successful partnerships.
- Company: Delfa, a pioneering company in biopharmaceutical recruitment.
- Benefits: Competitive salary, equity, health insurance, gym membership, and generous holiday.
- Other info: Join us in expanding our US presence and enjoy true ownership of your work.
- Why this job: Make a real impact by bridging tech and customer needs in a dynamic environment.
- Qualifications: Technical skills in coding and strong customer engagement abilities.
The predicted salary is between 60000 - 80000 £ per year.
Overview
Delfa is at a critical inflection: we have a proven offering which is on track to support the recruitment of thousands of participants into trials in 2026, while simultaneously expanding our offerings with new products for biopharmaceutical companies. We are hiring a Founding Deployed Engineer to own the conversion of pilots, success of new customers and identification of new product opportunities. You will be responsible for deeply understanding our customer needs and working shoulder-to-shoulder to solve them.
What You’ll Do
- Own the pilot‑to‑customer conversion process end‑to‑end, from onboarding, value quantification through to expansion.
- Build scalable onboarding processes and playbooks that can work across a growing customer base.
- Deploy AI agents to handle onboarding grunt work and free up time for high‑leverage customer interactions.
- Work directly with customers to extract validated product insights and quickly prototype solutions to test them.
- Spot patterns across the customer base and package them up for engineering so the right things get built.
- Help open and grow our US presence as we expand our commercial team there.
You’ll Be A Great Fit If…
- You are technical and commercial in equal measure: You're comfortable writing code to prototype a solution and equally comfortable sitting in front of a customer explaining why it matters. The bridge between those two worlds is where you live.
- You are obsessed with feedback loops: You understand that in a world where code is cheap, the real bottleneck is extracting validated ideas from customers fast. You build systems and habits to make that happen.
- You thrive in complexity: Clinical trial sites are regulated, risk‑averse organisations with high stakes. You know how to build trust with them and how to show them value in a way that meets them where they are.
- You don’t wait for instruction: You identify the problem, define the solution, and move. When you see a pattern across three customers, you’ve already written the proposal before anyone asks you to.
- You love using AI: You reach for Claude, Cursor, or whatever the right tool is to ship faster. You’re experimenting constantly and sharing what you learn.
What We Offer
- Competitive salary + meaningful equity.
- Private health insurance and gym membership.
- 25 days' holiday + UK public holidays.
- Modern office space 5 mins from Old Street station.
- True 0 → 1 ownership.
Founding Deployed Engineer employer: Delfa AI
Delfa is an exceptional employer that fosters a dynamic work culture where innovation meets collaboration. As a Founding Deployed Engineer, you will enjoy competitive salary packages, meaningful equity, and comprehensive health benefits, all while working in a modern office just minutes from Old Street station. With a strong emphasis on employee growth and the opportunity to shape the future of biopharmaceutical trials, Delfa offers a unique environment for those eager to make a significant impact.
StudySmarter Expert Advice🤫
We think this is how you could land Founding Deployed Engineer
✨Tip Number 1
Get to know the company inside out! Research Delfa's products and their impact on clinical trials. This will help you tailor your conversations and show that you're genuinely interested in what they do.
✨Tip Number 2
Practice your pitch! Be ready to explain how your technical skills can bridge the gap between coding and customer needs. Show them you can prototype solutions while keeping the customer at the heart of it all.
✨Tip Number 3
Network like a pro! Connect with current employees on LinkedIn or attend industry events. This can give you insider info and might even lead to a referral, which is always a bonus!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the team!
We think you need these skills to ace Founding Deployed Engineer
Some tips for your application 🫡
Show Your Technical and Commercial Side:Make sure your application highlights both your technical skills and your ability to engage with customers. We want to see how you bridge the gap between coding and customer interaction, so share examples that showcase this balance.
Emphasise Your Problem-Solving Skills:We love candidates who take initiative! In your application, mention specific instances where you've identified problems and proposed solutions without waiting for direction. This shows us you're proactive and ready to tackle challenges head-on.
Demonstrate Your Feedback Loop Obsession:Let us know how you gather and implement feedback from customers. Share any systems or habits you've built to extract validated ideas quickly. This is crucial for the role, so make it a focal point in your written application.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it gives you a chance to explore more about what we do at Delfa!
How to prepare for a job interview at Delfa AI
✨Understand the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Founding Deployed Engineer. Familiarise yourself with the pilot-to-customer conversion process and think about how you can contribute to building scalable onboarding processes. This will help you articulate your thoughts clearly during the interview.
✨Showcase Your Technical and Commercial Skills
Be prepared to discuss your experience in both technical and commercial aspects. Think of examples where you've successfully bridged the gap between coding and customer interaction. This role requires a balance of both, so highlight your ability to prototype solutions while also explaining their value to customers.
✨Demonstrate Your Feedback Loop Obsession
Since the role emphasises extracting validated ideas from customers, come ready with examples of how you've built systems to gather feedback efficiently. Discuss any tools or methods you've used to ensure that customer insights are quickly turned into actionable solutions.
✨Embrace Complexity and Build Trust
Prepare to talk about your experiences working in complex environments, especially in regulated industries. Share how you've built trust with clients and demonstrated value in challenging situations. This will show that you can thrive in the high-stakes world of clinical trials.
