Microsoft Dynamics 365 CE Solution Architect

You have a passion for solution design and want to engineer innovative solutions together with our customers, based on the Microsoft Dynamics 365 Customer Engagement stack. You have the capability to put yourself in the shoes of the customer, to challenge and inspire them. To achieve this you combine technical and functional knowledge. You can move your customers to adopt best practice, to think in terms of end-to-end processes and to build a sustainable reference architecture (scalable, maintainable and performant). During the implementation phase you stay involved in projects and guide the implementation team.

You will be involved in delaware innovation initiatives, meaning you’ll collaborate with colleagues specialized in Azure, D365 ERP, Microsoft Teams, … to design integrated solutions. You are committed to expand your knowledge by staying up-to-date on the latest technologies in your field and mentoring your less-experienced colleagues.

What will you be doing?

• Participate in client workshops to analyse and design Dynamics 365 Customer Engagement
• Define and evaluate the functional and non-functional requirements for each business process
• Define the overall solution, including integration design
• Write functional specifications and collaborate with the technical team to ensure functional requirements are understood
• Prototype, configure and test the respective business processes
• Document the system configuration and prepare project documentation deliverables
• Support the key-users in user acceptance testing
• Train key-users and/or end-users
• Train internal resources, consultants and graduates

Is there a match?

• A client centric attitude and excellent interpersonal skills
• Experience configuring and developing on the CE platform
• Experience using platform related tools such as XRMToolbox, PowerPlatform CLI, PRT, SP or CG
• Lead and develop trusted relationships with key stakeholders
• 5+ years’ experience in the design and implementation of Dynamics 365 Customer Engagement
• Strong requirements gathering skills with demonstrable experience
• Able to learn and utilise Delaware implementation tools and methodology
• Excellent presentation, written and verbal English
• Results oriented and self-motivated to deliver with excellence
• Passion for continuous learning and development

Our Culture and Values

We attract and retain only the best people who share our values and thrive in our culture. We strive for the highest levels of excellence in all that we do – with our clients, our people, our business, our careers. We do the right thing to satisfy our clients, combining quiet confidence and a human touch. We are open, positive, enthusiastic and energetic. At Delaware we value and invest in personal competence as much as technical competence and we all want to help each other succeed. We value diversity for the breadth of perspectives and skills it brings us and the better results it produces. We enjoy each other’s company. We work hard together and we have fun together. We trust one another.

Underpinning our culture are our core values. They are a living part of our daily interactions, influencing what we do and how we do it. They guide how we work with our colleagues, customers, and partners.

• Care - we take responsibility.
• Commitment - we commit, we deliver.
• Community - we are better together.
• Respect - inclusive and diverse.
• Entrepreneurship - we cherish creativity and drive.

Lets meet!

Come have a chat with us and tell us all about your skills, talents and previous experience. Are you keen to help us grow our Microsoft Dynamics Architecture team? Make sure to connect with us if you have any questions whatsoever. Click the Apply now button below and hopefully we’ll get to meet each other soon!

Please note that it is a legal requirement that you have the right to work in the UK by the time you commence employment. We therefore ask those shortlisted for interview to provide evidence of their right to work in the UK during the recruitment process. Delaware holds a sponsor licence but not all roles are suitable for sponsorship, especially as, in some cases, individuals are required to work on long term client contracts, and this is not permitted under the sponsorship regime. Also, in some case individuals may be required to work in Ireland or elsewhere in Europe at short notice. If you do not currently have the right to work in the UK we will still consider your application. If your application is successful beyond the first interview stage we will consider whether sponsorship is a possibility or, where appropriate, whether there are any other immigration options available but unfortunately we cannot guarantee that sponsorship will always be possible.