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- Tasks: Support workforce planning and resource deployment for major events at Wembley Stadium.
- Company: Join Delaware North UK, the proud hospitality provider at iconic Wembley Stadium.
- Benefits: Enjoy 33 days holiday, pension contributions, and dynamic work experiences.
- Why this job: Be part of world-class events and create unforgettable memories with guests.
- Qualifications: One year experience in a similar role and strong communication skills required.
- Other info: Evening and weekend availability essential; this is an on-site role.
The predicted salary is between 36000 - 60000 £ per year.
The opportunity Delaware North UK is hiring a full-time People Operations Coordinator to work at Wembley Stadium in London. As People Operations Coordinator, you will be working within the people team to deliver all major events at Wembley Stadium, in order to achieve a culture of high engagement, connection, and world-class guest service excellence. If you are confident, passionate, organised, and possess incredible communication and interpersonal skills, take a shot at your new job with us. Please be aware that this role is operational and therefore evening and weekend availability is essential. This position requires full-time, on-site presence in the office.
Pay
The expected pay for this role is competitive.
What we offer
At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us.
As our team member, you’ll receive:
- A generous 33-day holiday allowance (including bank holidays)
- Favourable pension contributions
- Experience in a dynamic workplace hosting major international sporting events and concerts
What will you do?
- Support the workforce planning and resource deployment for major events and associated meetings, focusing on the provision of the right resources, skills, and experience to meet the operational and fiscal brief.
- Support the people team in booking and confirming appropriate levels of staff for planners and engagement programs, both on event days and in between, to maximize loyalty and commitment.
- Analyse and identify opportunities for improvement, develop strategies, and implement solutions to support business needs and goals.
- Communicate effectively, liaising with the operational teams on site and the casual workforce.
- Ensure the operation complies with current health and safety, food hygiene, and maintains Delaware North’s policies and standards of excellence.
More about you
- Minimum of one year of experience in a similar role and workforce.
- Knowledge or ability to use an HR or Workforce management system, including accessing, inputting, and compiling data.
- Skills in prioritisation, time management, communication, customer service, and relationship building.
- Ability to travel and work at Wembley Stadium, and possibly other venues as necessary.
- Availability to work evenings and weekends is essential.
Who we are
Since its opening in 2007, Delaware North have been the proud hospitality provider at Wembley Stadium, home to England’s National Football Teams. As the UK’s most significant sports and entertainment venue, Wembley Stadium has showcased some of the world’s most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
People Operations Coordinator, Wembley Stadium employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land People Operations Coordinator, Wembley Stadium
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on Delaware North and Wembley Stadium. Understanding their values and mission will help you connect better during your chat and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your communication skills! As a People Operations Coordinator, you'll need to be a pro at communicating with various teams. Try role-playing common interview questions with a friend or family member to boost your confidence and refine your responses.
✨Tip Number 3
Show off your organisational skills! Bring examples of how you've successfully managed events or projects in the past. This could be anything from coordinating a team for a big event to streamlining processes. Real-life examples will make you stand out!
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a simple gesture that can leave a lasting impression and shows your enthusiasm for the role.
We think you need these skills to ace People Operations Coordinator, Wembley Stadium
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see that you're genuinely excited about working at Wembley Stadium and being part of our team.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience and skills that match the job description. We love seeing how your background aligns with what we’re looking for in a People Operations Coordinator.
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your communication is easy to read and understand. This will help us get a good sense of who you are!
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for this exciting opportunity at Wembley Stadium.
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Before the interview, make sure you understand Delaware North's mission and values, especially around guest service excellence. Familiarise yourself with Wembley Stadium's events and how the People Operations Coordinator role fits into the bigger picture.
✨Show Off Your Skills
Highlight your organisational and communication skills during the interview. Be ready to share specific examples of how you've successfully managed workforce planning or improved team engagement in previous roles.
✨Be Ready for the Schedule
Since this role requires evening and weekend availability, be prepared to discuss your flexibility. Show enthusiasm for working in a dynamic environment and how you can adapt to the fast-paced nature of major events.
✨Ask Smart Questions
Prepare thoughtful questions about the team culture and the types of events you'll be supporting. This shows your genuine interest in the role and helps you assess if it's the right fit for you.