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For Companies At a Glance
- Tasks: Be the friendly face at our concessions, providing amazing guest experiences and upselling delicious food and drinks.
- Company: Join Delaware North, a family-owned company with over 100 years of hospitality experience at iconic venues.
- Benefits: Enjoy flexible hours, great pay at £11.21 per hour, and opportunities to grow in a vibrant environment.
- Why this job: Experience the thrill of working at the Stadium of Light during exciting events and matches.
- Qualifications: No experience or degree needed; just bring your enthusiasm and willingness to learn!
- Other info: Stand for your shift and be comfortable handling various food products while working in a buzzing atmosphere.
The opportunity
Delaware North UK is hiring casual Till Operators to join our incredible team at the Stadium of Light in Sunderland, Tyne and Wear. When you share our vision and buzz with the excitement of the crowd, you can earn new fans with our guests every day. As a Retail Cashier, you will be delivering first-class guest experiences in a top-tier venue with dedication, precision, and passion. If you are the resilient, reliable Till Operator we are looking for, ready to work collaboratively and eager for ongoing learning and development, apply now to join our valued team in this electric environment.
Pay
The expected pay for this role is £11.21 – £13.68
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, kick off your career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts that suit your lifestyle, including evenings and weekends
- Free meal every event day
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, kicking off the sporting season with The Lads at Sunderland A.F.C. in the 2025-2026 Premier League season, plus Women’s Rugby World Cup 2025 match between England’s National Rugby team and USA, as well as a range of exciting meetings and events in in 2025, with plenty more still to come in 2026
Help us delight the world by applying today.
What will you do?
- Provide positive, outstanding guest experience as the face of our concessions, highlighting special promotions and skilfully upselling our diverse range of food and beverage products, using strong verbal communication skills
- Keep the till area tidy, organised, and well-stocked at all times
- Work collaboratively with team members to achieve sales goals, maintaining Delaware North’s standards of excellence
More about you
- No experience or degree required
Physical requirements
- Ability to stand for duration of shift
- Comfortable handling various alcohol and certain meat products
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
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Till Operator - Stadium of Light employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Till Operator - Stadium of Light
✨Tip Number 1
Familiarise yourself with the Stadium of Light and its events. Knowing the venue's layout and upcoming matches or concerts can help you engage with guests and provide better service, making you stand out during the interview.
✨Tip Number 2
Practice your verbal communication skills. Since you'll be interacting with guests and upselling products, being able to communicate clearly and enthusiastically will demonstrate your suitability for the role.
✨Tip Number 3
Show your enthusiasm for hospitality and teamwork. During any interactions, whether in person or online, express your passion for providing excellent guest experiences and your eagerness to work collaboratively with others.
✨Tip Number 4
Be prepared to discuss your availability and flexibility. As a casual worker, demonstrating that you can adapt to various shifts and busy event schedules will make you a more attractive candidate for the role.
We think you need these skills to ace Till Operator - Stadium of Light
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights any relevant experience, even if it's not directly related to hospitality. Focus on customer service skills, teamwork, and any roles where you've had to communicate effectively.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at the Stadium of Light and how you can contribute to creating outstanding guest experiences.
Highlight Soft Skills: Since the role involves providing positive guest experiences, emphasise your verbal communication skills, ability to work in a team, and any experience you have in fast-paced environments.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at Delaware North
✨Show Your Enthusiasm
As a Till Operator, you'll be the face of the concessions. Make sure to express your excitement about the role and the opportunity to work in such a vibrant environment. A positive attitude can go a long way in making a great first impression.
✨Demonstrate Communication Skills
Strong verbal communication is key for this position. Be prepared to discuss how you would engage with guests, highlight promotions, and upsell products. Practising clear and friendly communication will help you stand out.
✨Highlight Teamwork Experience
Collaboration is essential in this role. Think of examples from past experiences where you've worked effectively as part of a team. Sharing these stories will show that you understand the importance of working together to achieve sales goals.
✨Prepare for Physical Requirements
Since the job involves standing for long periods and handling various products, be ready to discuss your comfort level with these physical demands. Showing that you're aware of and prepared for these aspects will demonstrate your suitability for the role.
