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- Tasks: Support event day Profit Protection and Risk & Compliance at the Stadium of Light.
- Company: Delaware North UK, transforming hospitality at a premier stadium.
- Benefits: Earn extra cash with flexible hours on weekends and evenings.
- Why this job: Join a fun team and make a real impact in a buzzing environment.
- Qualifications: Experience in coaching, HR law knowledge, and strong communication skills.
- Other info: Great career growth opportunities in a dynamic hospitality setting.
The predicted salary is between 13 - 16 £ per hour.
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
What can you expect as a casual worker at Delaware North?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
- Experienced in coaching and mentoring others to drive performance.
- Working knowledge of HR Employment law.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. Our business is all about people, and that includes you. And whether you're interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we're invested in helping you achieve your career goals. Together, we're shaping the future of hospitality come grow with us!
Security Support Manager in Sunderland employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Support Manager in Sunderland
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Delaware North. A friendly chat can open doors and give you insider info on what they're really looking for.
✨Tip Number 2
Show up and shine! If there are any events or job fairs related to Delaware North, make sure to attend. It’s a great way to meet the team and show them your enthusiasm in person.
✨Tip Number 3
Be ready to demonstrate your skills! Prepare for potential on-the-spot assessments or interviews by brushing up on your knowledge of compliance and risk management. We want to see how you handle real-life scenarios.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Delaware North family.
We think you need these skills to ace Security Support Manager in Sunderland
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Security Support Manager role. Highlight your relevant experience in profit protection, compliance, and any event management skills that align with what we're looking for.
Show Off Your Skills: Don’t be shy about showcasing your coaching and mentoring abilities! We want to see how you can drive performance and improve team dynamics, so include specific examples of your past successes.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that’s easy to read and understand.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way to ensure it gets into the right hands and helps us get to know you better. Plus, it’s super easy!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Make sure you understand the role of a Profit Protection Compliance Manager inside out. Familiarise yourself with Delaware North's policies, health & safety guidelines, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Coaching Skills
Since the role involves coaching and mentoring others, be prepared to discuss your experience in this area. Think of specific examples where you've successfully guided a team or individual to improve performance. This will demonstrate your ability to drive results and support the team effectively.
✨Flexibility is Key
Highlight your availability for weekend and evening events during the interview. Since this role requires working at various times, showing that you're flexible and willing to adapt will make you a more attractive candidate. Share any previous experiences where you've successfully managed a flexible schedule.
✨Prepare for Investigative Questions
Given the focus on compliance and investigations, be ready to discuss how you would handle revenue and stock variance investigations. Think about your approach to problem-solving and how you would document findings. This will showcase your analytical skills and attention to detail, which are crucial for the role.
