At a Glance
- Tasks: Support event day Profit Protection and Risk & Compliance at the Stadium of Light.
- Company: Join Delaware North UK, a leader in hospitality at iconic venues.
- Benefits: Earn £20/hour with flexible weekend and evening shifts.
- Why this job: Work at exciting events while gaining valuable experience in hospitality.
- Qualifications: Experience in management, compliance, and excellent communication skills required.
- Other info: Be part of a dynamic team at a premier stadium with growth opportunities.
The predicted salary is between 17 - 24 £ per hour.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
Pay
The expected pay for this role is £20 / hour.
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, including The Lads at Sunderland A.F.C. in Premier League football, and Take That taking the stage, as well as a range of exciting meetings and events, and plenty more still to come in 2026
Help us delight the world by applying today.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success. Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals. Together, we’re shaping the future of hospitality — come grow with us!
Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! - Flexible Weekend & Evening Schedule (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! - Flexible Weekend & Evening Schedule (Sunderland)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. You never know who might have a lead on a job at Delaware North or similar venues.
✨Tip Number 2
Get your game face on for interviews! Research common questions for Profit Protection Compliance roles and practice your answers. Show them you’re not just a fit for the role but also a great addition to their team culture.
✨Tip Number 3
Be flexible with your availability! Since this role involves working weekends and evenings, let them know you’re ready to jump in whenever they need you. It shows commitment and can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the Delaware North team at the Stadium of Light!
We think you need these skills to ace Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! - Flexible Weekend & Evening Schedule (Sunderland)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Profit Protection Compliance Manager role. Highlight your relevant experience in compliance, risk management, and any coaching or mentoring you've done. We want to see how you fit into our team!
Show Off Your Skills: Don’t hold back on showcasing your communication skills and operational knowledge. Mention specific examples where you've successfully managed compliance or improved performance in a catering or hospitality setting. This is your chance to shine!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points for easy reading and make sure to proofread for any typos or errors. We appreciate a well-organised application that reflects your attention to detail.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're keen to join our awesome team at the Stadium of Light!
How to prepare for a job interview at Delaware North
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Profit Protection Compliance Manager. Familiarise yourself with Delaware North's policies and procedures, especially around health and safety. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Experience
Be ready to discuss your previous experience in profit protection or compliance roles. Prepare specific examples of how you've managed operational standards or conducted investigations. This will help the interviewers see how your background aligns with what they're looking for.
✨Demonstrate Strong Communication Skills
As this role involves coaching and mentoring others, it's crucial to showcase your communication skills. Think of examples where you've effectively communicated with team members at all levels. Practising clear and concise responses can also help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events at the Stadium of Light, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture is a good fit for you.