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- Tasks: Support event day Profit Protection and Risk & Compliance at the Stadium of Light.
- Company: Join Delaware North UK, a leader in hospitality at iconic venues.
- Benefits: Earn £20/hour with flexible shifts that fit your lifestyle.
- Why this job: Work at exciting events while gaining valuable experience in a dynamic environment.
- Qualifications: Experience in management, compliance, and excellent communication skills required.
- Other info: Be part of a global legacy with opportunities for growth and fun.
The predicted salary is between 17 - 24 £ per hour.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
Pay
The expected pay for this role is £20 / hour.
What we offer
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Experience in a dynamic workplace hosting major national and international sporting events and concerts
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100 years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Apply now to join us.
Profit Protection Compliance Manager, Stadium of Light - Flexible work schedule for extra income (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager, Stadium of Light - Flexible work schedule for extra income (Sunderland)
✨Tip Number 1
Network like a pro! Reach out to friends, family, and former colleagues to let them know you're on the hunt for a role. You never know who might have a lead or can put in a good word for you.
✨Tip Number 2
Get your game face on for interviews! Research the company and prepare answers to common questions. Practising with a mate can help you feel more confident and ready to impress.
✨Tip Number 3
Show off your skills! If you have relevant experience in profit protection or compliance, be sure to highlight it during conversations. Use specific examples to demonstrate how you've made an impact in previous roles.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest opportunities right there, making it easier for us to connect with you.
We think you need these skills to ace Profit Protection Compliance Manager, Stadium of Light - Flexible work schedule for extra income (Sunderland)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Profit Protection Compliance Manager role. Highlight your relevant experience in compliance, risk management, and any coaching or mentoring you've done. We want to see how you fit into our team!
Show Off Your Skills: Don’t hold back on showcasing your communication skills and operational knowledge. Mention specific examples where you've successfully managed compliance or improved performance in a catering or hospitality setting. This is your chance to shine!
Be Clear and Concise: Keep your application straightforward and to the point. Use bullet points where possible to make it easy for us to read. We appreciate clarity, so make sure your key achievements stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the Stadium of Light. Don’t miss out!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Before the interview, make sure you understand the role of a Profit Protection Compliance Manager. Familiarise yourself with Delaware North's policies, health and safety guidelines, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in profit protection or compliance roles. Prepare specific examples of how you've managed operational standards, conducted investigations, or coached team members. This will demonstrate your capability and how you can contribute to the team at the Stadium of Light.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. You might ask about the types of events you'll be working on or how the team collaborates during busy match days. This shows your enthusiasm and helps you gauge if the role is the right fit for you.
✨Be Flexible and Positive
Since this role involves working evenings and weekends, highlight your flexibility and willingness to adapt. A positive attitude goes a long way, especially in a dynamic environment like a stadium. Show that you're excited about the opportunity to work in such an energetic setting and contribute to creating memorable experiences for guests.