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- Tasks: Deliver outstanding guest experiences and upsell food and drinks at exciting events.
- Company: Join Delaware North UK at the vibrant Stadium of Light.
- Benefits: Competitive pay, flexible hours, and free meals on event days.
- Other info: Dynamic environment with opportunities to grow and shine in hospitality.
- Why this job: Be part of thrilling concerts and football matches while earning and learning.
- Qualifications: No experience needed; just bring your passion and teamwork spirit.
The predicted salary is between 12 - 15 £ per hour.
Delaware North UK is hiring casual Kiosk Assistants to join our team in time for summer concerts and the 2026-2027 football season at the Stadium of Light, in Sunderland, Tyne and Wear. When you share our vision and buzz with the excitement of the crowd, you can earn new fans with our guests every day. As a Till Operator, you will be delivering first-class guest experiences with dedication, precision, and passion. If you are the resilient, reliable Kiosk Assistant we are looking for, ready to work collaboratively and eager for ongoing learning and development, apply now to join our valued team in this electric environment.
What We Offer
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Free meal on event days
- Experience in a dynamic workplace hosting major national and international sporting events and concerts
What will you do?
- Provide positive, outstanding guest experience as the face of our concessions, highlighting special promotions and skilfully upselling our diverse range of food and beverage products, using strong verbal communication skills
- Keep the till area tidy, organised, and well-stocked at all times
- Work collaboratively with team members to achieve sales goals, maintaining Delaware North’s standards of excellence
More About You
- No experience or degree required
- Ability to stand for duration of shift
- Comfortable handling various alcohol and certain meat products
Who We Are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium. Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that last a lifetime. Apply now to join us.
Kiosk Assistant, Stadium of Light in Sunderland employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Kiosk Assistant, Stadium of Light in Sunderland
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Stadium of Light and its layout. This way, when you’re chatting with guests, you can confidently guide them to the best spots and make their experience even better.
✨Tip Number 2
Practice your upselling skills! Think about how you can highlight special promotions or suggest food and drink pairings. The more enthusiastic you are, the more likely guests will be to try something new!
✨Tip Number 3
Teamwork makes the dream work! Build good relationships with your colleagues. A supportive team can help you tackle busy shifts and create a fun atmosphere for both staff and guests.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to get your application noticed. Plus, we love seeing candidates who are genuinely excited about joining our team at Delaware North.
We think you need these skills to ace Kiosk Assistant, Stadium of Light in Sunderland
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about being part of the buzz at the Stadium of Light and delivering top-notch guest experiences.
Tailor Your Application: Make sure to customise your application to highlight how your skills match what we’re looking for. Mention any experience you have in customer service or teamwork, even if it’s from a different setting!
Keep It Clear and Concise: We appreciate straightforward applications! Keep your language clear and to the point, making it easy for us to see why you’d be a great fit for the Kiosk Assistant role.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity at the Stadium of Light.
How to prepare for a job interview at Delaware North
✨Know the Venue
Familiarise yourself with the Stadium of Light and its atmosphere. Understanding the venue's history and its significance to fans can help you connect better during the interview. Show your enthusiasm for being part of such a vibrant environment.
✨Showcase Your Communication Skills
As a Kiosk Assistant, strong verbal communication is key. Practice articulating your thoughts clearly and confidently. You might even want to role-play common scenarios, like upselling products or handling guest inquiries, to demonstrate your skills.
✨Emphasise Teamwork
Delaware North values collaboration, so be ready to discuss your experiences working in teams. Share specific examples of how you've contributed to group goals or supported colleagues in previous roles, even if they were informal.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and opportunities for growth. This shows your genuine interest in the position and helps you assess if it's the right fit for you.