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- Tasks: Support event day Profit Protection and Risk & Compliance at the Stadium of Light.
- Company: Join Delaware North UK, a leader in hospitality at iconic venues.
- Benefits: Earn £20ph with flexible hours that fit your lifestyle.
- Why this job: Work in a vibrant environment while gaining valuable experience in risk management.
- Qualifications: Experience in coaching, communication, and compliance within hospitality settings.
- Other info: Be part of a global legacy with endless growth opportunities.
The predicted salary is between 16 - 24 £ per hour.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening.
Pay
The expected pay for this role is £20 per hour.
What we offer
What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removed from the program.
More about you
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Event Risk & Compliance Coordinator - Stadium of Light (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Event Risk & Compliance Coordinator - Stadium of Light (Sunderland)
✨Tip Number 1
Get to know the venue! Familiarise yourself with the Stadium of Light and its operations. This will not only help you stand out during interviews but also show your genuine interest in the role.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or at events. A friendly chat can go a long way, and who knows, they might even put in a good word for you!
✨Tip Number 3
Show off your skills! Prepare examples of how you've handled compliance and risk management in past roles. Be ready to discuss specific situations where you made a difference.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you're serious about joining the Delaware North team at the Stadium of Light.
We think you need these skills to ace Event Risk & Compliance Coordinator - Stadium of Light (Sunderland)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Event Risk & Compliance Coordinator role. Highlight your relevant experience in profit protection and compliance, and show us how your skills match what we're looking for!
Show Off Your Communication Skills: Since this role involves working with various teams, it's crucial to demonstrate your excellent communication skills. Use clear and concise language in your application to reflect how you can effectively interact with staff at all levels.
Highlight Your Flexibility: As a casual worker, being flexible is key! Make sure to mention your availability for weekends and evenings, as this will show us that you're ready to jump in when needed and support our event day operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows us that you're keen to join our team at Delaware North!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Make sure you understand the role of an Event Risk & Compliance Coordinator. Familiarise yourself with Delaware North's policies, health and safety guidelines, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Prepare to discuss your previous experience in profit protection, compliance, or hospitality management. Think of specific examples where you've successfully coached others or handled security incidents. This will demonstrate your capability and how you can contribute to the team at the Stadium of Light.
✨Ask Smart Questions
At the end of the interview, don’t shy away from asking insightful questions. Inquire about the team dynamics, upcoming events, or how success is measured in this role. This shows your enthusiasm and helps you gauge if the company culture aligns with your values.
✨Be Flexible and Positive
Since this role requires working weekends and evenings, express your flexibility and willingness to adapt. A positive attitude goes a long way, especially in a dynamic environment like a stadium. Let them know you’re excited about the opportunity to be part of such a vibrant setting!
