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- Tasks: Lead the back-of-house team at London Stadium, ensuring smooth operations during events.
- Company: Join Delaware North UK, a leader in hospitality at iconic venues.
- Benefits: Earn £19.50ph, enjoy flexible hours, and gain experience in a dynamic environment.
- Why this job: Be part of exciting events and make lasting connections in a world-class stadium.
- Qualifications: No degree required; just bring your passion for hospitality and teamwork.
- Other info: Great career growth opportunities in a family-owned company with over 100 years of history.
The predicted salary is between 15 - 22 £ per hour.
Delaware North UK is hiring casual Back of House Managers to join our team at London Stadium in Stratford, East London. In this world-class location, you can earn new fans every day. As Expeditor Manager, you will be supporting the team, leading the back-of-house areas of the stadium, streamlining processes to support the hospitality and culinary teams, and assisting management with logistical set-up for events. If you are the Back of House Manager we are looking for, ready to work with our collaborative team to manage the related budgets, analyse stock levels, and spend forecasting, take a shot at your career with us. Apply today to join our valued team at this extraordinary venue.
The expected pay for this role is £19.50ph.
What We Offer:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts that suit your lifestyle
- Experience in a dynamic workplace with our most exciting year ahead hosting major sporting events and concerts in 2025
What will you do?
- Supervise back-of-house team members to ensure safe working practices and cleanliness pre, during, and post events, as well as conducting daily and weekly inspections
- Expedite orders, efficiently running the pass, implementing back-of-house standard operating procedures, ensuring high-quality orders are delivered accurately to guests
- Support with recruitment, training, welcome days, and other activities, as well as liaising with the people team to work within budgets to book porters
- Manage the equipment budget, sourcing materials, tracking stock, and attending trade shows, building strong supplier relationships
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
No degree required.
Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting world-class events, with Delaware North managing the hospitality services of the 60 - 80,000 seated stadia since 2015. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it.
Back of House Manager, London Stadium in Stratford employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Back of House Manager, London Stadium in Stratford
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join relevant groups on social media, and don’t be shy to reach out to current employees at Delaware North. You never know who might help you land that Back of House Manager role!
✨Tip Number 2
Show off your skills! When you get the chance to meet potential employers or team members, make sure to highlight your experience in managing back-of-house operations. Share specific examples of how you've streamlined processes or improved team performance.
✨Tip Number 3
Be proactive! Don’t just wait for job postings to pop up. Reach out directly to Delaware North and express your interest in the Back of House Manager position. A little initiative can go a long way in making a memorable impression.
✨Tip Number 4
Keep it casual but professional! When you’re chatting with potential employers, maintain a friendly vibe while also showcasing your professionalism. Remember, they want someone who fits into their team culture at London Stadium, so let your personality shine through!
We think you need these skills to ace Back of House Manager, London Stadium in Stratford
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see why you're excited about being a Back of House Manager at London Stadium. Share your experiences and what makes you a great fit for our team.
Tailor Your CV: Make sure your CV is tailored to the job description. Highlight relevant experience in managing back-of-house operations and any skills that align with what we’re looking for. This helps us see how you can contribute to our team right away!
Be Clear and Concise: Keep your application clear and to the point. We appreciate straightforward communication, so avoid fluff and focus on your key achievements and skills. This makes it easier for us to see your potential!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Delaware North
✨Know Your Venue
Before the interview, do your homework on London Stadium and Delaware North. Familiarise yourself with their events, values, and the specific role of a Back of House Manager. This will show your genuine interest and help you answer questions more effectively.
✨Showcase Your Leadership Skills
As a Back of House Manager, you'll be supervising a team. Prepare examples from your past experiences where you've successfully led a team, resolved conflicts, or improved processes. Highlighting these skills will demonstrate your capability to manage and inspire others.
✨Understand Health and Safety Regulations
Since compliance with health and safety standards is crucial in this role, brush up on relevant regulations and best practices. Be ready to discuss how you would ensure a safe working environment and maintain high hygiene standards during events.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions prepared. Inquire about the team dynamics, upcoming events at the stadium, or how success is measured in the role. This shows your enthusiasm and helps you gauge if the company is the right fit for you.
