At a Glance
- Tasks: Lead a team and deliver exceptional customer service during major sporting events.
- Company: Delaware North, a leader in hospitality at London Stadium.
- Benefits: Flexible shifts and competitive pay of £17.40 per shift.
- Other info: Perfect opportunity for high school and college students looking for flexible work.
- Why this job: Join an exciting team and enhance your leadership skills in a dynamic environment.
- Qualifications: Strong communication skills and a passion for customer service.
The predicted salary is between 30000 - 40000 £ per year.
Delaware North in Stratford-upon-Avon is seeking a casual Concessions Team Leader to lead a dedicated team at London Stadium. This role requires exceptional customer service and involves mentoring team members while ensuring operational excellence during major sporting events.
The ideal candidate should have strong communication skills and be comfortable working in a dynamic environment. The expected pay for this role is £17.40 per shift. Join our team for an exciting season ahead!
Concessions Team Leader - Flexible Shifts, London Stadium in Stratford-upon-Avon employer: Delaware North
Delaware North offers an exciting opportunity for the Concessions Team Leader role at London Stadium, where you will be part of a vibrant team dedicated to delivering exceptional customer service during major sporting events. With flexible shifts and a supportive work culture that prioritises employee growth and development, you will thrive in a dynamic environment while enjoying competitive pay and the chance to make a meaningful impact on our guests' experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Concessions Team Leader - Flexible Shifts, London Stadium in Stratford-upon-Avon
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the events or hospitality industry. A personal recommendation can go a long way in landing that Concessions Team Leader role.
✨Tip Number 2
Prepare for the interview by practising common questions related to customer service and team leadership. We suggest role-playing with a friend to boost your confidence and refine your answers before you step into that interview room.
✨Tip Number 3
Show off your passion for sports and events during your interview! Let them know why you want to be part of the action at London Stadium. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Concessions Team Leader - Flexible Shifts, London Stadium in Stratford-upon-Avon
Some tips for your application 🫡
Show Your Passion for Customer Service:When writing your application, let us know why you love providing exceptional customer service. Share any experiences where you've gone above and beyond to make someone's day better – it really helps us see your enthusiasm!
Highlight Your Leadership Skills:As a Concessions Team Leader, you'll be mentoring others. Make sure to include examples of how you've led a team or supported colleagues in the past. We want to see your ability to inspire and guide others!
Be Yourself:We’re looking for genuine personalities who can thrive in a dynamic environment. Don’t be afraid to let your unique voice shine through in your application. Authenticity goes a long way with us!
Apply Through Our Website:To make sure your application gets to us quickly and efficiently, please apply through our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Before the interview, make sure you understand what Delaware North is all about. Familiarise yourself with their values and the specific role of a Concessions Team Leader. This will help you demonstrate your enthusiasm and show that you're genuinely interested in being part of their team.
✨Show Off Your Leadership Skills
As a Concessions Team Leader, you'll be mentoring others. Prepare examples from your past experiences where you've successfully led a team or handled a challenging situation. This will highlight your ability to manage and inspire others, which is key for this role.
✨Customer Service is Key
Since exceptional customer service is crucial, think of times when you've gone above and beyond for a customer. Be ready to share these stories during the interview to showcase your commitment to providing an excellent experience, especially in a fast-paced environment like a stadium.
✨Ask Smart Questions
At the end of the interview, don’t forget to ask insightful questions. Inquire about the team dynamics, what a typical shift looks like, or how success is measured in this role. This shows that you're not just interested in the job, but also in how you can contribute to the team's success.
