Senior Hospitality Manager - Major Events Venue

Senior Hospitality Manager - Major Events Venue

Full-Time 34650 - 42350 £ / year (est.) No working from home possible
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At a Glance

  • Tasks: Lead hospitality operations and deliver exceptional guest service at major events.
  • Company: Join Delaware North UK at the iconic Stadium of Light.
  • Benefits: Full-time role with competitive salary and opportunities for growth.
  • Other info: Availability for event days is essential; high-end dining background preferred.
  • Why this job: Be part of an exciting team and create memorable experiences for guests.
  • Qualifications: 5+ years in hospitality, including management experience and strong leadership skills.

The predicted salary is between 34650 - 42350 £ per year.

Delaware North UK is hiring a full-time Senior Hospitality Manager to join our team at Stadium of Light in Sunderland, Tyne and Wear.

You will lead hospitality operations, motivate teams, and deliver exceptional guest service during meetings, events, and matchdays.

We seek candidates with 5+ years in hospitality, including at least 1 year in management, strong leadership and IT skills, and a background in high-end dining.

Availability for event days may be required.

Senior Hospitality Manager - Major Events Venue employer: Delaware North

Delaware North UK is an exceptional employer, offering a dynamic work environment at the iconic London Stadium in Stratford. With a strong focus on employee development, you will have access to growth opportunities within the hospitality sector, alongside a supportive culture that values teamwork and innovation. Enjoy competitive benefits and the chance to be part of high-energy events, making every day rewarding and impactful.

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Contact Details:

Delaware North Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Senior Hospitality Manager - Major Events Venue

Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Delaware North. It’s a fun way to stand out and demonstrate what you bring to the table!

Reach Out Directly to Delaware North

Don't be shy about reaching out to Delaware North directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Senior Hospitality Manager - Major Events Venue

Leadership Skills
Guest Service Excellence
Hospitality Management
Event Management
Team Motivation
High-End Dining Experience
IT Skills

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Delaware North and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at Delaware North

Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!