Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Deliver outstanding guest experiences and manage the till area at exciting events.
- Company: Join Delaware North UK, a leader in hospitality at the iconic Stadium of Light.
- Benefits: Enjoy competitive pay, flexible hours, and free meals on event days.
- Why this job: Be part of an electric atmosphere while gaining valuable experience in hospitality.
- Qualifications: No experience or degree required; just bring your passion and energy!
- Other info: Work at major sporting events and concerts, with opportunities for growth and collaboration.
The opportunity
Delaware North UK is hiring casual Till Operators to join our incredible team at the Stadium of Light in Sunderland, Tyne and Wear. When you share our vision and buzz with the excitement of the crowd, you can earn new fans with our guests every day. As a Retail Cashier, you will be delivering first-class guest experiences in a top-tier venue with dedication, precision, and passion. If you are the resilient, reliable Till Operator we are looking for, ready to work collaboratively and eager for ongoing learning and development, apply now to join our valued team in this electric environment.
Pay
The expected pay for this role is £11.21 – £13.68
What we offer
At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded, so although this might not be your only job, it may be your best. We’re looking to create the future of hospitality, so if you’re ready to take the next step, kick off your career with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts that suit your lifestyle, including evenings and weekends
- Free meal every event day
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, kicking off the sporting season with The Lads at Sunderland A.F.C. in the 2025-2026 Premier League season, plus Women’s Rugby World Cup 2025 match between England’s National Rugby team and USA, as well as a range of exciting meetings and events in 2025, with plenty more still to come in 2026
Help us delight the world by applying today.
What will you do?
- Provide positive, outstanding guest experience as the face of our concessions, highlighting special promotions and skilfully upselling our diverse range of food and beverage products, using strong verbal communication skills
- Keep the till area tidy, organised, and well-stocked at all times
- Work collaboratively with team members to achieve sales goals, maintaining Delaware North’s standards of excellence
More about you
- No experience or degree required
Physical requirements
- Ability to stand for duration of shift
- Comfortable handling various alcohol and certain meat products
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
#J-18808-Ljbffr
Retail Assistant, Stadium of Light employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Retail Assistant, Stadium of Light
✨Tip Number 1
Familiarise yourself with the Stadium of Light and its events. Understanding the venue's atmosphere and the types of events held there will help you connect with guests and enhance their experience.
✨Tip Number 2
Practice your communication skills, especially in a fast-paced environment. Being able to engage with guests and upsell products effectively is crucial for a Retail Assistant role.
✨Tip Number 3
Show your enthusiasm for sports and events. Demonstrating a genuine interest in the activities at the Stadium of Light can make you stand out as a candidate who truly fits the team culture.
✨Tip Number 4
Network with current employees or attend events at the stadium. Building connections can provide insights into the company culture and may even lead to a referral, increasing your chances of landing the job.
We think you need these skills to ace Retail Assistant, Stadium of Light
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Retail Assistant role. Emphasise any customer service experience, teamwork, and communication skills, as these are crucial for delivering outstanding guest experiences.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention why you want to work at Delaware North UK and how your values align with their vision of providing exceptional hospitality.
Highlight Flexibility: Since the role offers flexible hours, make sure to mention your availability in your application. This shows that you are adaptable and willing to work during evenings and weekends, which is essential for this position.
Showcase Your Passion: In your application, express your passion for working in a dynamic environment like the Stadium of Light. Share any personal experiences related to sports or events that demonstrate your excitement for being part of such an atmosphere.
How to prepare for a job interview at Delaware North
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for working in a dynamic environment like the Stadium of Light. Share any previous experiences where you provided excellent customer service, as this will demonstrate your commitment to delivering outstanding guest experiences.
✨Highlight Teamwork Skills
Since the role involves working collaboratively with team members, be prepared to discuss examples of how you've successfully worked in a team before. Emphasise your ability to communicate effectively and support your colleagues to achieve common goals.
✨Prepare for Upselling Scenarios
As a Retail Cashier, you'll need to upsell products. Think of ways you can promote special offers or suggest additional items to customers. Practising these scenarios beforehand can help you feel more confident during the interview.
✨Demonstrate Reliability and Resilience
The job requires someone who is reliable and resilient. Be ready to share instances where you've shown these qualities, especially in fast-paced or challenging situations. This will reassure the interviewer that you can handle the demands of the role.
