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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch service at exciting events.
- Company: Join Delaware North at the iconic London Stadium.
- Benefits: Earn £22.90 per hour with flexible hours on weekends and evenings.
- Why this job: Be part of world-class events and create unforgettable guest experiences.
- Qualifications: Experience in hospitality and strong leadership skills.
- Other info: Dynamic work environment with opportunities for growth in a global company.
The opportunity
Delaware North UK is hiring a casual Restaurant Manager at London Stadium in Stratford. As Restaurant Manager, you will lead a team of waiters and supervisors in delivering excellent service to all guests.
This role is offered on a casual worker agreement basis with most events taking place at weekends and/or in the evening.
Pay
The expected pay for this role is £22.90
What We Offer
While working at some of the coolest venues in the UK and the world, Delaware North team members come together to provide best-in-class experiences for our guests. This role is offered on a casual worker agreement basis with most events taking place on evenings or weekends. That means you\’ll be able to earn extra cash when it fits your schedule. Apply today to learn more about our opportunities.
What will you do?
- Oversee daily shift responsibilities of waiters and supervisors and ensure actions are up to company quality, sanitary, and legal standards.
- Assign tasks for service team members.
- Help train, develop, motivate, and monitor team members whilst keeping open communication for corrections needed.
- Maintain positive guest relations and high standards of service at all times.
- Have a comprehensive knowledge of all restaurant organisation and menu information.
- Ensure that the operation is in accordance with current practice, management, and measurement of all areas of responsibility including health & safety, food hygiene, fire regulations, licensing laws, and trading standards.
- Solve all guest concerns and complaints in a timely and professional manner.
- Assist with administrative tasks as needed, including ordering and inventory.
Who We Are
Home to the Hammers and UK Athletics, London Stadium is no stranger to presenting word-class events, with Delaware North managing the hospitality services of the ,000 seated stadia since 2015. As one of the UK\’s most iconic sports and entertainment venues, London Stadium has hosted incredible events, with Delaware North team members making countless connections, leaving lasting impressions on guests. From its start as hosting the 2012 Summer Olympics, London Stadium has grown to hold a vibrant portfolio of world-class sporting events, from holding Europe\’s first MLB Series, games from the IRB 2015 Rugby World Cup, to a range of Athletics events with the annual IAAF Diamond League, and hosting both the London 2017 World Athletics Championships and 2017 World Para Athletics Championships, the first location to ever hold both events in the same year.
There have been many exceptional music events taking stage at London Stadium, with this year being no different, showcasing a show-stopping night with Sam Fender, with a homecoming performance from East London giants, Iron Maiden in 2025. There is never a dull moment at London Stadium, so if you want to earn new fans every day, apply to join our team.
Our business is all about people, and that includes you. At Delaware North, you\’re not just part of a team — you\’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can\’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you\’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we\’re invested in helping you achieve your career goals.
Together, we\’re shaping the future of hospitality — come grow with us
Locations
Restaurant Manager employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join hospitality groups on social media, and don’t be shy to reach out to current employees at Delaware North. You never know who might help you land that interview!
✨Tip Number 2
Show off your personality! When you get the chance to meet potential employers, let your passion for hospitality shine through. Share your experiences and how you’ve handled challenges in previous roles. Remember, they want to see the real you!
✨Tip Number 3
Prepare for those interviews! Research Delaware North and the specific venue you’re applying to. Know their values, recent events, and what makes them tick. This will show you’re genuinely interested and ready to contribute to their team.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, you’ll find all the latest opportunities right there. So, what are you waiting for? Get your application in and let’s make some magic happen!
We think you need these skills to ace Restaurant Manager
Some tips for your application 🫡
Show Your Passion: When you're writing your application, let your enthusiasm for the role shine through! We want to see that you’re excited about leading a team and providing top-notch service at events. A little personality goes a long way!
Tailor Your CV: Make sure your CV is tailored to the Restaurant Manager position. Highlight your experience in managing teams, customer service, and any relevant skills that match what we’re looking for. It shows us you’ve done your homework!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if it helps, and make sure to proofread for any typos or errors before hitting send!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate – just a few clicks and you’re done!
How to prepare for a job interview at Delaware North
✨Know Your Menu Inside Out
As a Restaurant Manager, you'll need to have a comprehensive knowledge of the menu and restaurant organisation. Before your interview, make sure you familiarise yourself with the dishes, ingredients, and any specials. This will not only impress your interviewers but also show that you're ready to lead your team effectively.
✨Showcase Your Leadership Skills
During the interview, be prepared to discuss your experience in training and motivating teams. Share specific examples of how you've developed staff or resolved conflicts in the past. This will demonstrate your ability to manage a diverse team and maintain high service standards.
✨Prepare for Guest Interaction Scenarios
Expect questions about handling guest complaints and concerns. Think of a few scenarios where you successfully resolved issues in a previous role. Highlight your approach to maintaining positive guest relations, as this is crucial for a Restaurant Manager at Delaware North.
✨Understand Health & Safety Regulations
Familiarise yourself with health and safety, food hygiene, and licensing laws relevant to the hospitality industry. Being knowledgeable about these regulations will show that you take your responsibilities seriously and are committed to providing a safe environment for both guests and staff.
