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- Tasks: Support event day Profit Protection and Compliance at the Stadium of Light.
- Company: Join Delaware North, a global leader in hospitality with a rich history.
- Benefits: Earn £20ph with flexible hours around your commitments.
- Why this job: Work in an exciting environment with sports events and concerts.
- Qualifications: Experience in management, compliance, and excellent communication skills required.
- Other info: Endless opportunities for growth in a dynamic team atmosphere.
The predicted salary is between 16 - 24 £ per hour.
The opportunity to join Delaware North UK as a casual Profit Protection Compliance Manager at the Stadium of Light in Sunderland. This role supports the Profit Protection Manager in delivering the event day Profit Protection and Risk & Compliance agenda.
This position is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening, allowing for flexible work around other commitments.
Pay: The expected pay for this role is £20ph.
What we offer: A role with endless opportunity at exciting venues, great pay, and flexibility to work around your life commitments.
Responsibilities:
- Delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance with Delaware North policies, health & safety guidelines, and legal requirements.
- Management of security-related incidents involving Delaware North personnel.
- Conduct event day revenue & stock variance investigations and monitor performance through observations.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback and recommendations.
More about you:
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of operational standards & health and safety requirements in a catering setting.
- Proven management experience in Profit Protection or similar roles.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews and report writing.
- Flexible to support mobile working across the UK business.
- Able to work weekends and evening events.
Who we are: Delaware North began their journey to transform hospitality at the Stadium of Light in 2025. We provide a range of services at top-flight Premier League football, international sports, concerts, meetings, and events. Our team members have opportunities to shine and grow, including collaborations with local vendors and improved food and beverage offerings.
Join us at Delaware North, where you’re part of a global legacy with over 100 years of history. We pride ourselves on giving the world great times in great places.
Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! (Sunderland)
✨Tip Number 1
Get to know the company! Research Delaware North and their values, especially around Profit Protection and Compliance. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend local events at the Stadium of Light. Building relationships can give you insider info and might even lead to a referral!
✨Tip Number 3
Prepare for situational questions! Think about how you would handle compliance issues or security incidents. Use the STAR method (Situation, Task, Action, Result) to structure your answers and demonstrate your problem-solving skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! (Sunderland)
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Profit Protection Compliance Manager role. Highlight your relevant experience in profit protection, compliance, and any coaching or mentoring you've done. We want to see how you fit into our team!
Show Off Your Soft Skills: Don’t forget to showcase your excellent communication skills and ability to manage operational standards. These soft skills are just as important as your technical abilities, so let us know how you’ve used them in past roles.
Be Clear and Concise: When writing your application, keep it clear and to the point. We appreciate straightforwardness, so avoid fluff and get straight to what makes you a great fit for the role. Remember, we’re looking for someone who can deliver results!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the details about the role and our company there!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Before the interview, make sure you understand the role of a Profit Protection Compliance Manager. Brush up on Delaware North's policies, health and safety guidelines, and any relevant software tools. This will show that you're serious about the position and ready to hit the ground running.
✨Show Off Your Soft Skills
This role requires excellent communication and coaching skills. Be prepared to share examples from your past experiences where you've successfully mentored others or resolved conflicts. Highlighting these soft skills can set you apart from other candidates.
✨Be Ready for Scenario Questions
Expect questions that ask how you would handle specific situations, like managing a security incident or conducting an investigation. Think through potential scenarios beforehand and have clear, structured responses ready to demonstrate your problem-solving abilities.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, upcoming events at the Stadium of Light, or how success is measured in this role. This shows your genuine interest in the position and helps you gauge if it’s the right fit for you.