At a Glance
- Tasks: Support event day Profit Protection and Compliance at the Stadium of Light.
- Company: Join Delaware North UK, a leader in hospitality at iconic venues.
- Benefits: Earn £20/hour with flexible weekend and evening shifts.
- Why this job: Be part of thrilling events and make a real impact in hospitality.
- Qualifications: Experience in management, compliance, and excellent communication skills.
- Other info: Dynamic work environment with opportunities for growth and fun.
The predicted salary is between 20 - 20 £ per hour.
The opportunity Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team at our Stadium of Light site in Sunderland. The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities. This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening.
Pay: The expected pay for this role is £20 / hour.
What we offer: At Delaware North UK, you’ll find yourself working at the coolest venues with some of the best team members. Here, talent and hard work are rewarded. We’re looking to create the future of hospitality, so if you’re ready to take the next step, shoot and score your future career with us. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts including evenings and weekends that suit your lifestyle
- Experience in a dynamic workplace hosting major national and international sporting events and concerts
What will you do? Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities. Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment. Management of security related incidents involving Delaware North personnel or in Delaware North operational areas. Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance. Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendations to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removed from the program.
More about you: Experienced in coaching and mentoring others to drive performance. Excellent communication skills with all levels of staff. Good working knowledge of managing operational standards & health and safety requirements, within a catering setting. Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations. Working knowledge of HR Employment law. Experience in conducting corporate investigation interviews. Investigation Report & Statement writing. Flexible to support mobile working across UK business. Able to work weekends and evening events to support Profit Protection & Compliance duties.
Who we are: In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium! Bringing premium hospitality and exceptional experiences to our new guests is just part of the job. Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! - Flexible Weekend & Evening Schedule (Sunderland) employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! - Flexible Weekend & Evening Schedule (Sunderland)
✨Tip Number 1
Network like a pro! Reach out to friends, family, or even acquaintances who might have connections in the hospitality industry. A personal recommendation can go a long way in landing that Profit Protection Compliance Manager role.
✨Tip Number 2
Be ready for the interview! Research Delaware North and understand their values and operations. Prepare some questions to show your interest and knowledge about the company and the role you’re applying for.
✨Tip Number 3
Dress to impress! Even if it’s a casual role, showing up looking sharp can make a great first impression. It shows you take the opportunity seriously and are ready to represent the team well.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It keeps you on their radar and shows your enthusiasm for the position.
We think you need these skills to ace Profit Protection Compliance Manager - Stadium of Light - Weekly Pay! - Flexible Weekend & Evening Schedule (Sunderland)
Some tips for your application 🫡
Read the Job Description Carefully: Before you start your application, take a good look at the job description. Make sure you understand what we're looking for in a Profit Protection Compliance Manager and how your skills match up. This will help you tailor your application to stand out!
Show Off Your Experience: When writing your application, highlight any relevant experience you have in profit protection, compliance, or hospitality. We want to see how your background makes you a great fit for our team at the Stadium of Light!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that gets straight to the heart of why you’d be a fantastic addition to our Match Day team.
Apply Through Our Website: Make sure to submit your application through our website. It’s the easiest way for us to keep track of your application and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at Delaware North
✨Know Your Stuff
Before the interview, make sure you understand the role of a Profit Protection Compliance Manager. Familiarise yourself with Delaware North's policies, health and safety guidelines, and the specific responsibilities mentioned in the job description. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Experience
Be ready to discuss your previous experience in profit protection or compliance roles. Prepare specific examples of how you've managed operational standards, conducted investigations, or coached team members. This will demonstrate your capability and give the interviewer a clear picture of what you can bring to the team.
✨Ask Smart Questions
Interviews are a two-way street, so come prepared with thoughtful questions about the role and the company. Ask about the team dynamics, the types of events you'll be working on, or how success is measured in this position. This shows your enthusiasm and helps you gauge if the job is the right fit for you.
✨Be Flexible and Positive
Since this role involves working weekends and evenings, highlight your flexibility and willingness to adapt. A positive attitude goes a long way, especially in a dynamic environment like the Stadium of Light. Show that you're excited about the opportunity to contribute to memorable experiences for guests!