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For Companies At a Glance
- Tasks: Support event day Profit Protection and Risk & Compliance at exciting Midlands stadia.
- Company: Join Delaware North, a leader in hospitality with over 100 years of history.
- Benefits: Enjoy flexible hours, great pay, and work at iconic venues.
- Why this job: Be part of a dynamic team ensuring safety and compliance while having fun.
- Qualifications: Experience in management, coaching, and knowledge of health & safety required.
- Other info: Casual role with events mainly on weekends and evenings.
The predicted salary is between 30000 - 42000 ÂŁ per year.
Profit Protection Compliance Manager, Midlands
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Profit Protection Compliance Manager, Midlands
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The opportunity
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team across our Midlands stadia sites including Pride Park Stadium in Derby.
The opportunity
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team across our Midlands stadia sites including Pride Park Stadium in Derby.
The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
What We Offer
What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.
What will you do?
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
More About You
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Who We Are
Home to Derby County Football Club, Delaware North has provided a range of hospitality services from concessions to premium dining services, since 2008, at Pride Park Stadium and Derby County Training Ground. With a capacity of 32,956, Pride Park Stadium has hosted incredible matches, conferences, and events, with Delaware North team members ensuring all guests experience excellent service. Delaware North is proud to collaborate and innovate, making history alongside Derby County FC by creating Club DCFC, the first ever fully integrated operations created by a hospitality provider and a football club. We value the powers of connection and working together, and our team members show guests when you shoot, you score; if you share our vision and want to leave lasting impressions on guests, apply today to join our team.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
Seniority level
-
Seniority level
Not Applicable
Employment type
-
Employment type
Part-time
Job function
-
Job function
Other and Management
-
Industries
Hospitality
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Profit Protection Compliance Manager, Midlands employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager, Midlands
✨Tip Number 1
Familiarise yourself with Delaware North's policies and procedures, especially those related to Profit Protection and Compliance. Understanding their operational standards will help you demonstrate your knowledge during the interview.
✨Tip Number 2
Network with current or former employees of Delaware North, particularly those in similar roles. They can provide valuable insights into the company culture and expectations, which can be beneficial for your application.
✨Tip Number 3
Prepare examples from your past experience that showcase your skills in coaching, mentoring, and managing compliance within a hospitality setting. Be ready to discuss how you've handled similar responsibilities in previous roles.
✨Tip Number 4
Be flexible and highlight your availability for weekend and evening events. This role requires a casual commitment, so showing that you're adaptable and willing to work around their schedule can set you apart from other candidates.
We think you need these skills to ace Profit Protection Compliance Manager, Midlands
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in profit protection, compliance, and management within the hospitality sector. Use specific examples that demonstrate your skills in coaching, mentoring, and operational standards.
Craft a Strong Cover Letter: Write a cover letter that reflects your understanding of Delaware North's values and mission. Mention your flexibility to work weekends and evenings, and how your previous experiences align with the responsibilities of the Profit Protection Compliance Manager role.
Highlight Relevant Skills: In your application, emphasise your communication skills, knowledge of health and safety regulations, and any experience you have with corporate investigations or report writing. These are key aspects of the role that should stand out.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a compliance role.
How to prepare for a job interview at Delaware North
✨Understand the Role
Make sure you thoroughly understand the responsibilities of a Profit Protection Compliance Manager. Familiarise yourself with Delaware North's policies, health and safety guidelines, and the specific compliance requirements for event days.
✨Showcase Your Experience
Be prepared to discuss your previous experience in profit protection or similar roles. Highlight any relevant management or supervisory experience in catering or hospitality operations, as well as your skills in coaching and mentoring others.
✨Demonstrate Communication Skills
Excellent communication is key in this role. Be ready to provide examples of how you've effectively communicated with staff at all levels, especially in high-pressure situations like event days.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about past incidents you've managed, how you handled them, and what the outcomes were. This will show your capability in managing security-related incidents.
