Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Join our Match Day team to ensure safety and compliance at iconic London venues.
- Company: Delaware North UK provides hospitality at Wembley Stadium and other major sites.
- Benefits: Enjoy flexible hours, great pay, and the chance to work at world-class events.
- Why this job: Be part of thrilling events while earning extra cash and gaining valuable experience.
- Qualifications: Experience in coaching, communication, and management in hospitality or profit protection required.
- Other info: Casual role with weekend and evening shifts; perfect for students or those with other commitments.
Overview
Delaware North UK is hiring for a casual Profit Protection Compliance Manager to join our Match Day team across our London stadia sites including Wembley Stadium, London Stadium and Emirates.
The role will support the Profit Protection Manager in delivery of the event day Profit Protection and Risk & Compliance agenda for Delaware North. You will work under the direction of the full-time Risk & Compliance/ Profit Protection team & Delaware North Operational team being responsible for the delivery of required work activities.
This role is offered on a casual worker agreement basis, with most events taking place at weekends and/or in the evening. That means you’ll be able to earn some extra cash doing a fun job that fits in with your other commitments.
What’s in it for me?
What can you expect as a casual worker at Delaware North? A role with endless opportunity at the coolest venues in the world, great pay, and the flexibility to work around your other life commitments. We’re ready to meet you and welcome you to our team.
Responsibilities
- Responsible for delivery of the Profit Protection & Compliance event day agenda and associated work activities.
- Monitor compliance to Delaware North policies and procedures, health & safety guidelines and legal requirements in operational areas to ensure full compliance ensuring all staff are working in a safe and secure environment.
- Management of security related incidents involving Delaware North personnel or in Delaware North operational areas.
- Carry out event day revenue & stock variance investigations & conduct kiosk/bar & worker observations to monitor performance.
- Carry out assessment audits on staff within the Team Leader training program, providing feedback on performance & training, making recommendation to the Team Leader and wider full-time management team that will drive improvement & ensure staff are either successfully appointed in role or removal from the program.
Qualifications
- Experienced in coaching and mentoring others to drive performance.
- Excellent communication skills with all levels of staff.
- Good working knowledge of managing operational standards & health and safety requirements, within a catering setting.
- Proven experience in management experience in Profit Protection and/or similar role or Management/ Supervisory experience in catering/ hospitality operations.
- Working knowledge of HR Employment law.
- Experience in conducting corporate investigation interviews.
- Investigation Report & Statement writing.
- Flexible to support mobile working across UK business.
- Able to work weekends and evening events to support Profit Protection & Compliance duties.
Hourly Maximum Rate
GBP £26.80/Hourly
Work Location
Since its opening in 2007, Delaware North have been the proud hospitality provider at the iconic Wembley Stadium, home to England’s National Football Teams. As the UK’s most significant sports and entertainment venue, the buzzing Wembley Stadium has showcased some of the world’s most iconic events, giving Delaware North team members countless opportunities to build outstanding memories with our guests.
From the Lionesses making history in 2022, winning the UEFA Women’s Euros with a record crowd of 87,192 guests for their first European title, to world-class concerts from Adele, Coldplay, Ed Seeran, Harry Styles, and The Weeknd, there is something for every entertainment enthusiast to enjoy. Wembley Stadium holds historic moments in English entertainment; with a glowing reputation that proceeds itself, working with Delaware North at Wembley gives you first-class access to making spectacular events come to life. With jam-packed events year-round, there will be opportunities to excite everyone; this might not be your only job, but it may be your best!
#J-18808-Ljbffr
Profit Protection Compliance Manager - London employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Profit Protection Compliance Manager - London
✨Tip Number 1
Familiarize yourself with Delaware North's policies and procedures, especially those related to Profit Protection and Compliance. Understanding these guidelines will help you demonstrate your commitment to maintaining high operational standards during the interview process.
✨Tip Number 2
Highlight any previous experience you have in coaching and mentoring others. Be prepared to share specific examples of how you've driven performance improvements in past roles, as this is a key aspect of the position.
✨Tip Number 3
Showcase your knowledge of health and safety requirements within a catering setting. Being able to discuss relevant regulations and how you've implemented them in previous jobs will set you apart from other candidates.
✨Tip Number 4
Be flexible and ready to discuss your availability for weekend and evening events. Emphasizing your willingness to work during these times will align with the casual nature of the role and demonstrate your commitment to supporting the team.
We think you need these skills to ace Profit Protection Compliance Manager - London
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Profit Protection Compliance Manager position. Understand the responsibilities and qualifications required, as this will help you tailor your application.
Highlight Relevant Experience: In your CV and cover letter, emphasize your experience in profit protection, compliance, and management within catering or hospitality settings. Use specific examples to demonstrate your skills in coaching, mentoring, and conducting investigations.
Showcase Communication Skills: Since excellent communication skills are crucial for this role, provide examples of how you've effectively communicated with staff at all levels. This could include training sessions, team meetings, or conflict resolution.
Tailor Your Application: Customize your CV and cover letter to reflect the specific requirements of the job. Mention your flexibility to work weekends and evenings, as well as your willingness to support mobile working across the UK.
How to prepare for a job interview at Delaware North
✨Show Your Experience in Profit Protection
Be ready to discuss your previous experience in profit protection or similar roles. Highlight specific instances where you successfully managed compliance and risk, as this will demonstrate your capability to handle the responsibilities of the role.
✨Emphasize Communication Skills
Since the role requires excellent communication with all levels of staff, prepare examples that showcase your ability to effectively communicate and mentor others. This could include situations where you coached a team or resolved conflicts.
✨Understand Health & Safety Regulations
Familiarize yourself with health and safety guidelines relevant to catering settings. Be prepared to discuss how you have ensured compliance in past roles, as this is crucial for maintaining a safe environment during events.
✨Flexibility and Availability
As the position requires working weekends and evenings, express your flexibility and willingness to adapt to the event schedule. Mention any previous experiences where you successfully balanced multiple commitments while fulfilling job responsibilities.
