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For Companies At a Glance
- Tasks: Join our IT Support Team, assisting with tech needs during events at the Stadium of Light.
- Company: Delaware North transforms hospitality at iconic venues, including the Stadium of Light.
- Benefits: Enjoy competitive pay of £14.57/hour and flexible scheduling to fit your lifestyle.
- Why this job: Experience the thrill of live events while developing your IT skills in a vibrant atmosphere.
- Qualifications: No prior POS experience needed, just a passion for IT and strong communication skills.
- Other info: Work alongside top-tier colleagues and be part of an exciting journey in hospitality.
The opportunity
As part of the IT Support Team on pre-event days and event days, you do not need previous POS (Point of Sale) experience, but you must demonstrate knowledge of IT and have excellent communication and interpersonal skills.
This role is offered on a casual worker agreement basis, with most events taking place on weekends and/or in the evening.
Pay
The expected pay for this role is £14.57 per hour.
What We Offer
At Delaware North, you’ll find yourself working at exciting venues with some of the best colleagues. We offer competitive pay and flexible scheduling that accommodates your other commitments. While this may not be your only job, it could be your best. If you’re ready to take the next step, apply today.
Who We Are
In 2025, Delaware North began transforming hospitality at the Stadium of Light, home to Sunderland Association Football Club. We aim to provide a range of services at top-tier events, including Premier League football, international sports, concerts, meetings, and more, at this 49,000-seat stadium.
Our goal is to deliver premium hospitality and exceptional experiences. With the stadium alive with the energy of the crowd, it hardly feels like work. We offer opportunities for our team members to grow and shine, including working at the Banks on the Wear and 76 Yards experiences alongside Michelin-starred Chef Tommy Banks, a Sunderland fan. Following refurbishments, the 2025-26 Premier League season will feature improved food and beverage offerings and new technology to enhance guest service. Join us to be part of this exciting journey in Tyne and Wear, creating memorable moments for passionate guests.
Our business values people. At Delaware North, you’re more than just a team member — you’re part of a global legacy with over 100 years of history. Our operations worldwide offer unique opportunities for growth and success.
With jobs in iconic sports arenas, national parks, casinos, and more, we pride ourselves on providing great experiences in great places. Whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re here to help you achieve your career goals.
Join us and be part of shaping the future of hospitality. Grow with Delaware North!
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IT Support - Stadium of Light employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Support - Stadium of Light
✨Tip Number 1
Familiarise yourself with the Stadium of Light and its events. Understanding the venue's layout and the types of events held can give you an edge in interviews, showing your enthusiasm and commitment to the role.
✨Tip Number 2
Brush up on your IT knowledge, especially regarding common issues that may arise during events. Being able to discuss potential problems and solutions will demonstrate your proactive approach and readiness for the role.
✨Tip Number 3
Practice your communication skills by engaging in conversations with friends or family about technical topics. This will help you articulate your thoughts clearly and confidently, which is crucial for interacting with both team members and event attendees.
✨Tip Number 4
Network with current or former employees of Delaware North if possible. They can provide insights into the company culture and expectations, which can be invaluable when preparing for your interview.
We think you need these skills to ace IT Support - Stadium of Light
Some tips for your application 🫡
Highlight Relevant Skills: Make sure to emphasise your IT knowledge and excellent communication skills in your application. Use specific examples from your past experiences that demonstrate these abilities.
Tailor Your CV: Customise your CV to align with the job description. Focus on any previous roles or experiences that relate to IT support, even if they are not directly in a similar environment.
Craft a Strong Cover Letter: Write a compelling cover letter that explains why you want to work at the Stadium of Light and how your skills can contribute to the team. Mention your enthusiasm for working in a dynamic event environment.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for spelling and grammatical errors, as well as ensuring that all information is clear and concise.
How to prepare for a job interview at Delaware North
✨Show Your IT Knowledge
Make sure to brush up on your IT skills before the interview. Be prepared to discuss any relevant experience you have, even if it's not directly related to POS systems. Highlight your understanding of basic IT concepts and how they apply to supporting event technology.
✨Demonstrate Communication Skills
Since excellent communication is key for this role, practice articulating your thoughts clearly. Think of examples where you've successfully communicated technical information to non-technical people, as this will showcase your interpersonal skills.
✨Be Flexible and Adaptable
Given that the role involves working on weekends and evenings, express your willingness to be flexible with your schedule. Share any previous experiences where you adapted to changing circumstances, which will show that you're ready for the dynamic environment of event days.
✨Research Delaware North
Familiarise yourself with Delaware North's values and mission. Understanding their commitment to hospitality and guest experience will allow you to align your answers with their goals, making you a more attractive candidate.
