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For Companies At a Glance
- Tasks: Lead and inspire teams to deliver exceptional guest dining experiences at the Stadium of Light.
- Company: Join Delaware North UK, a leader in hospitality at major sporting events and concerts.
- Benefits: Enjoy competitive pay, flexible hours, free meals on event days, and dynamic work environments.
- Why this job: Experience the thrill of working in a buzzing stadium while shaping the future of hospitality.
- Qualifications: Previous experience managing large hospitality teams and knowledge of the Food & Beverage industry required.
- Other info: Be part of exciting events like the Premier League season and Women's Rugby World Cup 2025.
The predicted salary is between 24000 - 36000 £ per year.
The opportunity
Delaware North UK is hiring casual Hospitality Managers to join our collaborative team at the buzzing Stadium of Light, in Sunderland, Tyne and Wear. In this incredible environment, there are always opportunities to thrive. As a Hospitality Manager, you will be managing teams and operational strategy, providing inspiring leadership, and guiding collaboration to deliver exceptional guest dining experiences. Your hospitality passion will shape team dedication and be the driving force behind outstanding services for our guests, so if you are a strong, composed leader, share our vision for operational excellence, and are ready to lead energetic and diverse teams in an incredible setting, take a shot at your career with us. Between great teammates and the roar of the crowd, it hardly feels like work at all, so if you are ready to join our valued team in this electric atmosphere, apply now to kick off your new career.
Pay
The expected pay for this role is £15.04-18.96ph
What we offer
Lofty goals? We have them too. At Delaware North UK, we like a challenge, and talent and hard work are rewarded. Here, you’ll find yourself working at the coolest venues with some of the best team members. We’re looking to create the future of hospitality, so if you’re ready to take the next step, score your next career goal with us and see why Delaware North is your best move yet. As our team member, you’ll receive:
- Competitive weekly pay
- Flexible hours, choosing part-time shifts that suit your lifestyle, including evenings and weekend
- Free meal every event day
- Experience in a dynamic workplace hosting major national and international sporting events and concerts, kicking off the sporting season with The Lads at Sunderland A.F.C. in the 2025-2026 Premier League season, and Women’s Rugby World Cup 2025 match between England’s National Rugby team and USA still to come in 2025
Help us delight the world by applying today.
What will you do?
- Demonstrate leadership to teams, training new team members while directing and developing a strong kitchen and hospitality frontline and supervisors, promoting service excellence in a Tommy Banks Michelin star restaurant
- Elevate the guest experience, delivering top-tier service and satisfaction
- Lead the efficient handling of guest enquiries
- Effectively manage operational excellence, including inventory, staffing, and performance metrics
- Ensure the operation complies with current health and safety, food hygiene, fire regulations, licensing laws, and trading standards, maintaining Delaware North’s policies and standards of excellence
More about you
- Experience managing, supervising, and leading large hospitality teams
- Knowledge of the Food & Beverage industry, preferably within hospitality and catering environments
- Skills in written and verbal communication, teamwork, organisation, strategic thinking, and multitasking in a fast-paced environment
Who we are
In 2025, Delaware North began their journey to transform hospitality at the incredible and beloved Stadium of Light. Home to Sunderland Association Football Club, Delaware North is eager to provide a range of services at topflight Premier League football, international sports, concerts, meetings, and events at this incredible 49,000 red and white seater stadium!
Bringing premium hospitality and exceptional experiences to our new guests is just part of the job, and with the stadium buzzing with the roar of the crowd, it hardly feels like work at all. Here, we provide endless opportunities for our team members to shine and grow, including working at the supreme Banks on the Wear and 76 Yards experiences alongside Michelin star Chef, and Sunderland fan, Tommy Banks, kicking off the start of great collaboration. Following refurbished concourse environments, the 2025-26 Premier League season kicks off with improved food and beverage offerings for guests, as well as opportunities to collaborate with local vendors, supported by new technology to significantly increase the speed and quality of guest service. We can’t wait to kick off the new season with our team members, ready to grow and shine in this atmospheric Tyne and Wear location, where passionate guests deserve memorable moments that lasts a lifetime. Apply now to join us.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
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Hospitality Manager, Stadium of Light employer: Delaware North
Contact Detail:
Delaware North Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hospitality Manager, Stadium of Light
✨Tip Number 1
Familiarise yourself with the Stadium of Light and its unique atmosphere. Understanding the venue's history and its significance to the local community can help you connect with the team and demonstrate your passion for the role during interviews.
✨Tip Number 2
Network with current or former employees of Delaware North UK. Engaging with them can provide valuable insights into the company culture and expectations, which can be beneficial when discussing your fit for the Hospitality Manager position.
✨Tip Number 3
Showcase your leadership skills by preparing examples of how you've successfully managed teams in high-pressure environments. Highlighting specific instances where you've improved guest experiences or operational efficiency will set you apart from other candidates.
✨Tip Number 4
Stay updated on trends in the food and beverage industry, especially those relevant to hospitality and catering. Being knowledgeable about current best practices can help you discuss innovative ideas that could enhance the guest experience at the Stadium of Light.
We think you need these skills to ace Hospitality Manager, Stadium of Light
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in hospitality management, particularly in leading teams and delivering exceptional guest experiences. Use specific examples that demonstrate your leadership skills and operational excellence.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for hospitality and your understanding of the role at Delaware North UK. Mention your experience with large teams and how you can contribute to creating memorable dining experiences at the Stadium of Light.
Showcase Relevant Skills: In your application, emphasise your skills in communication, organisation, and strategic thinking. Provide examples of how you've successfully managed operations in fast-paced environments, ensuring compliance with health and safety regulations.
Highlight Your Passion: Convey your enthusiasm for working in a vibrant environment like the Stadium of Light. Share why you are excited about the opportunity to lead diverse teams and contribute to the electric atmosphere during major events.
How to prepare for a job interview at Delaware North
✨Show Your Passion for Hospitality
Make sure to express your genuine enthusiasm for the hospitality industry. Share specific experiences that highlight your passion and how it drives you to deliver exceptional guest experiences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully led teams in previous roles. Discuss your approach to training new team members and promoting a culture of service excellence, as this is crucial for the Hospitality Manager position.
✨Know the Venue and Its Events
Research the Stadium of Light and its significance in hosting major events. Familiarise yourself with upcoming events and be ready to discuss how you can enhance the guest experience during these occasions.
✨Highlight Your Operational Excellence
Be prepared to talk about your experience with managing operations, including inventory and performance metrics. Show how you ensure compliance with health and safety regulations and maintain high standards in a fast-paced environment.
